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The Springs Resort and Spa

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The Springs Resort and Spa
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2,204 Reviews from our TripAdvisor Community

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Showing 2,029: English reviews
Illinois
Reviewed 16 December 2014

First time in Costa Rica and I am spoiled forever. The Springs was more than I anticipated, the services was beyond reproach, the food was wonderful with an amazing presentation, the spa was indulgent with massage, treatments, sauna and steam room. And the most amazing part was the multiple natural hot springs on site with temperatures from 88 to 103...

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1Thank 2BeKind
Morristown, New Jersey
Reviewed 15 December 2014

I have never felt the need to write a review but I am writing this while still at the resort. I am a seasoned traveler and expect the quality of service to equal the cost of the stay. I have been here 2 days and already the following has occurred: The spa, while beautiful, lacks the service one would expect...

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10Thank merle_nj
Los Angeles, California
Reviewed 9 December 2014

My husband and I absolutely loved our experience at this resort. The resort is clean, well maintained, the staff is exceptionally friendly, the concierge is very helpful, the food is delicious, and I could go on. This is truly the top resort in La Fortuna/Arenal. If you are coming here for a visit, this resort is a must and well...

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1Thank SunshineBeauty2014
Lockport, Illinois
Reviewed 8 December 2014

My family just returned from our first Costa Rican vacation on 12/5/2014 and I can't express enough what an amazing resort The Springs is. We spent 5 days there and it went by way too fast. As others have mentioned there are so many hot spring pools that it was never crowded. It actually seemed very empty even though the...

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2Thank Kathy M
Atlanta, Georgia
Reviewed 2 December 2014

This was one of the best resorts I have been to all over the world. The springs are an excellent attraction. Watch out for the rocks that make up the hot springs tubs though! There are tons of activities all around the resort for you to do. The staff is top notch. We ate there every night and the staff...

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1Thank Andybacca
London, United Kingdom
Reviewed 1 December 2014

Full disclosure: this is not a review of the hotel as a whole, as I only visited on a day pass. When my husband and I were in La Fortuna we wanted to visit some thermal baths, and went round and round in circles trying to decide on which ones to visit, as the choice seemed to be endless. We...

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1Thank travels_ahoy
Sarasota, Florida
Reviewed 29 November 2014

In all my years of travelling throughout Europe, Japan and the USA this hotel comes out on top. The location is incredible but the service was second to none. The staff were obliging and very friendly, nothing was to much trouble. The view from the room was to die for and when the humming birds greet you in the morning...

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2Thank fullwoodz
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Fullwoodz, Wow! Thank you for the glowing review! It is such an honor to be compared with resorts around the world by an experienced traveler such as yourself. Our staff is dedicated to providing the best experience for each and every one of our guests, and I am thrilled to know we were able to meet that goal for...

Ponte Vedra Beach, Florida, United States
Reviewed 29 November 2014

A one night splurge stay at the end of our 4 person faimly trip. Very nice property well maintained by all standards. Grounds are immaculate and wildlife is abundant. Monkeys, sloths, birds of all kinds. By Central American standards 5+ star. However a very Americanized resort catering to affluent Americans. Hot Springs are very nice and the service is very...

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Thank Jonathan W
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Jonathan W, Thank you for choosing our resort to host your recent family vacation in Costa Rica! Our staff strives to provide each and every guest with the best possible service. Your feedback about your experience is important to us, and we appreciate you taking the time to share it with others. I am happy to see you were...

Jacksonville, Florida
Reviewed 27 November 2014

My husband and I stayed here for our honeymoon and we were blown away at how beautiful the property is. There are hot springs everywhere! Including a water slide. We also felt like this hotel was very private so that was extra special. Our room was beautiful and had a ton of great amenities including an amazing view of Arenal...

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1Thank LisaClohessey
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear LShaw9365, It was a pleasure hosting you and your husband, and we genuinely thank you for the kind words about our resort. It is our goal and vision to ensure that each guest receives a special experience and takes home memories to last a lifetime. Our Las Ventanas restaurant prides themselves on exceptional service and quality, and we thank...

Surrey, Canada
Reviewed 26 November 2014

The hot springs here are great. Sooooo relaxing. Fairly quiet. There are a boat load of pools, so you can go off and keep to yourself if you want. A couple bars as well for you to order drinks. However, they are $$$$$ drinks... you'll rack up an easy 10USD per drink. Beer is still fairly cheap though. Tons of...

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Thank STSMark
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear STSMark, Your feedback is greatly appreciated. Our day pass guests are very important to us and we genuinely thank you for taking the time to review your experience with us. As you mentioned, we have over 20 hot spring pools, 5 bars, 5 restaurants, a slide, our Club Rio Outdoor Center - featuring tubing, kayaking, horseback riding, rock climbing,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: $605 - $1,028 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#2 Spa Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have volcano view. Lots of steep stairs.”
 of 5 bubbles Garbs11, 17 Jan 2017 | Read review
“All the rooms face the volcano and are great.”
 of 5 bubbles grapkin45, 12 Jan 2017 | Read review
“I don't think there is a bad room! But I like that we were in the "lower building" so we were closer to the hot springs.”
 of 5 bubbles holly4scuba, 10 Jan 2017 | Read review
“I could not locate a bad room in this resort.”
 of 5 bubbles xscratchx, 7 Jan 2017 | Read review
“Ask for the new building for the best views of the volcano.”
 of 5 bubbles cugz1117, 6 Jan 2017 | Read review
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