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The Preserve at Los Altos

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The Preserve at Los Altos
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484 Reviews from our TripAdvisor Community

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Showing 454: English reviews
New York City, New York
Reviewed 15 April 2015

My stay at Los Altos Beach Resort and Spa exceeded my expectations! The staff was friendly and very accommodating. The rooms are condo-style; they are huge and beautifully furnished. The rooms offer more than enough space to travel with a group of friends or family. The views from the rooms are absolutely breathtaking. The food served at the resort was...

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Helpful?
1Thank natirose
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

What a beautiful review of your stay with us! So happy that your Los Altos vacation experience went above and beyond what you expected. We work hard each and every day to bring our guests the best possible stay and when reading a review like this, we couldn't be more thrilled that all of our hard work has paid off....

San Francisco, California
Reviewed 14 April 2015

As Advertised. Clean and well appointed rooms. Staff was great. Beach was special albeit a little rocky at certain tides. Pool was also nice although all the hotel pools are on the smaller side. The restaurant was great for breakfast, average for lunch. We didn't have dinner there.

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Helpful?
Thank pmostsf
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Glad you and your family had such a wonderful stay at Los Altos. Thrilled that everything met and even exceeded your expectations, especially with regard to our staff. Thank you for taking the time to write a review of your stay with us!

Carmel, Indiana
Reviewed 11 April 2015 via mobile

We stayed in the penthouse for 3 nights. The view, and everything else was so unique and wonderful. The staff very friendly. We have been to many luxurious hotels worldwide, but this one surpassed them for comfort and luxury

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Helpful?
1Thank Hesham D
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

We are so pleased that you found your stay at Los Altos the most comfortable and luxurious of all the hotels you've stayed in around the world. It means so much to us that you and your family were so happy throughout your stay. We certainly can't wait to have you all back on your next trip to Manuel Antonio!

Santa Cruz, California
Reviewed 10 April 2015

We loved the place. The spacious and modern suite was perfect for four of us.I say only negative - it was hard for my 80 year old mother to get to pool etc. However, the staff was excellent and shuttle her each way. Great staff

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Helpful?
Thank sharon w
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Thrilled that you and your family had such an amazing vacation experience. We're so happy that you found our staff accommodating with regard to your mother. When needed, we always do our best to make sure guests of all ages and abilities can get around Los Altos in comfort and ease. Thank you for taking the time to write a...

New York City, New York
Reviewed 8 April 2015

These 3 BR condos were perfect for our family celebration. Large apartments w/ balconies. Elevators open into each apartment. Master suite luxurious, 2 additional bedrooms were smaller but comfortable. Fully equipped kitchen, dining room tables, comfortable living room for lounging. Wifi present, but could be stronger. The service at Los Altos was excellent & the staff helped us arrange all...

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Helpful?
1Thank Elizabeth10024
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

So happy to read how amazing your stay at Los Altos was. We couldn't be more thrilled that everything exceeded your expectations. Your kind words have certainly been passed along to the staff. With regard your comments on the beach, we appreciate your insight. It's always helpful to hear from our guests with regard to any aspect of their stay...

Houston
Reviewed 4 April 2015

This place is nice visited resort for four days November , really enjoyed this location ...arrived took shuttle from Airport 90min plus drive ...arrived settled in enjoyed...5th floor view of rainforest and ocean. LA has a nice restaurant and a beautiful pool with bar...food is great service outstanding. A large lizard "guyobo" lives at the pool...don't bother him, and he...

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Helpful?
Thank Getflat
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Thank you for taking the time to write a review of your stay with us! Sounds like you had the perfect Los Altos vacation experience, from your accommodations to dining at the restaurant and, of course, relaxing in the pool. We're very pleased to have had you and your family as our guests, and we certainly can't wait to welcome...

Los Angeles, California
Reviewed 30 March 2015

My family and I stayed for 3 nights at the hotel. It was a huge 3 bedroom, 3 bathroom apartment with hotel amenities (pool, restaurant, concierge) for $525/night - a great price considering the prices of hotel rooms in the area. The apt was comfy but it lacked good beds and bedding. Los Altos lacks the luxurious aspect of a...

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Helpful?
Thank love2travel2989
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Thank you for taking the time to write a review of your stay with us. Means a great to deal to receive feedback from our guests and your review has certainly given us some food for thought. We are very happy that you and your family enjoyed the spacious suites and of course that you found our concierge so helpful...

Temple Terrace
Reviewed 27 March 2015

We were a 3 generation family of six with the penthouse 28B. There is construction going on immediately behind the property, commencing at 6 am every morning. The hotel should post this on their website - I suggested this to the manager Own and he refused. He denied that the noise is a problem - unbelievable. Unless you get up...

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Helpful?
4Thank Jim C
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

We would certainly never deny a guest's personal take on his or her stay. Fortunately, with over two hundred five star reviews we don't feel we have much to lose when a guest posts such a negative review. We are of course sorry your stay at Los Altos didn't meet your expectations as our one goal is to ensure that...

Pittsburgh, Pennsylvania
Reviewed 26 March 2015 via mobile

Tremendous space in each apartment to spread out if traveling with a large family or group of friends. The rooms are clean, modern and offer all the luxury of a 5-star. The staff was friendly, but quiet so we did not use the concierge services once onsite. Julien online was very helpful in planning before we arrived. The pool is...

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Helpful?
1Thank Wablec
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Thank you for your wonderful review of your stay with us! We're sorry the beach wasn't to your liking, but when that's the case, we certainly recommend guests visit the nearby beaches in Manuel Antonio, but overall so happy that everything else worked out from start to finish.

Amsterdam, The Netherlands
Reviewed 25 March 2015

We had a very large panoramic suite on then 7th level of the building. The space was huge but th inventory of the apartment very basic. We were with six people and there were exactly 6 plates, no bowls to eat some yoghurt, no good knives to cut your fruits. No tv in the bedrooms, no dishwashing machine anymorein the...

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Helpful?
1Thank OurCoolFamilyofSix
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

You win some and you lose some, as the old saying goes. We are sorry that your stay with us did not meet your expectations, but of course we are reassured by the hundreds of other five star reviews from over the years that testify to our hard work to create a warm, welcoming, and luxurious tropical Costa Rican escape....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Bold in presence; playful in personality. Los Altos Resort and Spa is Manuel Antonio's premier laid back luxury boutique resort. The Los Altos aesthetic represents a sensitive integration between tropical authenticity and modern amenities. We offer 28 gorgeous private residences, each boasting a vivid Pacific Ocean view through floor to ceiling windows. Also, for a luxury resort in the heart of Manuel Antonio, our rates are very reasonable. Very reasonable, and you get a lot out of us, which we're happy about. We like to keep things simple. ... more   less 

Additional Information about The Preserve at Los Altos

Address: Kilometer 4 on road to Manuel Antonio National Park, Manuel Antonio National Park 6350, Costa Rica (Formerly Los Altos Beach Resort & Spa)
Region: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Price Range: $417 - $1,278 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Preserve at Los Altos 4.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Los Altos Beach Resort And Spa
Los Altos Beach Hotel Manuel Antonio National Park
The Preserve At Los Altos Costa Rica/Manuel Antonio National Park
Hotel Style:
#6 Luxury Hotel in Manuel Antonio National Park
#9 On the Beach Hotel in Manuel Antonio National Park
#9 Spa Hotel in Manuel Antonio National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Preserve at Los Altos staff and other travellers.
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Questions? Get answers from The Preserve at Los Altos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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