We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Real InterContinental Costa Rica at Multiplaza Mall

InterContinentalUS$271*
View Deal
#6 of 15 Hotels in Escazu
Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Real InterContinental Costa Rica at Multiplaza Mall
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,243 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Real InterContinental Costa Rica at Multiplaza Mall
See the most recent reviews
Showing 847: English reviews
South Florida, Florida
Reviewed 2 January 2016

Location + Amenities + Service I've stayed at this hotel 3 times, and I expect to keep on doing so in the future when visiting San Jose. L= The InterContinental is in the Escazu vecinity, where you'll find good local restaurants and international franchises. Just like the other InterContinental hotels in Central America, you'll find a mall within walking steps....

 Report
Helpful?
Thank Eytan S
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Eytan, Thank you for all the advices to the other travelers, is so nice to know the point of view of a customer. The Multiplaza Mall crossing the street is without doubts one of our best facilities, what you cannot find here in the hotel you can find it there. Excellent customer services is one of our main goals...

Vancouver
Reviewed 1 January 2016 via mobile

Excellent hotel situated in San Jose, Costa Rica. Probably best hotel in the area and has many restaurants, although their sushi restaurant is probably the best in town. Also located across the street from Multiplaza which is a monster maze of a shopping center. Excellent service and clean rooms. Our room shower had minor drainage issues. Kids room was fine....

 Report
Helpful?
Thank Mwellaby
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, Thank you for sharing your nice comment. We are sorry you had inconveniences with your shower thank you for let us know, we hope to have the pleasure to have you back soon and please this time let us know of any issue, we are here to help. We are delighted to know that you like our services....

Miami, Florida
Reviewed 30 December 2015 via mobile

We stayed 5 nights as part of a wedding. The complaints we had were not picky, nothing meriting less than a 5 star review. All in all, an excellent stay. ROOM: We stayed in a standard king bed room. Great tv with extensive satellite channels options, very nice bathroom with deep soaking tub and excellent marble finishings, Brit espresso machine,...

 Report
Helpful?
Thank RangerRob86
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Ranger, Thank you for sharing your amazing review, for us it’s a real pleasure, comments like this motivate and help us to keep improving we will take all your advices and we can assure that all the travelers will do it too. We invite you to please come back for more amazing experiences in our beautiful country. Ricardo M.

Katy, Texas
Reviewed 29 December 2015

Stayed here for 2 short nights for business trip.The hotel is stunning, the views are fantastic, the rooms are clean and updated. Breakfast was very good. We ate at the Italian restaurant at the hotel. Food was very good but the Sangria was even better! Service was excellent as well. Highly recommended.

 Report
Helpful?
Thank JandJMommy
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Jand is great to see that our customers can notice the hard work we make to bring to your room and table only the best quality materials in the market. There is no doubts that the restaurant Alfredo is one of the best and the special ingredient of the Sangria are the fresh products we use. Thank you and...

Reviewed 26 December 2015 via mobile

Another hotel I would give a 5 out of 5 of I hadn't stayed at the JW Marriott, which should get a 6 out of 5. The amenities were outstanding, the grounds were gorgeous and the service was excellent. It didn't hurt that we were with a Caravan tour group.

 Report
Helpful?
Thank Thomas Z
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Thomas, we are truly happy about hearing your positive feedback regarding your last visit to The Intercontinental Hotel in San José. Every day our staff work hard to earn the 5 that you mentioned because our main goal is to exceed your expectations. We hope you visit us again in the future. Ricardo M.

Georgia
Reviewed 25 December 2015 via mobile

Good location for the tour, nice shopping mall (and grocery store) accessible via an elevated walkway nearby, safe neighborhood. We were out even at night walking to/from the mall, no problem. Comfortable king bed with good pillows. Non-smoking hotel. Great amenities in the bathroom. Big bath tub/shower with awesome water pressure. Big soft bath towels. Tap water is drinkable. Breakfast...

 Report
Helpful?
Thank GlobalIslandHopper
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Guest, let me thank you for taking the time to share your positive opinion about your wonderful experience at our property with the Caravan Group. We are really happy that you enjoyed the hotel, which is across the biggest mall in Costa Rica and also the delicious food that we prepared for your group. Ricardo M.

Ontario, Canada
Reviewed 24 December 2015 via mobile

Really poor service. Certainly not 5* On Christmas Eve the only food available is room service. The piano player stopped at 6:00 just as we sat down for a drink. The wait staff in the bar ignore anyone who doesn't speak Spanish. Still waiting for a drink round the pool. Spent 5 hours there and the waitress didn't come near...

 Report
Helpful?
Thank keentraveler20
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear guest, we are extremely sorry about the bad experience you had at our property. I would like to mention that our goal is to consistently provide superior services and accommodations and the feedback we received from you enables us to take the necessary actions to avoid the same situations in the future. Please accept our most sincere apologies. Ricardo...

