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Barcelo San Jose

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1,155 Reviews from our TripAdvisor Community

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Showing 628: English reviews
London, United Kingdom
Reviewed 4 weeks ago

The hotel is not in a good location. It is not walking distance to any shops or restaurants. If you ask the hotel for a taxi they can only assist with hotel taxis which are about 3 times the price of local taxis. The free airport shuttle bus does not operate 24 hours a day and was not available at...

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Helpful?
Thank Sara246810
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mrs. Sara: Thank you for your recent stay at Barceló San José. Although we sincerely regret your disappointment with your stay , we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. For your future visits...

glasgow
Reviewed 5 weeks ago via mobile

Booked club premium rooms on the 6th Floor. Rooms were clean and spacious.Nice bar with complimentary snacks and drinks. Easy check in and out. Free Airport Shuttle bus available Roughly 15 mins to Airport. Not impressed with the food served in the bar and it's very noisy. Good for overnight stop at beginning or end of holiday.

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Helpful?
Thank scotbabe
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mr. Scott We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Barceló San José was an enjoyable one. We...

Miramar, Florida
Reviewed 5 weeks ago via mobile

Wow the people that work there are very nice and helpful but the installations are really in bad shape AND AGAIN AND DO NOT EAT THERE. The food is horrible and extremely expensive. I will say that around that area there are 100 of better hotels

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Helpful?
Thank fernandoache
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mr. Ache Firstly we thank you for making our Barceló San José your choice hotel for your visit to Costa Rica. Although we regret that we fell a little short of your expectations this time around. Kind Regards, Carlos Ruíz Director

Las Vegas, Nevada
Reviewed 14 January 2017

I stayed at Barceló San Jose for three nights. It is way off the beaten path but the building, lobby and room were in excellent shape. The check in was flawless and the front desk person helped me set up the Internet on my computer. The Internet is a little slow but adequate. The room is good. The bathroom was...

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Helpful?
Thank doctoranthony
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mr. Anthony, From all the Barceló San José Staff we would like to thank you for your recent visit. Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló San José, please rest assured that your comments have been taken onboard and revised by the entire Management team, however we...

Toronto, Canada
Reviewed 13 January 2017 via mobile

Recently stayed at this hotel with my family and loved it. We stayed on the 6 th floor which had premium services- a concierge desk open all day and a lounge with free beverages ( coffee, tea, wine, beer, juices ), breakfast, light lunch and light dinner options throughout the day. Such a treat especially with our kids who seem...

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1Thank Johanna M
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mrs. Johanna, Thank you for the great feedback of your recent holiday experience at our Barceló San José; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We want to welcome you back in your next...

Reviewed 5 January 2017

This hotel is wonderful. We got to drop our bags and spent the day lounging by the pool occasionally going for a swim or hanging out in the hammocks. The service is excellent. Our room is bigger than we would've expected and we're happy to be taking advantage of the gym, complimentary breakfast and ride to the airport. We got...

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Helpful?
1Thank Annette G
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mrs. Annette Thank you very much for leaving these wonderful comments on Tripadvisor. We are delighted that you enjoyed your stay among us. We hope see you soon. Best Regards, Carlos Ruíz Director

San Diego, California, United States
Reviewed 1 January 2017 via mobile

This Hotel never fails us. Expert staff and such a beautiful hotel. We upgraded to a suite this time. Balcony over the pool and outdoor dining. Peaceful view of San Jose during a afternoon rain. The suite was very impressive. Wifi,frig,computer, bath and 1/2. Comfy front room area. Linen and bed...we slept like babies. We stay the night before we...

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1Thank Pete B
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Mr. Pete B Greetings from Barceló San José thanks for you comment a Trip Advisors we are really happy to hear that you slept like a babies in our B rooms and you enjoy your up grade and the Suite. Hope to serve you again in you next visit to Costa Rica Our best for the 2017 from all...

Madison, Wisconsin
Reviewed 1 January 2017 via mobile

Stay here tonight as tomorrow we have early flight back home. The hotel is clean and look nice. We pay $75 via Expedia and it's very good price for the quality of the hotel The restaurant ( JAPANESE ) is way too expensive but of course they take advantage of short stays travelers

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Helpful?
Thank amitisraeli
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Guest, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló San Jose hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We hope you can visit us in the near future. Best Regards, Debersly Somoza...

Jersey City, New Jersey
Reviewed 1 January 2017 via mobile

We left on a cool NJ morning, ready to get some sun and fun. At the end of October.We landed on a Friday afternoon, ready to just relax. A friend who lives in San Jose, picked us up and took us to the Barcelo San Jose.We had let him choose our hotels and destinations. It was a beautiful hotel. We...

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Thank Allen C
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Mr. Allen, Thank you for the great feedback of your recent holiday experience at our Barceló San Jose; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Please keep us in mind in your next visit...

paris
Reviewed 21 December 2016 via mobile

90s at its best. Very 'green' hotel, not usual in San Jose. Wonderful pool. Very comfortable large room. Free bus to the airport. Very costarricense style team: friendly and courteous. Last but not least, good breakfast served since 5 AM. Very affordable prices on Their website.

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Helpful?
Thank alfieParis
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mr. Alfie Thank you for making our Barceló San José your choice hotel on this occasion and for your very kind recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Happy Holidays, Carlos Ruíz Director

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo San Jose

Address: Residencial El Robledal | La Uruca, San Jose 458-1150, Costa Rica (Formerly Barcelo San Jose Palacio)
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $103 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo San Jose 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Barcelo, BookIt.com, Travelocity and Hotels.com so you can book your Barcelo San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Hotel Style:
#2 Spa Hotel in San Jose
#2 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo San Jose staff and other travellers.
42 questions
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USA
over a year ago

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Questions? Get answers from Barcelo San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you want piece and quite..book a room away from elevators...”
 of 5 bubbles rfernandez2799, 19 Feb 2017 | Read review
“Upgrade to Premium Suite”
 of 5 bubbles FrannywestcoastB_C_, 15 Feb 2017 | Read review
“one bedroom suites on the end, overlooking the pool are great.”
 of 5 bubbles M3878AHdavidm, 14 Feb 2017 | Read review
“Premium is not worth the extra cost and the rooms are all noisy.”
 of 5 bubbles rbwalter2017, 12 Feb 2017 | Read review
“Check that road to airport isn't under construction!!!! 8 kms will take 50 minutes to drive unless you're on a bike!”
 of 5 bubbles LisaF0607, 3 Feb 2017 | Read review
5 of 5