We thoroughly enjoyed our stay at The Palms. Our only regret is we didn't book there longer. First, location - just steps away from famous Coco Beach. The restaurant/bar/pool area is great. The L-shaped pool with a shallow, children friendly section and fountain that is multi-lighted at night is immaculate. The adjoining open air bar and restaurant is a happening place at night, usually with a theme each night. A delicious breakfast comes with the accommodation and the lunch and dinner fare is excellent as well as the drinks, with cocktails made from natural fruits, not from a mix. For us, the best part of The palms is the staff - open, friendly, smiling and helpful. We booked an economy room which was tiny, but we weren't there for the room.
We enjoyed our four day visit to The Palms at Coco Beach. The room was fine, beds were comfortable, cleaning lady was friendly & funny. The restaurant/pool area is amazing! Beautiful pool, great breakfasts included. We ate several meals in the restaurant, delicious every time. The reception staff are polite, friendly & helpful as are the wait staff. The owners are friendly. We enjoyed pool side music Friday & Saturday evenings. The first night was great musician from Calgary, Alberta. The second night was more local music, really great.
Excellent service, good breakfast to start the day. Excellent customer service. Good price for the money. Location is excellent, close to downtown and the beaches. Will return if the opportunity arises.
We waited over 90 minutes to get food for our kids while the owners sat at the next table and did nothing to help the situation other than say to tell people sorry we are busy. This is the worst customer service I have seen in a very long time. We have had more than one experience like this at this restaurant and will never come back.
Overall I wouldn’t stay here again. Pros: clean pool, decent pub, friendly. Cons: stayed in a room with no windows other than a shared corridor with other rooms, ac didn’t work in one of rooms, didn’t feel safe or particularly clean. The trivia was fun but nobody slept well due to noise in corridor.
This is a little diamond on the beach- The staff is super friendly and so helpful- and you are literally a 3 minute walk from the beach can't get much better than that- Highly recommend it- Will b returning soon.
Small, very clean hotel with great staff! We enjoyed a complimentary hot breakfast every morning before starting our touristy days. Good location about 3 blocks from the beach, and we enjoyed the on-site market they hosted twice during our stay.
my husband and I and our dog enjoyed it very much, it was super nice, great to have the small store attached. The food couldn't have been any better. Just a nice all around place to stay. The inside rooms have no view but no one is in their room that long so we didn't mind. The bathrooms were clean as well as the room. It was nice that they allowed pets.
We really enjoyed then room and atmosphere. The staff was really helpful and professional. The food was excellent. I highly recommend a stay at The Palms! You will want to return over and over. Pura Vida!!
The staff at the Palms made the stay pleasant and enjoyable. I went to relax and explore and did just that. I was welcomed warmly, treated to a free specialty drink and a great meal. The pool was awesome to swim and read next to with a drink in hand. The proximity to the beach (100 feet) was icing on the cake. My room was spacious and comfortable. I travel alot so, I'm not one of "those" spoiled tourists who have to have everything perfect. Great customer service, good food and drink, and a relaxing atmosphere...I'm good!