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All reviews coffee plantation driving range beautiful hotel the executive lounge costa rica san jose close to the airport peruvian restaurant la isabela beautiful grounds sports bar gift shop tennis courts hacienda style golf course main restaurant industrial area
Fortunately for everyone staying at the Costa Rica Marriott it would be almost impossible for management and staff to tear down the building in this beautiful location (owners even remodeled the rooms). But same can not be said about staff attitude. From check in to...More
Response from MarriottT1, General Manager at Costa Rica Marriott Hotel San JoseResponded today
Thank you for taking the time to share your recent experience at our beautiful colonial hacienda.
Please be assured that this type of situation we will work hard to see it does not happen again. We will put new procedures in place that...More
We stayed here 4 nights and took day trips around the area (we had a rental car). The site is beautifully restored and includes many antiques from various locations in Central America. There is a small booklet at the concierge that explains these items -...More
We do love the way that Marriott has taken a heritage property and converted it into a 5-Star hotel. Cusco, Peru is our best example, but the Marriott San Jose follows close behind. It is a lovely transformation from a coffee plantation. Very friendly courteous...More
Spent our last night of our CR vacation at the Marriott due to the proximity to the airport. While is was a bit chaotic getting to the hotel, the hotel was a hidden oasis, all the city noise just simply disappeared upon entering the hotel...More
We arrived for one day stay, our room key never worked until last day last minute just before to pick our luggage for checkout, lock batteries were dead. Breakfast which was included was not good, some of the omelette trays, different types of cheese, onions...More
Thank Mauricio G
Response from MarriottT1, General Manager at Costa Rica Marriott Hotel San JoseResponded 1 week ago
Thank you for taking the time to share your recent experience at the Costa Rica Marriott Hotel San Jose with us.
As a valued guest, I was disappointed to hear that we have unfortunately fallen short on delivering a memorable hotel experience during...More