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Full view
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Room & Suite (175)
Pool & Beach (116)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 21-04-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Costa Rica - Reserva Conchal
Updated 21-04-26 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 4 hotels in Playa Conchal
Location
Cleanliness
Service
Value
Travellers' Choice
Plugged into Costa Rica yet buffered from it all, W Costa Rica - Reserva Conchal stands tall between beautiful beaches and the mangroves of Guanacaste. Our resort offers a fresh spin on Costa Rica with a bold reinterpretation of what an adventure here should be.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Snorkelling
Water sport equipment rentals
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Spanish
Location
Full view
47Car recommended
Grade: 47 out of 100
123Restaurantswithin 10 km
15Attractionswithin 10 km
Contact
Reserva Conchal, Playa Conchal 50308 Costa Rica
Getting there
Rental CarsSee all Playa Conchal car hire
373Reviews71Q+A69Room tips
Reviews
Traveller rating
- 287
- 53
- 13
- 11
- 9
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Popular mentions
Great property. Solid food and drinks. Definitely recommend all-inclusive package if they’re offering it. Room service isn’t included, but couples can easily spend $120+ USD per meal. Beautiful beach. Wonderful excursion options. Can arrange right on the beach. We will be back!
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Date of stay: September 2021Trip type: Travelled as a couple
Helpful
+1
This place is world class!! Honestly, look no where else. Beautiful property. Staff and service went so far over and beyond. The welcome ambassador Mauricio made you feel like you arrived home. He stayed intouch your entire trip. Stephanie and the entire front desk have such huge hearts. They want to make sure your experience is blissful. Glenda at the breakfast area feels like she has known you forever. She even made sure to get me a packed lunch with all my favorite for the ride back to the airport. This has been magical! I can’t wait to come back. In my room they would deliver fresh fruit. Even put a microwave and fridge for me!! I can go on and on. I wish i could give this place 10 stars. Congrats to everyone at this property. Ricky Patel
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Date of stay: October 2021Trip type: Travelled solo
Room Tip: Use the whatever whenever service. Use the text feature on Marriott app. They respond super fast.
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Helpful
Had such a blast! This was my family and I second time at this property. We initially visited a few months after the opening and that was cute. But boy did they bring their “A” game this time around!! Nothing but vibes!! Everyone went above and beyond to help in every way imaginable. It was unbelievable in the best way. The food was decadent, and the drinks were scrumptious. No disappointments. Special shot out to my favs!! Glenda- Dynamic, captivating and a hoot. Such a pleasure! Carlos- Funny, attentive, & charismatic! Chef Maria- Food was great, and she was thoughtful & sweet! Ayeisha – The MVP! A true taste maker. Hold on to her because she amazing! Honorable mentions- Shout to: Fabien, “Machete”, Christopher, Alberto, & Mauricio. You guys’ rock! Thank you all for your infectious hospitality! Until we meet again!…
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Date of stay: October 2021
Helpful
The W is known for its beautiful and top notch service. While yes the hotel is beautiful, clean and amazing beach. The service was undesirable. We where here for the day pass and were treated poorly. Stephanie the manager was sarcastic and not helpful. We had better food on the outskirts of the city that in this 5 star hotel. We were waiting at the bar for 30 in before anyone offer us assistance. Finally when Charlie, the mixologist, arrived I asked for a special mixed drink, he rolled his eyes as he walked away. This was the last straw, I am a very patient person but will not tolerate rudeness. We left, but not before Stephanie sarcastically asked to return.
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Date of stay: August 2021Trip type: Travelled on business
Value
Cleanliness
Service
Helpful
Response from YASIL ALVARADO, General Manager at W Costa Rica - Reserva Conchal
Responded 1 week ago
Dear 339evelyng We appreciate the time you took to share this review of your quick visit to our property. We sincerely apologize for any inconvenience you may have experienced while visiting our Escape. I have shared your feedback with the appropriate department heads to ensure that the necessary guidelines are in place in order to avoid these shortcomings from occurring again. Due to the vastness of our Escape, the wide offering of gastronomic options and the array of available activities, one-day pass might not be enough to fully enjoy the hotel. We encourage you to come back and book for a regular stay so that you can fully enjoy our services and facilities. Sincerely, YASIL ALVARADO COMPLEX MANAGEMENT OFFICE | GERENCIA DE HOTEL COMPLEX Costa Rica, Guanacaste, Santa Cruz, Cabo Velas, Playa Conchal W COSTA RICA – RESERVA CONCHAL
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+1
Everything about our stay at the W Conchal was pure luxury. We came for the first 5 days of our 12 day honeymoon and felt so well taken care of. From the room overlooking the entire bay, to our welcome bottle of rosé from Ayeisha, to the warm reception from Glinda, to the food made with such care and perfection from Maria Jose. The grounds are impeccable and we totally recommend the hiking trails as well. Seeing the howler monkeys at the pool was such a fun experience. We will absolutely be returning to this W and will recommend it to our friends!
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Date of stay: September 2021Trip type: Travelled as a couple
Helpful
PRICE RANGE
US$283 - US$886 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
W Costa Rica Resort Hotel
LOCATION
Costa RicaProvince of GuanacastePlaya Conchal
NUMBER OF ROOMS
150
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Claim Your Listing Frequently Asked Questions about W Costa Rica - Reserva Conchal
Which popular attractions are close to W Costa Rica - Reserva Conchal?
Nearby attractions include Playa Conchal (0.8 km), Potrero Beach (7.8 km), and Playa Flamingo (4.7 km).
What are some of the property amenities at W Costa Rica - Reserva Conchal?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at W Costa Rica - Reserva Conchal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Costa Rica - Reserva Conchal?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at W Costa Rica - Reserva Conchal?
Yes, free parking is available to guests.
What are some restaurants close to W Costa Rica - Reserva Conchal?
Conveniently located restaurants include a'lo Nico, Surf Box, and Gracia Mar Vista.
Are there opportunities to exercise at W Costa Rica - Reserva Conchal?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does W Costa Rica - Reserva Conchal have an airport shuttle?
Yes, W Costa Rica - Reserva Conchal offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is W Costa Rica - Reserva Conchal located near the city centre?
Yes, it is 0.6 km away from the centre of Playa Conchal.
Are any cleaning services offered at W Costa Rica - Reserva Conchal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W Costa Rica - Reserva Conchal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.