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Croc's Resort & Casino

864 reviews
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Traveller (452)
Room & Suite (164)
Pool & Beach (123)
Overview
  • Excellent57%
  • Very good25%
  • Average9%
  • Poor5%
  • Terrible4%
Travellers talk about
“costa rica”(72 reviews)
“table games”(9 reviews)
“nice resort”(10 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.0 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (864)Write a Review
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All reviewscosta ricatable gamesnice resortpool areajaco beachmountain viewbreakfast was includedcevichebeautiful poolsan josezip liningpura vidacrocsparsleydealerspepperdouglas
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1 - 5 of 587 reviews
Reviewed 3 days ago

The hotel is right on the beach, and walking both way on the beach takes one and half hour.the pool is nice and their are choice of dining. The staff is professional and helpful. Juste when opening the room door, their is an unpleasant small...More

Thank FAYCAL B
Response from FrontDesk_GM, General Manager at Croc's Resort & CasinoResponded yesterday

Dear Faycal, We are glad you appreciated our location close to the beach and that you enjoyed the sparkling, clean pool. We also thank you for your compliment about our team's wonderful service during your stay. Although you found your room comfortable, we are sorry...More

Reviewed 4 days ago via mobile

Is a great place The hotel it self is the best place i have ever visit in Jaco,Beach,Costa Rica The price at the restaurants and tge bar are way to expensive but apart from that We love the place. Will be back Also is a...More

Thank lizzle213 V
Response from FrontDesk_GM, General Manager at Croc's Resort & CasinoResponded 2 days ago

Your wonderful rating of Croc's Resort & Casino made our day! We're delighted that you enjoyed our family-friendly environment. Although some of our amenities stretched your budget a bit, we're thrilled that you otherwise had a wonderful time and plan to return. Many thanks for...More

Reviewed 1 week ago

Stayed here New Years Eve. Hotel features a large casino with lots of brand new slots/gaming and usual Vegas tables (Craps, Black Jack etc) Cannot fault the reception staff but cleanliness in our bathroom was not up to standard which surprised us. I think someone...More

Thank CharlesandCharlie
Response from FrontDesk_GM, General Manager at Croc's Resort & CasinoResponded 6 days ago

Dear Charles, We're honored you chose to stay with us over New Year's Eve and thank you for the wonderful review. It's great to hear that you enjoyed watching the fireworks from the comfort of your room and that the casino and on-site dining options...More

Reviewed 1 week ago via mobile

The whole family wanted to take a short relaxation period at the beach and went to Crocs. The hotel is nice in terms of facilities. The rooms are clean and well equipped; however, the service was not that good. At the front desk, the two...More

Thank MayGlez
Response from FrontDesk_GM, General Manager at Croc's Resort & CasinoResponded 2 days ago

Dear May, Thank you for sharing your experience with us. We believe that first impressions are critical, and apologize for not making a more positive impact during your check-in experience. We'll speak to our team about this to ensure welcoming, attentive assistance. However, we're delighted...More

Reviewed 1 week ago via mobile

Crocs needs to work on their customer service . This hotel is not what our family thought it would be. We had to ask at least 5 times to get extra towels a blow dryer and a cot that was suppose to be delivered right...More

Thank linhow2018
Response from FrontDesk_GM, General Manager at Croc's Resort & CasinoResponded 1 week ago

Dear Lin, We appreciate you staying with us and taking the time to share your experience. We're sorry you felt your time here was not what you were expecting. Please accept our apologies for any delays in getting you the bathroom items and cot you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$164 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Jaco
#2 On the Beach Hotel in Jaco
#3 Spa Hotel in Jaco
#3 Luxury Hotel in Jaco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$164 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Top resorts Hotel in Jaco
#2 On the Beach Hotel in Jaco
#3 Spa Hotel in Jaco
#3 Luxury Hotel in Jaco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (452)
Room & Suite (164)
Pool & Beach (123)
Dining (97)
Hotel & Grounds (307)
Bathroom (14)
Family and Play Areas (9)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Char H
12 January 2018|
AnswerShow all 3 answers
Response from divine2402 | Reviewed this property |
The tables and slot machines are in USD.
0
Votes
Char H
12 January 2018|
Answer
Response from CharlesandCharlie | Reviewed this property |
Yes All US Dollars
0
Votes
divine2402
29 December 2017|
AnswerShow all 2 answers
Response from lovestotravel013 | Reviewed this property |
Was just there and the hair dryer was in a drawer in the bathroom.
0
Votes
Room Tips
"Sea view room if you stay!"
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"Stay out of the condos if you want any amenities. Squalling kids EVERYWHERE!!!"
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"Ocean view"
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"Make sure you're room is facing the beach."
Read review
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