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Holiday Inn San Jose Downtown Aurola

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Traveller (406)
Room & Suite (613)
Dining (118)
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Overview
  • Excellent30%
  • Very good37%
  • Average22%
  • Poor7%
  • Terrible4%
Travellers talk about
“el mirador”(7 reviews)
“indoor pool”(15 reviews)
“costa rica”(74 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn San Jose Downtown Aurola
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn San Jose Downtown Aurola
Special Offer: Book Direct and Save
Hotel deals
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Reviews (920)
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Show reviews that mention
All reviewsel miradorindoor poolcosta ricabreakfast buffetgold museumfront desk staffvery nice hotellast nightwalk aroundfelt safepollofloorbellmanparquetoursteatropedestrian
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1 - 5 of 595 reviews
Reviewed 6 days ago

Amazing wifi speed.I happened to bring an ethernet cable for my laptop cuz I read online here that the rooms had ethernet ports. 80MB down and 60MB up on a wired connection. The rooms are clean and spacious. The restaurant on the 17th floor has...More

Thank tjw9176
Response from Katherine May M, Front Office Manager at Holiday Inn San Jose Downtown AurolaResponded 3 days ago

The reason why every day we work hard, is so that all our guests can experience the best of the stays in our Hotel, this is our main purpose and for which all our efforts are directed. When we receive comments like yours, we are...More

Hotel's Favourite
Reviewed February 20, 2018

The public areas and the room itself all had nice décor. The room itself was pretty large and well appointed. The breakfast buffet was busy with tour groups, but did offer eggs to order, including omelets, and bottled water to take away.More

1  Thank zoe17
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded February 21, 2018

Know that your stay with was a great experience is an inspiration which make us to improve and deliver to all our guest the best service possible . It is satisfying to know that all your preferences were heed and that our staff gave response...More

Reviewed 3 weeks ago via mobile

This was the last stop of my trip and this hotel is average to below average in comparison. The room smelt weird, small beds & room, pool had no towels, no free breakfast as all my oher hotels had, no transportation to the airport as...More

Thank Jordyn H
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 3 weeks ago

We appreciate the feedback regarding your stay at our hotel We apologize for any inconvenience you might faced, we will do whatever is in our hands to implement all the immediate corrective actions thank you and we hope you will consider returning to our property...More

Reviewed 3 weeks ago via mobile

Hotel need to refurnish especially its aged mattress and linens. There is no fridge in the room . An advantage is the location. In downtown next to shopping and food stalls. Porter service is good. Dinner at hotel sky restaurant is expensive and food average.More

Thank Limleeaik
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 3 weeks ago

Each comment we receive adds value to our work and the efforts we make to make the stay of our guests spectacular experience. For this reason we thank you for sending us your comments about our Hotel, these are taken into consideration for the implementation...More

Reviewed May 31, 2018 via mobile

The good: 1. Air conditioning! Switched here from a nearby hotel without it. This was the end of sweaty nights. 2. The beds! They are comfortable. The hotel I was at before had really uncomfortable beds. 3. The breakfast and the restaurant manager! The breakfast...More

1  Thank travelshoes140
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded June 7, 2018

Thank you very much for your review it is very important for our improvement know about you perception and opinions about our Service. We would like to apologize for any inconvenience you might experience during your stay in our Hotel; we took notes of all...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Casino and Gambling
Heated pool
Indoor pool
Details
Price range
US$77 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in San Jose
#18 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$77 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in San Jose
#18 Business Hotel in San Jose
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (406)
Room & Suite (613)
Dining (118)
Pool & Beach (56)
Amenities (25)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Farid G
October 18, 2017|
AnswerShow all 5 answers
Response from Katherine May M | Property representative |
Estimado señor Efectivamente tenemos opciones sin gluten en nuestro desayuno , nuestro oferta de desayuno es tipo buffet y tenemos una estación de huevos al gusto donde además de los quesos y los fiambres puede solicitar... More
1
Vote
cmst416
May 24, 2017|
AnswerShow all 4 answers
Response from MissLalinga4989 | Reviewed this property |
i think there is none
0
Votes
weilok
January 7, 2017|
AnswerShow all 9 answers
Response from pamelacr | Reviewed this property |
yes... very comfortable rooms
0
Votes
Room Tips
"your room key allows you to get off the elevator on your floor only."