We only stayed a night, but loved the atmosphere. The rooms were super clean and the restaurant with pool and fountain were so pretty. Speaking of, food was excellent! The night we stayed there was also live music. Loved it!
I can't say enough about the staff at The Palms. Everyone from reservations to the bartenders and waitresses down to the maintenance person and maid service went above and beyond to be polite and professional during my week long stay. Entertainment and activities nightly in there open air patio area was perfect. All staff maintained COVID19 guidelines at all times while I was there. After the first day everyone greeted me by my first name. The staff is like a large family working together to make your stay perfect. Breakfast was included with my stay and was prepared perfect each morning. The restaurant is a hidden gem in Coco. The new owners could not have been nicer and greeted me throughout the day and evening. I highly recommend The Palms at Coco Beach.
We enjoyed our four day visit to The Palms at Coco Beach. The room was fine, beds were comfortable, cleaning lady was friendly & funny. The restaurant/pool area is amazing! Beautiful pool, great breakfasts included. We ate several meals in the restaurant, delicious every time. The reception staff are polite, friendly & helpful as are the wait staff. The owners are friendly. We enjoyed pool side music Friday & Saturday evenings. The first night was great musician from Calgary, Alberta. The second night was more local music, really great.
If you are single and like loud music playing then this is your place! It’s really a restaurant and bar with a few rooms attached as a motel. As a 60 year old I would never had booked this place if I knew how it was. Plus it’s not very clean. Check out our feet after walking on the tile floor. Ugh!!!
The staff was ok service. The pool had green slime on the bottom. The breakfast was included and was hit and miss but generally ok. The room was disgusting and dirty. Hands down worst hotel I have ever stayed in. Our first night we had no sleep as rodents or some animals were running around in the walls/ceiling aggressively scratching around. On our 3rd night we killed 2 large cockroaches. One was found on my pillow just after I left the bed! Ugh! There were also what looked like blood stains on the bedding. I wish we had moved hotels but didn’t think we would get a refund. We slept very little with these issues. I will definitely not be booking here ever again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing