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The Preserve at Los Altos

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The Preserve at Los Altos
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495 Reviews from our TripAdvisor Community

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There are newer reviews for The Preserve at Los Altos
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Showing 464: English reviews
Jerusalem, Israel
Reviewed 22 November 2015

We very much enjoyed our stay at Los altos, though it was not what we expected. I would call this more of a time share type hotel than a hotel. Though there is a very nice pool and a lovely restaurant, there is no hotel lobby or the standard facilities one would expect. The room was over 150 meters in...

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Helpful?
Thank Einat1234
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Thank you for taking the time to write a review of your stay with us! Means such a great deal when our guests share their positive Los Altos experiences with the TripAdvisor community. It ensures that potential guests receive an honest and authentic portrayal of the guest experience. Of course we couldn't be more thrilled that you awarded us a...

washington, dc
Reviewed 17 November 2015

This hotel is wonderful. The level of service my family and I received from this hotel was unbelievable. I was a little nervous when booking because of some of the negative reviews about people being left at the beach or the security of the elevator. This hotel exceeded my expectations. It was spacious, secure and we had an amazing view....

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2Thank sophelia
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

We're glad that your initial nervousness was immediately replaced with absolute splendidness. We know that guests in the past have expressed concern over the elevator opening into the suite, but just like in any hotel around the world, only guests have key cards that can access their suites. And if a member of our housekeeping staff comes up, it is...

Sierpe, Costa Rica
Reviewed 4 November 2015

Los Altos is really unique in that it offers all the comforts of home (full kitchen, master bedroom and up to 2 additional bedrooms) living room, dining room (all open floor plan) AND the benefits of a hotel (breakfast included, fitness room, pool and shuttle to and from the semi-private beach. The layout of the suites is open and inviting,...

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Helpful?
Thank RJL11
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

You said it, our accommodations are unique, from their amount of space to their centralized location in town! We don't want to just offer beautiful, but ultimately cramped hotel rooms. Our goal is to give guests that instant home away from home feel, which translates nicely into instant relaxation and comfort, and we're so thrilled that you felt that right...

Houston, Texas
Reviewed 4 November 2015

If you are looking for a Superb hotel that offers outstanding service and breath taking views I highly recommend you stay at The Preserve at Los Altos hotel in Manuel Antonio. We arrived 10:30pm at San Jose airport and upon our arrival we were happy to see our private driver patiently waiting for us to arrive. The hotel graciously scheduled...

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3Thank SDeAlba01
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

It's a review like this that brings the biggest smiles to our faces and of course the greatest feeling of gratitude to have the opportunity to host the most incredible guests. We are so grateful to have hosted you on your trip to Manuel Antonio, and we're so happy to hear that every aspect of your stay, from start to...

Mansfield, Texas
Reviewed 17 October 2015

My fiance and I stayed at Los Altos early October for 5 days. There are no words to express what an amazing experience it was, from the food, to the staff, not to mention the insane room itself. It was the true idea of "lap of luxury". I would recommend to anyone.!!!

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3Thank carriemarsh2015
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Thank you for your glowing review of your stay with us! We are so happy to have had the chance to host you and your fiance on your trip to Manuel Antonio. We work tirelessly every day to make sure our guests feel right at home and after reading your review, well, it means so much to us that we...

Cortlandt Manor, New York
Reviewed 17 October 2015

The rooms were huge and the food in the hotel spectacular. The beach is down the hill so its a bit of a walk but I highly recommend the spa there that overlooks the ocean. Service was exceptional. And you can walk to most of the restaurants in town. The pool was very relaxing. Lots for kids to do in...

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Helpful?
Thank Kathy T
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

So happy that you and your family had such a phenomenal stay with us. Means so much when guests take the time to share their Los Altos experiences with the TripAdvisor community, and we couldn't be more thrilled that everything about your stay was just so perfect. We loved having you and your family in our tropical corner of Manuel...

Bloomington, IN
Reviewed 20 September 2015

I´m a little late in writing my review as I visited this hotel in May 2015 with my mother and sister. The first thing about the rooms is the sheer size! Each is equipped with a full kitchen and three bedrooms. The luxury in the way the rooms are constructed is breath taking. Comfortable beds, hot water, cozy living room,...

