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Barcelo San Jose

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1,188 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Sarasota, Florida
Reviewed 6 December 2014

This property is a top-notch facility in San Jose. It is clean, well-maintained, has a really nice outdoor pool and lounge area, and the food in the restaurants is excellent. The main drawback is the property is somewhat "isolated" and not within walking distance of restaurants or shops. However, it is a safe environment and the views of the soccer...

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Helpful?
2Thank AdMan_KU
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review

Dear Adman_Ku Thank you for sharing your experience on this web site. It’s a pleasure for us to know that you are satisfied with our installations and services. We are happy that the view from your room was spectacular. Thank you for highlight our quality food, the pool area and the restaurants service. We hope to service you in another...

Reviewed 29 November 2014

We stayed one night at this beautiful hotel. Especially if you upgrade your stay, on the 6th floor they have beautiful rooms with private services. Hotel is very modern and formal. Surroundings are beautiful too. They advised us not to walk outside the hotel as it may not be very safe if you are a tourist.

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1Thank Kinnigoli
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review

Dear Kinnigoli On behalf of Barcelo, thank you very much for your wrote your review in our trip advisors web page. We are always happy to receive guests in our hotel, to provide an amazing experience for everyone. Our biggest characteristic is offer comfortable and friendly accommodations. Your comments are highly valuable and will assist us in our continuous efforts...

Frankfurt, Germany
Reviewed 27 November 2014

We always return to Barcelo Palacio if we visit San Jose because there is no hotel in or next to the city with such a beautiful garden and a large pool. Most convincing was the exellent service we experienced during our stays: Yorleny Medrano prepares the best gallo pinto in town and satisfied our individual breakfast desires at all times....

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1Thank DosOjos
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review

Dear Guest, On behalf of Barcelo San jose Palacio want to thank you for sharing your positive experience with the rest of the TripAdvisor community. We are also glad that you visited Costa Rica, our amazing paradise. We are really happy to read words as nice as yours. To know that our staff and service have exceeded your expectations encourages...

Province of Barcelona, Spain
Reviewed 27 November 2014

I loved to stay in this hotel during my business trips is San Jose. It has a very beautiful garden with all those exotic centralameican plants and flowers, fantastic pool area, and good restaurants. The wooden hall for breakfast and lunch was so relaxing and calming and the bird's song during it like in vacations.... The service is very good...

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Thank Outi07
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review

Dear Outi07: Thank you very much for having chosen Barcelo chain for your stay. We appreciate the time you have taken to share your experience about your stay on Trip advisor. We are pleased that we were able to provide you a memorable stay and that you enjoyed everything here in our hotel, specially the food quality, gardens, beautiful environment...

Nashville, Tennessee
Reviewed 20 November 2014

Lots of lovely photos of spa services in elevators and around the building so I booked an appointment for a mani and pedi at the beauty salon, massage spa. After wandering around the lovely garden, I found that it is not located in the main building where indicated on their map. Instead, it is in the basement of the back...

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Thank TFS48
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay and for sharing your experience in trip advisor web site. We really understand your disappointment with our beauty & massage location and I ensure you that your comments have been shared with our Regional Director in order to take immediately corrective actions. It is...

New Jersey
Reviewed 7 November 2014

Stayed at The Barcelo for 2 nights with my family. We were on a tour and didn't have a car so unfortunately we had to take a cab to get to the mall, the shopping center, or wherever. The resort itself was very nice, they have a great garden & pool area and the rooms were nice. The windows in...

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Thank Guide4FamilyOf4
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review

Dear Guest, Thank you so much for sharing your wonderful comments about our Hotel facilities and service, we also we want to thank you for taking the time to share your great experience with the rest of the Tripadvisor community. We are really glad that you enjoyed so much your stay. Receiving this kind of feedback makes us all feel...

Den Helder, The Netherlands
Reviewed 4 November 2014

A good hotel with spacious and clean rooms, large beds & good mattresses.What I liked was that the windows could be opened so you could have fresh air, although this would also allow the traffic noise from the highway in front of the hotel entering your room. Even with the windows closed it is a bit noisy. Get a room...

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1Thank 4Dww
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review

Dear 4Dww: Thank you for taking the time to share your comments regarding your recent stay and for sharing your experience in trip advisor web site. It is a great opportunity to receive important feedback from our guests in order to take the necessary actions to improve all services. I hope that we can serve you again soon at the...

Ciudad Colon, Costa Rica
Reviewed 4 November 2014

This is one of the best hotels I have ever stayed at. Everything about it was Five Star. Held a world conference there. Added to it was one of the best tropical garden I have seen and I have been to 62 countries. The service was outstanding. The open restaurant that went with the room had more than 100 items....

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1Thank Franklin S
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review

Dear Guest: On behalf of the staff and management, I would like to thank you for visiting us at the Barceló San Jose Palacio and for sharing your experience in trip advisor web site. We are very pleased to know that we were able to provide you with a memorable stay and that you enjoyed everything here in our hotel...

Tobyhanna, Pennsylvania
Reviewed 2 November 2014

beautiful property with spacious, immaculate rooms (included: mini bar, safe, free coffee / tea); bathrooms equally clean with lovely large shower, wonderful hot water and lots of amenities... main restaurant's food is quite nice, but get there early for buffet as trays don't stay warm forever!! front desk quite accommodating, especially Andrey: totally charming!!! and piano music in lobby around...

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Thank AngelaAlaska
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review

Dear Guest: Greetings from Barceló San Jose Palacio, It is a big pleasure to read this opinion about our hotel, thank you for sharing this beautiful comments in the trip advisor web site. We are sharing your wonderful comments with our team member and we will be very please to welcome you again. Kind regards, Andrea Flores. Guest Service Hotel...

San Jose, Costa Rica
Reviewed 1 November 2014

Good international standard hotel, close to downtown San Jose, often fully booked, nice pool area & various restaurants within, also tennis courts. Good value food & drink catering to both local & international clientele, live music at weekends which fills the bar. All in all a good place to either stay or simply eat/drink out...

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Helpful?
Thank worldtraveller10538
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this review

Dear Guest, We are very honor and grateful to know that your last experience with us was very please and for sure we are going to share this wonderful comments with our team members. We like to thank you for taking the time to write your comments in the trip advisor web site. Thank you again for your wonderful comments...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo San Jose

Address: Residencial El Robledal | La Uruca, San Jose 458-1150, Costa Rica (Formerly Barcelo San Jose Palacio)
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $109 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo San Jose 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Hotel Style:
#2 Spa Hotel in San Jose
#2 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo San Jose staff and other travellers.
44 questions
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USA
over a year ago

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Questions? Get answers from Barcelo San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor rooms for better views”
 of 5 bubbles Miraclerose, 16 Mar 2017 | Read review
“you want piece and quite..book a room away from elevators...”
 of 5 bubbles rfernandez2799, 19 Feb 2017 | Read review
“Upgrade to Premium Suite”
 of 5 bubbles FrannywestcoastB_C_, 15 Feb 2017 | Read review
“one bedroom suites on the end, overlooking the pool are great.”
 of 5 bubbles M3878AHdavidm, 14 Feb 2017 | Read review
“Premium is not worth the extra cost and the rooms are all noisy.”
 of 5 bubbles rbwalter2017, 12 Feb 2017 | Read review
5 of 5