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The Springs Resort and Spa

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The Springs Resort and Spa
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2,151 Reviews from our TripAdvisor Community

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Showing 1,981: English reviews
Bettendorf, Iowa
Reviewed 10 August 2014

We just returned from a 12 day trip to Costa Rica. We wanted to experience the rainforest and Arenal volcano area area despite it being the rainy season. It did rain quite hard every day but not for the whole day! The volcano was entirely visible quite a few times but the clouds did allow for some stunning photos as...

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Helpful?
3Thank K K
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear K K, Thank you for taking the time to write about your experience with your family at our resort. We greatly appreciate your feedback. All of our 47 units are spacious and designed to make your vacation the most comfortable possible. Club Rio is my favorite feature of the resort as it allows the whole family to enjoy adventure...

New York City, New York
Reviewed 6 August 2014

I was here for the springs as part of a tour package that also included dinner. The springs were amazing and dinner was great too. The atmosphere was amazing and the amenities that we saw or utilized were wonderful. I would say this is an Americanized luxury hotel - so if you are looking to get a rustic Costa Rican...

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Helpful?
1Thank jesswc779
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear jesswc779, Thank you for your feedback about our property. I am very happy to hear you enjoyed our many pools and other amenities. We try to ensure that each and every one of our guests has an unforgettable experience not only in their rooms, but throughout the pools, restaurants, and our Club Rio outdoor center - which features a...

Rochester, New York
Reviewed 4 August 2014 via mobile

We loved The Springs. We stayed at several other hotels while on this trip to Costa Rica but The Springs was the favorite. The rooms were excellent. The views were great although because of the fog we were only able to see the volcano on the day we left. Better late than never! There is so much to do here....

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Helpful?
2Thank tlw3
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear tlw3, Our staff is dedicated to providing the best experience for each and every one of our guests, and I am so happy to see we were able to do that for you! It is a great honor to be compared so highly to many of the other hotels/resorts in Costa Rica. The fog/clouds are a beautiful part of...

New York City, New York
Reviewed 2 August 2014

I had been to the resort one another time and once again it was spectacular! The people were very nice as always and the rooms were as perfect as ever. My stay felt so comfortable and peaceful I didn't want to leave. The food was great, everything was delicious. I could swim in the hot springs all day it was...

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Helpful?
3Thank Gabriella_T204
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Gabriella, We greatly appreciate our return customers, and I am so happy to hear you enjoyed your stay at our resort for a second time. Thank you for all of the nice comments about our staff, rooms, food, and hot springs. We try to ensure that each of our guests is able to enjoy our facilities to the fullest...

McAllen, Texas
Reviewed 1 August 2014 via mobile

I went with my kids July 21 through 28. People there are very nice and constantly ask how everything is going. Johnny the concierge was very helpful and really cares about customer service. The resort is very clean and has a lot to offer. I really enjoyed the animals that they have their in captivity and was very impressed with...

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Helpful?
1Thank miamipalmov
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Omar, Thank you for taking the time to write about your experience with your family at our resort. We greatly appreciate your feedback. I am happy to hear you enjoyed our wildlife reserve and other facilities. I will be sure to congratulate Johnny on a job well done at Concierge. Once again, thank you! Pura Vida! At your service,...

League City, Texas
Reviewed 30 July 2014

What a beautiful resort. We asked if it was at capacity b/c it was so quiet and we were told it was at 90%. I believe there were only 40 something rooms. We felt as if we had the entire resort to ourselves. Very peaceful and beautiful. As a travel agent I will tell you, this is definitely a luxury...

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Helpful?
3Thank travelagentteacher1
Reviewed 30 July 2014

I don't even know where to start, everything I experienced at The Springs was amazing. The hotel grounds were breathtakingly beautiful. Soaking in the hot springs with a view of the volcano is an unforgettable experience. Club Rio offers a multitude of fun activities. Some of these actives include horse backing riding, river rafting, and tours of the resort's animal...

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3Thank Paige D
Reviewed 29 July 2014 via mobile

The Springs resort and staff was amazing! The venue itself is beautiful, clean, and the views are to die for. The hot springs have to be the most amazing part of the resort. So relaxing and beautiful. The resort's Club Rio accommodations were awesome as well. We went on a horseback ride and took a tour of their wild animal...

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Helpful?
1Thank Stephanie R
San Jose, Costa Rica
Reviewed 28 July 2014

We ended up grabbing a last minute long weekend break at The Springs Resort and Spa the last weekend in July and ended up enjoying a magical weekend at their Villa Guayaba. Arenal is one of our favourite places to go here in Costa Rica and having stayed at a few hotels already I was very excited about finally getting...

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Helpful?
2Thank Linda N
Atlanta, Georgia
Reviewed 28 July 2014

We just got back from CR and WOW! What an amazing family vacation. Things we loved about this hotel: - EVERYONE on staff was super friendly, helpful and accommodating - despite the rain (and there was a lot during our visit) there was plenty for the family to do - Food was very good (not WOW) and restaurants were very...

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Helpful?
3Thank Stacey K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: $435 - $1,043 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Spa Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
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Questions? Get answers from The Springs Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms view the volcano.”
 of 5 bubbles 849MarkH, 5 Dec 2016 | Read review
“Ask for 2nd floor so you get a better view and the ceilings are really high. All windows.”
 of 5 bubbles planetkaren, 21 Nov 2016 | Read review
“Get the two bedrooms if you have kids with you, its worth it!”
 of 5 bubbles 488americat, 11 Nov 2016 | Read review
“Best views ever, quiet romantic and fun at the same time”
 of 5 bubbles Anamarygil, 7 Nov 2016 | Read review
“Ask for a room with a view of Arenal Volcano. Possibly the most stunning vista you will every have!”
 of 5 bubbles NormaIsabelle, 1 Nov 2016 | Read review
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