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    Best Western Irazu Hotel & Casino

    Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica
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    Lowest prices for your stay
    2017-10-01 2017-10-02
    US$119
    US$84
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    Traveller (205)
    Room & Suite (79)
    Pool & Beach (60)
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    Overview
    • Excellent27%
    • Very good46%
    • Average17%
    • Poor7%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Casino
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Barcelo San Jose
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    Apartotel La Sabana
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    Crowne Plaza Hotel Corobici
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    Rooms
    Oct 1Oct 2
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (726)
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    1 - 5 of 444 reviews

    Reviewed 1 week ago

    We "land" in this hotel because our United fly has 21 hours delay and this was for us quite disappointing experience... The hotel is good for one night stay but nothing else, but when you get room facing street you wouldn’t sleep... I don’t know...More

    Thank rsbts
    Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 1 week ago

    Dear rsbts, we really appreciate your comments about your stay at our hotel. We are truly sorry about the delay you had with your flight. Please accept our apologies that our hotel was not up to your expectations because nothing is as important as our...More

    Hotel's Favourite
    Reviewed 23 June 2017

    The rooms are fresh and very clean and spacey enough. But most of all I would like to thank the very helpful staff, everyone of them I met greeted me not only with a smile but sincerity, creating a very welcoming feeling. A special Bravo...More

    3  Thank David S
    Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 26 June 2017

    Dear David S, thank you so much for posting your wonderful comments about your stay with us. We are delighted to learn how much you liked staying at our hotel, finding our accommodations and services with everything you need and best of all, how welcome...More

    Reviewed 1 week ago

    Entire staff from the front desk to the housekeepers very friendly. Had a problem with my room safe- contacted the front desk and said they would take care of the problem.A short time later I received a call that they had someone outside my door...More

    Thank goingsomewhere
    Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 1 week ago

    Dear goingsomewhere, thank you so much for sharing your very nice comments. We always strive to provide our guests with the best accommodations and services in order to ensure that their stay is going to be completely comfortable and satisfying. Our excellent staff are always...More

    Reviewed 2 weeks ago

    We stayed here for a week for a taekwondo tournament. The hotel arranged our hassle free airport transportation which was nice. Although, they do cram as many people as they can into one van with everyone in seats. The hotel is a little outdated and...More

    Thank gurltraveler
    Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 2 weeks ago

    Dear gurltraveler, thank you so much for sharing your nice and very thorough comments regarding your stay with us. There is nothing more important for us here at the hotel than our guests' total comfort and satisfaction. We are constantly striving to provide our guests...More

    Reviewed 2 weeks ago via mobile

    Hotel was excellent and staff was very friendly and helpful. Denny's onsite was good and service good. Sangria Restaurant had good food. But they definitely lack in customer service skills and attention to the customers. Takes forever to get waited on, waitress staff (not all)...More

    1  Thank Jim M
    Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded 2 weeks ago

    Dear Jim M, thanks for posting your terrific review. We are elated that your stay with us was nothing less than excellent and that you found our so friendly and attentive and our location very convenient (we are 15 minutes away from the airport and...More

    Barcelo San Jose
    1,396 reviews
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    Additional Information about Best Western Irazu Hotel & Casino

    Address: Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica
    Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
    Price Range:US$79 - US$133 (Based on Average Rates for a Standard Room)
    Hotel Class: 3.5 star
    Number of rooms: 194
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$79 - US$133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Casino Hotel in San Jose
    • #3 Spa Hotel in San Jose
    • #7 Green Hotel in San Jose
    • #17 Family Hotel in San Jose
    • #24 Business Hotel in San Jose
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 194
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Travelocity, TripOnline SA, Cancelon, Hotwire and HotelQuickly so you can book your Best Western Irazu Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Costa Rica >
    • Province of San Jose >
    • San Jose Metro >
    • San Jose
    • Also Known As
    • Best Western Irazu Hotel San Jose ,
    • Best Western Hotel Irazu ,
    • Best Western San Jose ,
    • San Jose Best Western
    Add Photo Photos
    Traveller (205)
    Room & Suite (79)
    Pool & Beach (60)
    Dining (21)
    Hotel & Grounds (177)
    Bathroom (11)
    Family and Play Areas (6)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Jim M
    27 August 2017|
    AnswerShow all 5 answers
    Response from kittinna | Reviewed this property |
    Yes, it has something like a laundromat near the Spa
    1
    Vote
    Kathy V
    27 July 2017|
    AnswerShow all 7 answers
    Response from Anna H | Reviewed this property |
    A good transition hotel but not near anything walkable. There is a small grocery store around the corner & a few basic restaurants. You could def take a taxi or have the concierge arrange for daily adventures. To get the... More
    1
    Vote
    koolieman
    14 July 2017|
    AnswerShow all 4 answers
    Response from Janbajamar | Reviewed this property |
    Hi. My apologies. I do not know the answer. Possible they may charge an extra guest in your room. My suggestion is to try calling directly or emailing. Enjoy the trip.
    0
    Votes
    Room Tips
    "not facing the streets"
    Read review
    "L96 nice room with view on the swimming pool: l68 excellent wifi in the bedroom"
    Read review
    "Lobby Floor rooms prevent you from having to ride luggage up elevators"
    Read review
    "Fourth floor looking back towards the volcano"
    Read review
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