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Balmoral Hotel

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Central Avenue between 7th & 9th Street, San Jose 10110 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (238)
360
Panoramas (13)
Room & Suite (351)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 21-01-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Balmoral Hotel
Updated 21-01-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#25 of 87 hotels in San Jose
Location
Cleanliness
Service
Value
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Walking tours
Kids stay free
Airport transportation
Valet parking
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Kids' meals
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish
1,833Reviews38Q+A100Room tips
Traveller rating
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Popular mentions
Paul C wrote a review Dec. 2020
4 contributions2 helpful votes
This hotel is absolutely disgusting. The room had stains on the walls and the bedding and grime around the fittings. Not only is this unpleasant, but also a health hazard as the room had obviously not been cleaned for COVID, or in fact at all. Lights also did not work. The view from the window was directly into the next room. In addition, the hotel is not as advertised in that all the decor is old and worn in the common areas, and the entrance is through a car dealership/mechanic workshop with a padlocked steel gate. The hotel is in a dangerous part of town. After seeing the room, I went back to reception and asked for a refund, which they refused to give.
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Date of stay: December 2020
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Sleep Quality
2 Helpful votes
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Janet L wrote a review Apr. 2020
Saint Louis, Missouri611 contributions186 helpful votes
We were without a vehicle, so this was ideal for us. You can exit the hotel right onto the pedestrian mall. Turn right to visit the Museo de Oro (about two blocks, enter plaza, descent the stairs) or turn left for the Museo de Jade (about three blocks). Our room was fairly basic and the layout of the hotel is rather convoluted. The rooms had a safe. We had dinner in the restaurant twice and breakfast once. Important: IF YOU USE THE SECURITY LOCK, YOU NEED TO DISABLE IT BEFORE LEAVING YOUR ROOM--IF NOT YOUR KEY CARD WILL NOT WORK WHEN YOU RETURN. The staff are very good about helping with this, but best not to need to return to the lobby for assistance.
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Date of stay: March 2020
Rooms
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Service
2 Helpful votes
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Dwise100 wrote a review Mar. 2020
Hattiesburg, Mississippi725 contributions34 helpful votes
Located right in the middle of downtown, this is a great spot to explore San Jose. Our room had a full refrigerator and plenty of space. Breakfast was excellent and it is fun wandering around the cavernous halls.
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Date of stay: March 2020Trip type: Travelled as a couple
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Response from Alessandra G, Guest Relations Manager at Balmoral Hotel
Responded Mar. 24, 2020
Thank you for posting your review. We are glad you enjoyed your stay with us. We look forward to hosting you again when the covid-19 virus is under control and the world is back to normal. Please keep safe. Best regards, Alessandra
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rick w wrote a review Mar. 2020
Walnut, California4 contributions2 helpful votes
I have stayed here many times, and will be returning Their service from the front desk, guys in the parking lot and bell services to the housekeepers are very cordial, always helpful and genuinely concerned with any issues that may arise. Rooms are very nice and comfortable. If you are staying in central SJ I couldn't recommend a better place
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Review collected in partnership with this hotel
Date of stay: January 2020
1 Helpful vote
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Response from Alessandra G, Guest Relations Manager at Balmoral Hotel
Responded Mar. 24, 2020
Thank you so much for your kind review. We are glad you you enjoyed your experience and stay with us. We look forward to hosting you soon again. Best regards, Alessandra
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Jim R wrote a review Mar. 2020
Edmonton26 contributions8 helpful votes
The hotel is old but nicely updated; the rooms and facilities are all very nice probably 3.5 or 4 star. The problem was the food quality in any of the restaurants and the service in general of the staff. The food wasn't bad it just wasn't GOOD. the service may have been partly a language issue; but should it be?, when their major industry is tourism. They just didn't seem well trained or whatever. The location is right downtown; good in daytime but we were warned about nighttime. also an otherwise nice patio bar was constantly harrassed by beggars hawkers etc.with no attempt by hotel staff to control it even after requests.
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Date of stay: February 2020
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PRICE RANGE
US$66 - US$136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
balmoral hotel san jose
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
116
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Frequently Asked Questions about Balmoral Hotel
Which popular attractions are close to Balmoral Hotel?
Nearby attractions include Carpe Chepe (0.5 km), Teatro Nacional Costa Rica (0.2 km), and Galeria Namu (0.3 km).
What are some of the property amenities at Balmoral Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Balmoral Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Balmoral Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Balmoral Hotel?
Yes, free parking, a parking garage, and paid private parking nearby are available to guests.
What are some restaurants close to Balmoral Hotel?
Conveniently located restaurants include Cafe Rojo, Tenedor Argentino, and La Esquina de Buenos Aires.
Are there opportunities to exercise at Balmoral Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Balmoral Hotel have an airport shuttle?
Yes, Balmoral Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Balmoral Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of San Jose.
Does Balmoral Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Balmoral Hotel?
The staff speaks multiple languages, including English and Spanish.