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Balmoral Hotel

TripAdvisorUS$79*
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#10 of 84 Hotels in San Jose
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$137*
US$79*
Great Deal
US$82*
US$82*
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Balmoral Hotel
Balmoral Hotel
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1,212 Reviews from our TripAdvisor Community

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Showing 680: English reviews
New York City, New York
Reviewed 15 May 2016

I live about an hour away & have stayed here many times when I have late weekend meetings. The location, rooms and amenities are great so I usually enjoy my stay. Unfortunately I have experienced terrible customer service from the reception staff on multiple occasions, the last of which this weekend leads to me to believe I will take my...

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Helpful?
Thank Patrick S
Rockledge, Florida
Reviewed 10 May 2016 via mobile

We spent one night at Balmoral, left the next day for a week in Tortugeuro. It was fine, nothing wrong but wasn't too impressed. After Tortugeuro we spent 3 nights. Stayed on the 3rd floor, the room was larger, newer beds, fresher look and smell to it. Very comfortable. The breakfast in the morning was excellent. Set up as a...

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Helpful?
Thank angelndskys12
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Delighted to learn we exceeded your expectations and that your trip was a lovely one. It was a pleasure serving you and we hope to see you soon again. Thank you for the trust. Best regards

Edmonton, Canada
Reviewed 4 May 2016

Great location. Friendly staff. Parking. Would recommend. One of the best in the downtown area. Safe. Full amenities Restaurant on site with Buffet breakfast. Have stayed there twice. Close to shopping areas

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1Thank 282markf
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for the trust deposited on us. We very much appreciate your comments and are delighted to hear you had such a great experience both in the hotel and restaurant. Great that you took advantage of our privilege position for your shopping needs! Hope to host you soon again. Best regards

Jacksonville, Illinois
Reviewed 4 May 2016

Our initial impression of the hotel was good and parking options there were nice. But the A/C in our room squeaked the whole time and never got any cooler than 73°. In the morning before leaving for the airport I went to take a shower and the water never even got lukewarm. I guess that's one way to cool off...

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Thank bwittmann12
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

I am so sorry you had this unfortunate experience. Would you be so kind as to write me an email letting me know which room you atayed in so we can fix the a/c and the problem with the water. I assure you it is something quite rare and it mortifies us that you had such luck. My email is...

Evansville, Indiana
Reviewed 30 April 2016

Clean, safe and right downtown. Enjoyed the restaurant, bar and service. Parking was off street and guarded, so even the car was safe. Rooms are a bit small and they could use coffee makers in the rooms. But breakfast made up for the inconvenience. Overall it was a good experience.

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Thank dcw4
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Very much appreciate your review here in Trip Advisor. We are glad you had a pleasant stay with us and that you were able to enjoy the many services our hotel offers. We surely hope to see you soon again. Best regards

Jacksonville
Reviewed 30 April 2016

Ice machine needs to be on each floor. Room service was great. Staff was very helpful. Breakfast was good. Needs American cheese for breakfast. Restaurant staff was good. Especially lavida. Arrange airport transportation was great. One time.

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Thank 124travelnerd
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

We do have a great location and our staff is a-class number one. Thank you for your review. We will take note of your input, which is always of great value to us. We look forward to hosting you again soon. Best regards

Reviewed 29 April 2016 via mobile

We stayed in this hotel when we arrived and the day before we left costa rica. The hotel is located in the center of San jose with all highlight within a 15 minute walk radius (theater, musea, parques). It allowed us to quickly view san jose on our last noon. The rooms are great and have everything you look for,...

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Helpful?
Thank Christiaan R
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you very much for the trust you place on us, your recommendation is worth a lot to us. We are so very happy to know you took advantage of our privilege location and all of the services we offer. We look forward to hosting you again in the near future. Kind regards

Hot Springs, Arkansas
Reviewed 26 April 2016

I stayed at the Balmoral for 7 nights. The negatives: the "windows" in my room looked out on an airshaft which transmitted noise until about 11 p.m. and again starting at about 5 a.m. Cooking smells also filtered up into my room. The adjoining room also transmitted every sound its occupants made, day and night. The bed was very hard,...

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Thank 874kathryng
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Dear guest, Thank you for writing a review. We are taking the measure to sound proof all the rooms we have so far sound proofed the ones facing the exterior. We appreciate your insights and we will make sure to make all the improvements you suggest so that your next saty with us will exceed your expectations. We are glad...

Elkton, Florida
Reviewed 21 April 2016

Enjoyed staying at your hotel, service was good, staff was very helpful & friendly. Buffet breakfast was very good, Welcome dinner for our travel group the first night was delicious. Person who cleaned our room did a good job. Location of hotel was near restaurants & shops, very convenient..

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Thank hingeleg
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Delighted to know you enjoyed your stay with us. Also very important to hear that your welcome dinner was delicious, that you took advantaged of our great location and that all of our services exceeded your expectations. Thank you very much for your review. We look forward to hosting you soon. Best Regards

The Villages, Florida
Reviewed 19 April 2016

We were there with a group and went out on tours everyday. Downtown San Jose is dirty. The hotel staff was very accommodating. Served a very good breakfast. Hotel was clean. Beds were terrible, very, very, very hard.

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Thank T9653JWkarenf
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting a review. We are glad you were pleased with our staff, with the generous and good breakfast and of course the impeccable cleanliness of the rooms. We will take note of your inputs to better our services. Kind regards

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $108 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline, Expedia, Hotwire, Travelocity, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Balmoral Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Balmoral Hotel San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Balmoral Hotel staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the street side are noisy during the day. The front of the hotel faces a pedestrian street”
justrunningaround, 5 May 2017 | Read review
“If you are a fan of Kleenex you may want to bring some on your trip as it is not the norm in Costa Rica.”
gregorys655, 27 Apr 2017 | Read review
“Choose a high floor, $20 one way airport transfer.”
PyxienTX, 26 Apr 2017 | Read review
“Nice room but no view. My room was faced very close to another room window. ”
lkbonheyo, 26 Apr 2017 | Read review
“Room was amazing”
lamontb535, 26 Apr 2017 | Read review
5 of 5
TripAdvisor
US$79* /night
View Deal
Booking.comUS$82
PricelineUS$82
AMOMAUS$137
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*Disclaimer
Prices are for 1 room, 2 adults
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