Details state 2 pools and a poolside bar. There is no pool at this hotel. We stayed here as we thought it would be great for the kids to have a pool for 2 days at the end of our vacation. We overpaid as there was not one. Reception advised that there was a pool club we could drive 15 minutes to get to. No hot water for shower. Only 3 working plugs in the room including the ones needed for fridge and lamps. No overhead light so the lamps are needed. No spa facilities that I could see. No common area or coffee/tea available as stated. Also the 24 hour reception and security is not at all accurate. We had to leave the hotel at 4am on Jan 1st to head to the airport for our flight home. We told reception the day before that we would be leaving at that time. When we went down to leave the front gate was locked. We had no way out of the property. We were locked in. I started knocking on a few doors to find the staff but I was unsuccessful. There was someone passed out on the toilet in the women’s bathroom with pants down and lights out. This person was completely non-responsive but I did not have time to see if they were “ok”. My husband searched reception and found a bowl of about 50 keys as well as a pouch with room keys. He spent half hour trying to find the right key for the lock to get out and we was finally successful. We made it out on time but I’m sure glad this was not an emergency! Close to the beach and restaurants. So location is great. Breakfast was not bad. I messaged the property and eventually received a response that the security was at the small locked/fenced parking lot 100 feet away surveying the 5 cars in the lot while we tried for half hour to leave the locked property. It appears from other reviews that this has actually happened before. Locking everyone in with no escape route is a major safety issue!! Property Details were inaccurate and I would never stay here again!!…
A three star Hotel but a five star service. This was our fourth visit to the Coco Beach hotel and the new owners are absolutely the cleanest hosts ever . it is right in the center of downtown Coco Beach and the price is vert reasonable. we hope to be back again in 2023.
My stay at Coco Beach hotel was great. The included Costa Rican breakfast was perfect, and the room's amenities were exactly what I needed them to be. I was a solo traveler and I felt safe enough hidden from the street but close enough to walk anywhere. Ruth at the front desk was so kind and helped me arrange a taxi to my next destination. She really helped me feel safe and taken care of. Would recommend if anyone needs a close place to crash in playa Coco.
This is more of a restaurant & bar with rooms attached. Not the highest quality but people are nice. Very loud music - when we were trying to sleep, it was pretty much impossible to sleep. If you are looking for a 4 star or higher id NOT recommend this hotel. If you are young and want a party atmosphere then this is your place.
swimming pool not available at location and only with prior reservation in the place where the hotel has the agreement and the big swimming pool closed at all times. and even if you make the reservation is not as simple as go because you have a timeframe that it is almost impossible to enjoy it. room is poorly illuminated because it has no light bulb in the roof it only has one lamp next to the door and the one in the bathroom and in the small place for closet. it was not clean either, it had hair in the bathroom and the place was rented for 3 persons and only 2 towels and took almost a complete day to get the additional towel. the parking lot they say they have it is not available until after night time according to the receptionist and it was later than 11pm and no available yet because they had to do other activities there that made unavailable the parking lot and you must have to park in the street. the restaurant is awful, the waitress takes the plates with the hands inside the plate with no other instrument and almost touching the food. even though the breaksfast is included you have not even the availability to order - the waiters always assumed we wanted all the breakfast when I didn’t want the breakfast just the bread for example and they always fill the plate with all the breakfast includes - but again the do not ask for your opinion. the outside restrooms (the ones available for all) it was always closed and no toilet paper. casino poorly attended - I got in and the dealers not even moved and continue playing in their cellphones with no willingness to even ask what you wanted to play or even saying hello. it is really the only the location I can say it is closed to the beach but i will rather stay far from here than choosing this stay again…
We were walk-ins, before we booked we requested to view a room. We were shown a modest room with a fridge and wifi, we agreed to book. The room we were given had neither a fridge or wifi. When I asked about the difference he just shrugged. It was willful deception, but they already had our cash and weren't going to give it back, oh well whatever we weren't going to fight about it. The toilet was clogged upon check-in, someone came up to clear it and that's when we were told USED TOILET PAPER has to be placed in a bin in the bathroom and not in the toilet. Pretty gross. This is common in some areas of the country but not what we'd expect for the price they charged. If the plumbing issue, the lack of refrigeration, absence of WIFI were disclosed when we inquired we wouldn't have agreed to stay. They charged us 3x the going rate for accommodations of this caliber.…
although hotel is little old and blemishes .but is clean and good price plus good location on the strip. supermarket accross the street .hosp just blocks away. next to many restaurants and shops on the strip.Safe in the room but they dont provide water but no big deal
I stayed in this hotel for a job interview, need it a good night sleep and convenient location close to the beach so I booked one night , the rooms are clean and comfortable . But the big asset of this hotel is there people specially Ale on the reception she will help and go out of her way to help people Recommend the price also wasn’t to bad
Checked in on Expedia and found this hotel. Very small room with few plug ins and very low quality pillows. The bed was too small for two people and the the bed springs were ‘shot’ While we did receive two more so called pillows they were of the same very used condition. I would pay no more then 40 dollars for this room.
Workers are excellent. All of them are extremely nice and very friendly. From the kitchen lady that cooks breakfast everyday to the housekeeping, the gardeners or maintenance people and the friendly lady at perlas boutique and the receptionists. They keep the place clean and I give them thumbs up for sure. I wouldn’t stay anywhere else but here and also they have a beach club that you can go to all day and they allow u to used the golf cart if it’s available and when it’s not, they will call a cab to bring you there in their expense. The beach club is nice too and they have 2 but we only went to 1 beach club
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