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Wyndham San Jose Herradura Hotel & Convention Center

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Wyndham San Jose Herradura Hotel & Convention Center
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858 Reviews from our TripAdvisor Community

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Showing 614: English reviews
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Sao Paulo, SP
Reviewed 2 days ago NEW

The room has a good space, the bed is comfortable, has good daylight, but the night lighting is very bad. The shower head from the bathroom is small and reduces the quality of the bath. The breakfast is excellent, the facilities are also very good as well as the hotel service, the people are gracious and pleasant but the room...

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Helpful?
Thank rafaelpibanez
Boston, Massachusetts
Reviewed 4 days ago NEW

Stayed for business travel. Was at the far end of the hotel, near factory, which I could hear all night, along with car alarms and fridge that sounded like a jet ready to take off. Could barely sleep. Smelled musty. Tried the gym (very limited), and the equipment that I wanted to use (stationary bike) was in in a room...

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Helpful?
Thank Jessica T
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Jessica, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Best regards!

Crestview, Florida
Reviewed 1 week ago via mobile

I read some very bad reviews but it was Surprisingly nice It was clean and well staffed however the door and walls of the room were very thin. We could hear conversations outside our door as people walked by and in the room next to us and especially when they turned the water on and off Hard Rock Cafe is...

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Helpful?
Thank bluedog1400
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear guest, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Yours in hospitality,

Helena, Montana
Reviewed 1 week ago via mobile

Good base for us with Alamo rental car instead of airport rental. Very helpful staff. Comfortable beds and large room. Regular airport shuttle is free. Hard Rock Cafe nearby. Uber works well for trips downtown but avoid rush hour when very slow.

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Helpful?
Thank Ellenbil
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Ellen, Thank you for taking the time to write about your experience at the hotel. We are glad to know that your perception of our staff, services and facilities have been positive. We look forward you visit us again, the next time you travel to Costa Rica. Best regards,

uk
Reviewed 1 week ago

We used this as a base at San Jose as we travelled around Costa Rica so stayed 4 separate nights. The free airport shuttle was good but recommend you book it in advance so there is a guy at the airport to greet you with a board. It's not far from the airport but the roads just at the airport...

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Helpful?
Thank colin49uk
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Colin, Thank you for taking the time to write to regarding your experience at our hotel. . It us good to hear that you were pleased with our location and our staff. Your comments are very valuable for us to take inmediate action on specific issues of customer service. Best regards!

Frenchburg, Kentucky
Reviewed 2 weeks ago

This place is a little hard to find. The main areas are grand and decorated very nicely. There are a lot of hallways. It seems this place may have been two places once upon a time. Our friend had a room that was small, no refrigerator or microwave, the view out her window was of rusty tin roofs. The room...

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Helpful?
Thank Tyme4relaxing
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Guest, Thanks for your review. We are glad you had a nice stay, and that you enjoyed our complimentary breakfast buffet. We regreat your friend experience. We hope to return soon. Your feedback is valuable Best regards,

Waukesha, WI
Reviewed 2 weeks ago via mobile

We used this hotel for our last night in Costa Rica as its close to the airport, which we did on our last visit here. Everyone is very professional and courteous. There are pools here and complementary breakfast along with free airport shuttles. The Hard Rock restaurant is right across the parking lot. There is also a small casino on-site....

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Helpful?
Thank lovetheflkeys
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Guest, We are glad that your stay has been pleasant and that our location and facilities were convenient for you. We hope you visit us the next time you travel to Costa Rica. Best regards!

Reviewed 3 weeks ago

We were upgraded to a suite, the staff were very helpful, the sushi restaurant was great- AND they delivered to the pool. It is a bit out of the way but very close to the airport, which was a plus for us. The shuttle was easy and the pool was beautiful. Breakfast buffet was good with lots of fresh fruit...

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Helpful?
Thank Mara B
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Mara, Thank you very much for such a good comments. We are glad to know that you had a pleasant stay with us and you enjoyed are Japanese Restaurant. Best regards!

Villa Hills
Reviewed 3 weeks ago

While close to the airport and a good starting off point, the hotel is worn out and really quite odd. There is an attached casino, which is the bar area. Not part of the hotel. Pool side has no service, though you can make a call from the breakfast restaurant phone. Towels were not available poolside (call front desk). Beds...

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Helpful?
Thank David R
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear David, Your message was appreciated. It us good to hear that you were pleased with our location and our staff. Please note that we are in the process of renovating our rooms. However, this must be done slowly and carefully to aviod inconveniencing our guests. We hope that on your next visit, you will be pleased with the changes...

