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Frank's Place

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60 Reviews from our TripAdvisor Community

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Showing 40: English reviews
New York City, New York
Reviewed 3 November 2012

There is nothing I can say about Frank's place that is exceptional. At the same time, there's nothing I can really say bad about the place. It was basically clean, the hotel has clearly taken some wear and tear, but nothing of obvious neglect. The location is central to everything, coffee ship, sushi restaurant, sports bar, a little on the...

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Helpful?
Thank Jack E
Franks Place H, Front Office Manager at Frank's Place, responded to this review

Hello Jack E, Hotel Frank´s Place would like to thank you. We take in consideration any concerns or discomfort our visitors have. This low season we have tried our best to work on the Hotel maintenance as best as we can. We hope to have you around again! Hotel Frank´s Place Management

San Jose
Reviewed 14 August 2012

I made an online reservation, gave my credit card number, received a confirmation number and a notice that if I did not cancel within the given time frame, my credit card would be charged. Well, I get to the hotel with a print-out of my confirmation and they said they didn't have my reservation. That what I had was only...

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Helpful?
Thank SpanishInstructor
Franks Place H, Director de Recepción at Frank's Place, responded to this review

Hello! We apologize for not being more careful with the reservation! During high season it is very hard sometimes to keep up with so many reservations specially on New Years week. It is not often this happens. We apologize and promise if at any moment you wanted to visit us we would make sure to make it an exellent stay!...

Toronto, Canada
Reviewed 21 May 2012

We stayed at Franks place for a week in April and absolutely loved our trip. The hotel couldn't be in a more central location, its within walking distance to just about everything. The staff were very friendly and accommodating, they made everything so easy and were very helpful when booking tours. The rooms are very large and the hotel had...

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1Thank alwaystravelling307
Franks Place H, Director General at Frank's Place, responded to this review

Hello! It feels so great to see how much you enjoyed your stay with us! We appreciate the comments and hope to serve you with even a better stay next time! Thank you, Hotel Frank´s Place

Reviewed 5 April 2012

Seen this hotel on Expedia and Trip Advisor.As We do traveli without having hotel reservations.. We were pleasantly surprised! Spent 2 nights here. Very clean yet small room. For $75 a night it included a nice breakfast. Had a private parking area. A great location if you want to walk to the beach. My only complaint would be the noise...

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Thank hairsone4u2
Franks Place H, Director General at Frank's Place, responded to this review

Hello! We are happy to hear you enjoyed the hotel and it´s location. It is always great to be close to the beach ! I hope to have you here with us on another time and hopefully we can serve you with a bigger room and away from the noise! Thank you, Hotel Frank´s Place

New Jersey, United States
Reviewed 2 April 2012

Rooms were spacious. Great location. The mixture was families and groups. The hammock on the front balcony was definitely a favorite. Staff was very friendly and accommodating. They offer good recommendations too.

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Thank Gimmeakiss3
Franks Place H, Director General at Frank's Place, responded to this review

Hello! We´re happy to see that you enjoyed your stay with us! We try our best to satisfy our guest and hopefully also the room they get to spend their vacations in. I hope to have you back for another visit soon! Thank you! Hotel Frank´s Place

Calgary
Reviewed 17 February 2012

I have stayed here several times over the last 10 years.But it has deteriorated. The location is excellent , it is safe and surprisingly quiet for its situation. The standard room was run down and noisy and the restaurant was almost non existent. Perhaps the premium rooms are very much better?

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Thank Seventy09
Franks Place H, Director General at Frank's Place, responded to this review

Hello! I am sorry to hear your stay wasn´t the best. We try as a hotel to keep the rooms as best as possible. We do have bigger rooms away from the noise we can offer. Due to management change the restaurant had not been in use and that may be the reason why you did not get to see...

Tamarindo, Costa Rica
Reviewed 17 February 2012

I have stayed at worse places, but it involved sleeping on a bumpy smelly bus through India. The bus didn't cost $75 per night and I think it smelled better. I booked the place because I read great reviews and it was featured in Frommer's. If this had been some cheap motel or hostel than I wouldn't have many complaints,...

