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Real InterContinental Costa Rica at Multiplaza Mall

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#5 of 16 Hotels in Escazu
Certificate of Excellence
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Real InterContinental Costa Rica at Multiplaza Mall
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1,181 Reviews from our TripAdvisor Community

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There are newer reviews for Real InterContinental Costa Rica at Multiplaza Mall
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Showing 806: English reviews
Singapore, Singapore
Reviewed 19 November 2015 via mobile

Stayed for business for a week. It has all the amenities of a typical Intercontinental Hotel. However, the close proximity to a mall makes the hotel a popular choice. Good choice indeed! While it's within short walking distance, the hotel offers complimentary ride to the mall which is very convenient especially it was always raining in the afternoon to evening....

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Helpful?
1Thank Pearlie_76
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, we are very happy that your stay at our property left you a great experience. Our service, facilities and location reach all the expectations that you can have. Thank you very much for sharing your kind feedback and rest assure that we will take the necessary actions to improve. Ricardo M.

Reviewed 17 November 2015 via mobile

We decided to stay in the Intercontinental hotel at the end of our 2 week vacation. My girlfriend is employed with the chain and we were given an excellent rate. Sometimes employees of major companies don't get welcome stays at other properties but this was not the case. See below for specific comments of the individual parts of the hotel....

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Helpful?
Thank Johnny L
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Johnny, we are more than happy to know about your wonderful experience on each one of the facilities you visited. Each guest has the same importance for. Jose, has an excellent attitude, that shows every day how important the guest are for him and for the company. We are looking forward to have you once again in the future....

Escazu, Costa Rica
Reviewed 17 November 2015

This was our first time staying at the Real Intercontinental, as we were attending an evening event there. The staff there was very attentive and cordial once we were in our rooms, with the exception of one individual at the reception desk. She ignored us, although she was the only one not attending to a guest at the time. Perhaps...

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Helpful?
Thank Katrina K
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Katrina, first of all thank you very much for sharing your nice review about our property on tripadvisor. Our main goal is to satisfy each expectation or request that our guests have. Regarding the lady at front desk I made my research and she is a trainee that is why she might not have given the best service, since...

Duncan
Reviewed 12 November 2015

This hotel was very nice. It has around 4 restaurants and the food was good! The staff was friendly, the mall was right across the street (walking distance). I would stay here again! The grounds were pretty, though we did not get to swim this time....

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Helpful?
Thank Aleta R
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Aleta, we are very glad to hear that your short experience with us was great because of the variety of the restaurants, our staff and our well located property. Thank you very much for sharing your nice review and we hope to have you back very soon. Kind regards Ricardo M.

Castle Rock, Colorado
Reviewed 10 November 2015

I was here for a month on business, fantastic complimentary breakfasts, location is right next to the Multiplaza. The restaurants on site are a bit on the pricy side for a business trip, unless you are at the executive level (I'm sure not yet). Rooms were spacious and new in appearance. The satellite had the Denver Colorado TV stations, so...

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Helpful?
Thank dnichola13d
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Nichola, thank you for sharing your nice comment on this site. We are pleased to know that you had a wonderful experience in our property by enjoying the restaurants and your local news from Colorado. Regarding your points please write to our hotel and I can assure you my staff will be more than glad to help you. Ricardo...

Rocbaron, Provence-Alpes-Côte d'Azur, France
Reviewed 6 November 2015 via mobile

Hard à great week at intercontinental with staff vers friendly and pro, great swimming pools, et confortable room, next door to superb mall. Walking distance from many restaurants et fantastique breakfast every morning. Great venue, many events Atkins place, strongly recommended for business.

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Helpful?
Thank Laurent A
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Mrs Laurent, we are really happy about your great week at the InterContinental San José. We are glad that you had the time to enjoyed the facilities in our beautiful property. Our staff is doing a great job by giving you a friendly and professional service every time. We are looking forward for your next visit. Ricardo M.

Guatemala
Reviewed 4 November 2015

I travel to San Jose Costa Rica for business once or twice a year but this is the first time I am completing a review. I have tried many hotels in San José and I have stayed many times at the Intercontinental and I can tell you that you could hardly find a better choice than this hotel. The location...

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Helpful?
Thank EdgarSGuatemala
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Edgar, we are thrilled with your amazing comment about our property. Our team every day works very hard to be the first option in Costa Rica thanks to our service, location and beautiful facilities. Please be welcome back any time. Ricardo M.

Orlando
Reviewed 4 November 2015

This is a great business travel property that has some resort like features. Great pool, great poolside restaurant. This is a convention hotel property but they did a good job of segmenting off the convention area and giving this property a resort like feel. Great service, comfortable clean rooms with nice views to the pool that make going to work...

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Helpful?
Thank crazivan
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, we are glad that you liked each facility of the property and enjoyed the pool. Our hotel is focus on satisfying your expectations and we know by your comment that we did it. We are looking forward for your next visit. Ricardo M.

Miami, Florida
Reviewed 29 October 2015 via mobile

I was very surprised with this hotel. Service was exceptional. They have 4 good restaurants. Rooms Are very nice and modern. It was my first time. It will not be the last One. I highly recommend this hotel. Breakfast in the executive floor was also very good. There is a big shopping center next to the hotel.

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Helpful?
Thank Albertomiami
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Alberto, thank you very much for sharing your nice review about our beautiful property. We are very happy that your experience was wonderful due to the facilities and excellent service. We look forward for your next trip to Costa Rica. Ricardo M.

Tomah, Wisconsin
Reviewed 20 October 2015

This was a top of the line hotel and my mom and I felt welcomed from the time of check in till we checked out. My mom and I arrived the end of June and spent 17 days at the hotel while my mom recovered from her surgery. By day 2 most of the staff recognized us and knew up...

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Helpful?
1Thank Rachel P
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Rachel, we are really happy about your wonderful experience in our property. As you said we are truly blessed to have Gustavo and many other of our staff. We are a company that believe in a genuine service and bring special experiences to our guests. We hope you can come back soon to attend you as you deserve. Ricardo...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Real InterContinental Costa Rica at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose's most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Pimento. The hotel's full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, steam baths or an array of other relaxing massage treatments. The hotel's updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler, with streaming speed Internet access, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvres. Real InterContinental Costa Rica at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $244 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#3 Green Hotel in Escazu
#3 Business Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
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Here's what travellers have asked, with answers from Real InterContinental Costa Rica at Multiplaza Mall staff and other travellers.
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Zimmerman, Minnesota
Hartland, Wisconsin

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Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were near the elevator and it was still quiet.”
 of 5 bubbles Twiggy1954, 13 Mar 2017 | Read review
“Our 4th floor room gave us the advantage to see pretty green birds frolicking in the high areas of the palm trees.”
 of 5 bubbles judyl388, 7 Mar 2017 | Read review
“They have two sections, the one near to the spa has better rooms.”
 of 5 bubbles szabohzl, 22 Feb 2017 | Read review
“I'm in 441 and the western sunset view is amazing and it is very quiet.”
  • Iron, board, and a safe.
 of 5 bubbles Bethsbeach, 15 Feb 2017 | Read review
“Suggest the original main part of the hotel with a room facing into the pools and gardens.”
 of 5 bubbles les52, 13 Feb 2017 | Read review
5 of 5