Springfield, Virginia
Reviewed 3 weeks ago

The room was fine and the bathroom was spectacular with a large Jacuzzi tub. The food was pretty bad although we were traveling with a group and got the group buffet. Even the one dessert offered was dismal. At least it's close to the airport which is hard to get to from some places in San Jose because of bridge...

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Helpful?
Thank Judy G
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Judy, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! It is our goal to provide our very best to each and every guest. Best regards!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
With a prime location just minutes from Juan Santamaria International Airport, visitors to Costa Rica's capital city will find the Wyndham San Jose Herradura Hotel and Convention Center the ideal retreat, with a wealth of amenities, an idyllic setting and world-class service. With downtown San Jose just minutes away, adventurous leisure travelers will enjoy magnificent natural attractions including the Poas and Arenal volcanoes, rainforest trails and a host of splendid cultural attractions, while business travelers will appreciate the close proximity to a number of prominent business addresses and Free Zones, as well as the hotel's impressive International Conference Center, making this San Jose, Costa Rica hotel the perfect choice for all travelers. Those seeking recreation will revel in a host of activities, including three sparkling outdoor pools, a fully equipped fitness center and special privileges at the nearby prestigious Cariari Country Club and Golf Resort, with 18-holes of golf and tennis courts. Guests craving relaxation can unwind in one of five Jacuzzis, enjoy a relaxing massage in the full-service spa or a respite in the sauna, while fun-seekers will enjoy the non-stop gaming at the on-site Fiesta Casino. With three restaurants and a stylish bar offering a variety of cuisines, guests can savor a host of food and beverage options and enjoy a daily bountiful, complimentary breakfast buffet. Guests arriving into Juan Santamaria International Airport can hop aboard the convenient free shuttle service, and the 24-hour business center and complimentary Wi-Fi affords guests the opportunity to stay productive. With an on-site beauty salon, gift shop, child-care services and more, the hotel offers everything a guest could need to make their stay as comfortable and stress-free as possible. Each of the hotel's 230 over-sized, smoke-free guest rooms features contemporary styling, a unique fusion of warm and cool tones and thoughtful amenities like a flat panel TV, free Wi-Fi, plush bedding and ultra-modern air conditioning. Superior Rooms offer breathtaking views of the lush gardens, while guests upgrading to the Executive Level enjoy a 42-inch LCD TV, a private lounge, secretarial services and complimentary happy hour. All of the spacious, airy Suites feature a Jacuzzi and separate sitting area, while those wishing to indulge in ultimate pampering will delight in the Honeymoon Suite with its own private sauna or the two-bedroom Presidential Suite with full kitchen and dining room. This San Jose, Costa Rica hotel features the state-of-the-art International Conference Center with over 28,320 square feet of meeting space. The event space ranges from an event room that accommodates up to 10 people, to the 12,800 square-foot Salon La Paz Ballroom that accommodates up to 840 people for a banquet or 110 10X10 foot exhibit booths. There is a Wyndham waiting 3 miles South from Juan Santamaria International Airport. ... more   less 

Additional Information about Wyndham San Jose Herradura Hotel & Convention Center

Address: 1000 San Jose | 3 Miles South of Intl Airport, San Antonio De Belen 71880-1000, Costa Rica
Region: Costa Rica > Province of Heredia > San Antonio De Belen
Price Range: $124 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Jose Herradura Hotel & Convention Center 4*
Number of rooms: 229
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Also Known As:
Ramada Plaza Herradura Hotel San Jose Metro
Ramada San Antonio De Belen
Ramada San Jose
San Jose Ramada
Plaza Herradura San Jose Ramada
Wyndham San Jose Herradura Hotel & Convention Center Costa Rica/San Antonio De Belen
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham San Jose Herradura Hotel & Convention Center staff and other travellers.
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Questions? Get answers from Wyndham San Jose Herradura Hotel & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from factory”
 of 5 bubbles jesst834, 17 Feb 2017 | Read review
“The groundfloor rooms in the block overlooking the pool have a small patio area and access direct to the pools.”
 of 5 bubbles colin49uk, 10 Feb 2017 | Read review
“Rooms 6111 and 6115 had direct pool access.”
 of 5 bubbles COBDeanDave, 5 Jan 2017 | Read review
“Sets far enough off main road so all rooms are quiet. I prefer first floor however and close to the lobby/restaurants.”
 of 5 bubbles josephw587, 23 Nov 2016 | Read review
“ask for a room over looking the pool or garden”
 of 5 bubbles fadedt, 15 Nov 2016 | Read review
5 of 5