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2Thank JuneBug83
Franks Place H, Director General at Frank's Place, responded to this review

Hello, I am sorry to hear your "traumatic and really horrible" experience. We don´t here that very often. I do suggest always to look at the rooms before paying in advance, our front desk has always asked first just so these accidents don´t occur. Sorry to hear our hotel wasn´t as fun, but we try our best to keep it...

Coeur d'Alene, Idaho
Reviewed 10 November 2011

We took a 23 day road trip of the Costa Rican Pacific Coast. We really liked Frank’s place. We reserved an inexpensive, small room. It was clean, the water was hot, TV and AC included. From the street it’s almost unnoticeable. Inside the lobby are free computers and internet. Through the doors and you’re in the center where there is...

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Thank etccda
Franks Place H, Director General at Frank's Place, responded to this review

Hello! So great to hear such an enjoyable stay in our Hotel. We hope to have you back to enjoy some more! Hotel Frank´s Place

Chicago
Reviewed 16 April 2011

Frank's place was our worst hotel in our one week trip. We booked it since it was listed in Formmers and it was a bad recommedation. The hotel location was great but that was the only good thing about this hotel. The service was bad. The guy in the reception was rude. The room was dirty and the beds were...

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2Thank Marko_Chicago
Franks Place H, Director General at Frank's Place, responded to this review

Hello, Sorry to hear you had such a bad stay in our hotel. Good news is that our front desk staff has changed and you won´t have to see the rude receptionist. We try our best to keep the rooms as clean as possible, and we haven´t heard many complaints about the beds, but i apologize they weren´t of your...

Seattle, Washington
Reviewed 12 April 2011

I stayed for 18 days at Frank's Place on my first trip to Mal Pais and Costa Rica. The amenities more than met my needs and found the place very comfortable. They clean the room and outside area everyday. I was pleased to have a room refrigerator. The included breakfast (tico desayuno) was hardy, especially before or after a morning...

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Helpful?
Thank surferguy73
Franks Place H, Director General at Frank's Place, responded to this review

Hello! So glad to hear you had a pleasant stay in our hotel. We appreciate the nice comments and hope to have you back soon! thank you, Hotel Frank´s Place

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Began in the 90's where a small family business began working with the few tourists who came to the area. It was when surfing started in santa teresa beach . Over the years the number of tourists and nationals began visiting Santa Teresa and Malpais beach , the hotel grew and was still one of the most popular places in the area, which was the benchmark for all tourism that reached the area. The small restaurant and cabins at that time housed about 25 people , led to the residents of the community to see the need to start working with the tourism in this area . From 2000, the growth of tourism grew exorbitantly by the arrival of more tourists. The boom in sales of properties where many foreigners came to be part of the community, building cabins to house tourism . Frank 's Place as well as being a family business was located between the number one place in the area for both its domestic meals, and international. The warmth of the Costa Rican hotel has managed to keep its roots and is still run by its owner and family . After 23 years of progress , you will find Hotel Franks Place located 150 meters from the beautiful beach of Playa Carmen , one of the best places to watch sunsets in Mal Pais, Costa Rica , and next to all services banks, pharmacy, commercial center , car rental , etc. .. This charming and typical place will ensure you to have a pleasant stay for a nice vacation . ... more   less 

Additional Information about Frank's Place

Address: 150 meters Playa Carmen | Crossroads Santa Teresa - Mal Pais, Mal Pais 506, Costa Rica
Region: Costa Rica > Province of Puntarenas > Mal Pais
Price Range: $91 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Frank's Place 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Frank's Place Costa Rica/Mal Pais
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Questions & Answers

Here's what travellers have asked, with answers from Frank's Place staff and other travellers.
1 question
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Questions? Get answers from Frank's Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We wish reading lights next to the bed. Some rooms have!”
 of 5 bubbles , 11 Mar 2016 | Read review
“No standard rooms unless you don´t mind to be in a very small room”
 of 5 bubbles leopoldorojas, 20 Apr 2014 | Read review
“Stay close to the pool”
 of 5 bubbles Gabymonge, 7 Jul 2013 | Read review
“Worth the extra money for a superior room.”
 of 5 bubbles Go4Red, 18 Feb 2013 | Read review
“Get a room with a refridge! Can buy beers at local store! But don't forget a collapsible cooler!”
 of 5 bubbles hairsone4u2, 5 Apr 2012 | Read review
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