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2Thank Nichole B
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Well, we couldn't be more thrilled to hear about your fantastic stay with us! As always, we strive to personalize care for our guests and accommodate their needs as they arise. We are so happy to have offered you our trademark warmth and welcome. Means everything to us when our guests feel that their Los Altos experience was above and...

Italy
Reviewed 3 September 2015

My family and I stayed in Los Altos for about 5 days in the month of August. From the start to the end of the day we were treated very well and felt at home all the time. In the morning we enjoyed the fun pancakes made by Billy P. and the other chefs, any time in the pool Andres...

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1Thank Isacastelli
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

We are so incredibly happy to hear about your perfect stay at Los Altos. We feel so honored that you found our staff so kind and accommodating. We work hard each and every day to bring our guests an unforgettable Costa Rican vacation, and we're thrilled that you found that with us. We cannot thank you enough for taking the...

Reviewed 1 September 2015

Always wanted to go to Manuel Antonio firstly cause my name is Antonio Manuel and cause of the nature reserve, well wasn't disappointed. The apartment was decorated well, very big place for only two people though next time we bringing friends.. Great view from the balcony and we had an amazing thunderstorm so was spectacular. Close to the restaurants, staff...

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2Thank A380captain
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

We're so happy that you finally made it to Manuel Antonio, and of course we're thrilled that you chose to stay with us during this meaningful visit. We're honored to hear that your stay with us exceeded your expectations, and that throughout you felt so inspired and relaxed by the natural surroundings. We can't wait to have you two back...

Houston, Texas
Reviewed 30 August 2015

Units are like apartments with large living room with TV and small kitchen, Oureach had great view of the ocean, very clean and modern, comfortable beds, one ,aster with bath, and two other bedrooms sharing one bath. There is also a half bath (powder room) just off the living area. They have a great swimming pool that is close to...

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4Thank M007C
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Thank you for taking the time to write a review of your stay with us, and of course, thank you for your feedback regarding the different aspects of your stay. With regard to your concern over the elevator opening directly into the suites, we would like to state that a guest's card keys can only access that guest's suite. It...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Bold in presence; playful in personality. Los Altos Resort and Spa is Manuel Antonio's premier laid back luxury boutique resort. The Los Altos aesthetic represents a sensitive integration between tropical authenticity and modern amenities. We offer 28 gorgeous private residences, each boasting a vivid Pacific Ocean view through floor to ceiling windows. Also, for a luxury resort in the heart of Manuel Antonio, our rates are very reasonable. Very reasonable, and you get a lot out of us, which we're happy about. We like to keep things simple. ... more   less 

Additional Information about The Preserve at Los Altos

Address: Kilometer 4 on road to Manuel Antonio National Park, Manuel Antonio National Park 6350, Costa Rica (Formerly Los Altos Beach Resort & Spa)
Region: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Price Range: $342 - $708 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Preserve at Los Altos 4.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Los Altos Beach Resort And Spa
Los Altos Beach Hotel Manuel Antonio National Park
The Preserve At Los Altos Costa Rica/Manuel Antonio National Park
Hotel Style:
#6 Luxury Hotel in Manuel Antonio National Park
#9 Spa Hotel in Manuel Antonio National Park
#9 On the Beach Hotel in Manuel Antonio National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Preserve at Los Altos staff and other travellers.
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Questions? Get answers from The Preserve at Los Altos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view of the ocean, choose a higher floor.”
MelissaR496, 17 Apr 2017 | Read review
“The higher the room the better the view. Not sure there is a bad room though.”
  • View from the restaurant
geezie03, 14 Apr 2017 | Read review
“forest level view perfectly sufficient”
943kristinm, 26 Mar 2017 | Read review
“all are good-probably the higher up the better”
570joels, 25 Mar 2017 | Read review
“Higher you go, better the view. Far as we can tell, all the suites are the the same, so only the view changes as you go up”
pmrshll, 2 Mar 2017 | Read review
5 of 5