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Balmoral Hotel

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#12 of 85 Hotels in San Jose
Certificate of Excellence
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1 room 2 adults 0 children
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Balmoral Hotel
Balmoral Hotel
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1,130 Reviews from our TripAdvisor Community

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Showing 637: English reviews
Prague, Czech Republic
Reviewed 25 January 2016

I sayed on one night at the hotel and to tell the truth I was on the party until the dawn. So I didn't sleep at all. Anyway I can recommend this hotel to you. If you book through booking.com, it is difficult to see where is the citycentre in San Jose. This hotel is really centrally located with all...

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Helpful?
Thank Jaroslav E
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Very much appreciate you posting such detailed review. It is extremely helpful for us to get your perspective. We hope to see you back soon! Take good care!

Fairfield, Connecticut
Reviewed 24 January 2016

The reception desk was very helpful. And we needed their help our room key was a real problem which took a day to correct. The room was reasonable size. The decor was rather plain. If you are driving here (we took a cab) I think it will be quite difficult figuring out where to pull your car in. The pedestrian...

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Helpful?
Thank Stephen P
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you for your constructive criticism. We are taking measures in the kitchen to correct the issues you encountered. Unfortunately, your visit coincided with a time when we were having difficulties in the kitchen staff. This in no way excuses the inconveniences you experienced. We are so very sorry. We hope you will give us a second chance to make...

Orange, Connecticut
Reviewed 24 January 2016

The staff was very kind and helpful. Our room was very neat and clean. The food in the restaurant was delicious. We ate both supper and breakfast in the restaurant. The breakfast was the best I have ever had in a hotel. A great selection of hot and cold breakfast items with eggs made to order. I would definitely stay...

Review collected in partnership with this hotel
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Helpful?
Thank Lynn112152
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Very grateful for your wonderful review and looking forward to hosting you again!! Take good care

Nashville
Reviewed 24 January 2016

Food is currently no better, no worse, than three or four years ago...quite similar menu offerings. Charges for dining at the hotel's restaurant very confusing. Even the staff could not explain the presence of what appeared to be ten-percent CR taxes, and an added 13% tax for an unknown taxing authority. The staff member assisting me explained that there was...

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Helpful?
Thank Roy H
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Dear Client, thank you for your review due to the confusion that arose from the staff member that assisted you we modified the billing so as to leave no room for confusion. Costarrican law requires 13 % taxes over sales and a 10% tip or gratuity which is by law mandatory and given to the staff member who serves the...

Switzerland
Reviewed 24 January 2016

First, the good part: the lady on reception was brilliant. She could not do enough to make sure that our questions and requests were met wit a response or action as soon as possible (the safe didn't work in our room - it took her about 30 minutes to organise anew one). After this, however, the report on this hotel...

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Helpful?
Thank Gmacg63
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you very much for your valuable feedback having read your comments we extended breakfast hours till 10 am . mon-friday and until 11 am on weekends and I can assure you that there is more than plenty of food for all our guests. Regarding noise we want to let you know that we have finished sound proofing all our...

Deposit, New York
Reviewed 23 January 2016

Downtown hotel,,very busy, much traffic, clean room but hard to get to with one way streets and traffic. Convenient to the theater but other than the theater, I see no other reason to return to San Jose. It is not convenient to the air port but the breakfast was excellent.

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Helpful?
Thank Gerald K
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you for posting a review. Best regards

St Augustine, Florida
Reviewed 22 January 2016

For many years I stayed at Hotel Presidente across the street from the Balmoral. In the past several years the Presidente has made changes that I don't like. So I spent a night at the Balmoral to give it a try. It is nice, decent sized rooms a bit pricey in my opinion but its location location location. Many years...

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Helpful?
Thank machspeed
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you for posting your review. We appreciate your feedback. Best regards

Montreal, Quebec
Reviewed 17 January 2016

Friendly employees, and nice service; great breakfast buffet, with lot of fruits and choices of healthy food . The Hotel is well posted in the city and strategic for departures and visits: one block from all the bus stops for Irazu Volcano, and from Procolumbian gold Museum.

Review collected in partnership with this hotel
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Helpful?
Thank ikaliaguine
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Thank you for posting a review. It was a pleasure to host you.We look forward to seeing you soon. Best regards

Houston, Texas
Reviewed 16 January 2016

Wonderful stay, great service everyone is amazingly friendly and helpful. The hotel has comfortable, spacious rooms. Delicious breakfast included and the convenience of being downtown close to lots to see!

Review collected in partnership with this hotel
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Helpful?
Thank Jennifer G
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Grateful for this lovely review. We hope to have the honor to host you again soon. Best of luck!

Saint Paul
Reviewed 15 January 2016

Located on the bustling central street, the Balmoral Hotel is a gem of comfort in a city flooded with people, shops, and streets. Our first impressions of the city at night (not the hotel) felt frightening with closed shops, gates and barbed wire; but the hotel offered an oasis of charm-- from its courteous staff to its delicious breakfast. The...

Review collected in partnership with this hotel
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Helpful?
Thank 494jacob
Alessandra G, Director de Relaciones con Clientes at Balmoral Hotel, responded to this review

Grateful for this generous review. We hope you will give us the opportunity to host you again soon. Best regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $120 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Balmoral Hotel San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Balmoral Hotel staff and other travellers.
22 questions
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Questions? Get answers from Balmoral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inner atrium facing rooms were well priced. nothing scenic but that was okay by me.”
 of 5 bubbles 245anneo, 19 Feb 2017 | Read review
“ask for a room where there is no work being done”
 of 5 bubbles almo52, 12 Feb 2017 | Read review
“Our room's window faced into a shaft. Small twin beds in a supposedly standard double room. In attentive front desk. ”
 of 5 bubbles lindagG378VO, 8 Feb 2017 | Read review
“323 is a very quiet room.”
 of 5 bubbles I2961CWcharless, 3 Feb 2017 | Read review
“If you disregard my warning make sure you check the bed before laying down. ”
 of 5 bubbles jennifert355, 1 Feb 2017 | Read review
5 of 5