Sto.dom
Reviewed 24 December 2015

This hotel is amazing for conference and business meetings. I stayed there 4 nights for a conference organized by my Company and everything was as expected. The room are big and comfortable, the food is exquisite specially at their Market restaurant ant the staff attention is outstanding. Highly recommended.

 Report
Helpful?
Thank pennynp2015
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Penny, we are glad to hear that your visit for business meetings at our hotel was such a success with all the expectations that you had. We hope that you can visit us again soon and enjoy our exquisite food and special attention of our incredible coworkers. Ricardo M.

Chicago, Illinois
Reviewed 22 December 2015

I have stayed at this hotel several times and will return the next time I am there. The location is great for business, shopping and sightseeing. Very safe. The hotel staff is very well trained. I have eaten in all restaurants and all are wonderful i always have a great meal at Alfredo. Several staff members at Alfredo and the...

 Report
Helpful?
Thank 65Laurie65
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Laurie, Thank you very much for your comment on TripAdvisor. It is wonderful for us to know that you enjoyed our hotel and you keep coming back. it’s a pleasure to have you here and we are thankful for your appreciation for our staff and the food. Hope to see you soon. Best Regards, Ricardo M.

Fredericksburg, Virginia
Reviewed 20 December 2015

Stayed here for 2 nights, the check in was fairly painless, I had a room overlooking the pool area, nice view...the room was spacious and the bed was comfortable, lots of pillows, the bathroom was kinda tight, and the Internet was kinda slow, but it worked ok...the restaurant is really where the hotel lacks...went for a late lunch/early dinner, the...

 Report
Helpful?
Thank TravelingKnome
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear guest, thank for taking the time to write your overall review regarding your last visit to the InterContinental Hotel in San José. Your feedback is important for us because it enables us to take the necessary actions to improve every day. We are happy that everything on your room was comfortable. Ricardo M.

843 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (404)
Viewed
Pool/Beach Area (44)
Viewed
Bathroom (28)
Viewed
Room/Suite (67)
Viewed
Hotel & Grounds (62)
Viewed
View from Room (16)
Viewed
Dining (15)
Viewed
Other (172)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (357)
Viewed
Amenities (11)
Viewed
Deluxe Room (40)
Viewed
Executive Club Room (49)
Viewed
Master Suite (55)
Viewed
One-Bedroom Suite (54)
Viewed
Pool (10)
Viewed
Presidential Suite (74)
Viewed
Dining (36)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (82)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (14)
Viewed
Bathroom (7)
Viewed
Dining (22)
Viewed
Pool/Beach Area (7)
Viewed
Business Centre/Function Rooms (3)
Viewed
View from Room (1)
Viewed
Family/Play Areas (1)
Viewed
Other (18)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Escazu
0.2 km away
Sheraton San Jose Hotel
2.8 km away
Wyndham Garden San Jose Escazu
1.0 km away
Courtyard San Jose Escazu
Show Prices
Show Prices
Show Prices
6.8 km away
Hotel Grano de Oro San Jose
1.5 km away
Residence Inn San Jose Escazu
5.0 km away
Costa Rica Marriott Hotel San Jose
Costa Rica Marriott Hotel San Jo...
#1 of 10 in San Antonio De Belen
1,715 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Nau Sushi Lounge
Nau Sushi Lounge
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Real InterContinental Costa Rica at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose's most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Pimento. The hotel's full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, steam baths or an array of other relaxing massage treatments. The hotel's updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler, with streaming speed Internet access, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvres. Real InterContinental Costa Rica at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $244 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotwire, Priceline, Agoda, Travelocity, Hotels.com, Orbitz, Expedia, Cancelon, getaroom.com, HotelQuickly, TripOnline SA and HRS so you can book your Real InterContinental Costa Rica at Multiplaza Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#3 Business Hotel in Escazu
#3 Green Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Costa Rica at Multiplaza Mall staff and other travellers.
20 questions
Ask a question
Zimmerman, Minnesota
Hartland, Wisconsin

See all questions (20)

Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay weekends and ask for the weekend rate, $139/night. a FRACTION of Expedia published prices!!!”
gregoryg803, 27 May 2017 | Read review
“5th floor quiet except for weekends when families here.”
Bassnbob13, 25 May 2017 | Read review
“The moderen wing has city views”
rjw1202, 19 May 2017 | Read review
“I was in room 469 which is at the end of the corridor with a window of the mountains.”
X9442KVmariad, 16 May 2017 | Read review
“Pool side room view is preferred.”
rsorbara56, 2 May 2017 | Read review
5 of 5
InterContinental
US$271* /night
View Deal
PricelineUS$271
Hotwire.comUS$271
TravelocityUS$271
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates