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    Cocoon Hotel

    Calle Central, Avenida 9, San Jose 10110, Costa Rica
    Hotel website
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$45
    US$34
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    US$45
    US$34
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    US$35
    Traveller (123)
    Room & Suite (71)
    Dining (25)
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    Overview
    • Excellent46%
    • Very good23%
    • Average19%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “front desk” (31 reviews)
    “costa rica” (35 reviews)
    “stars hotel” (4 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Family Rooms
    Bar/Lounge
    Concierge
    Wheelchair Access
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Hotel El Maragato
    112 reviews
    #41 of 77 hotels in San Jose
     
    Hostel Casa Colon
    288 reviews
    #27 of 77 hotels in San Jose
     
    Kekoldi Hotel
    154 reviews
    #37 of 77 hotels in San Jose
     
    Hotel Santo Tomas
    943 reviews
    #7 of 77 hotels in San Jose
     
    Rooms
    Jul 30Jul 31
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (489)
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    There are newer reviews for Cocoon Hotel
    See the most recent reviews

    31 - 35 of 209 reviews

    Reviewed 28 June 2016

    if you stay long term you get half price so that is nice. Pros The staff was very helpful at the front desk and restaurant, they booked tours and shuttles for me and were very friendly. The breakfast was good, eggs, toast, fruit. plantains and...More

    Thank MichaelDembenski
    Response from CocoonHotelCR, Gerente at Cocoon HotelResponded 29 June 2016

    Dear Michael, We hope that next time you will stay in our hotel for a long term as you mentioned in your review title. Thank you very much for taking your personal time to share your opinion about Cocoon hotel on TripAdvisor. Dear Michael, we...More

    Reviewed 19 June 2016 via mobile

    The best service ... I want to thank the staff for their attention & service. I like the hotel's location in San Jose downtown. A confortable place to travel and meet so many things around the city. I was enjoyed the time traveling into Costa...More

    Thank Jeremy V
    Response from CocoonHotelCR, Gerente at Cocoon HotelResponded 22 June 2016

    Dear Jeremy, Thank you very much for taking your personal time sharing your opinion on TripAdvisor. All the staff of Cocoon remember you and send you regards. Thank you so much for this positive review.

    Reviewed 13 June 2016

    So much of this hotel is great! Excellent location, right downtown San Jose and seconds away from everything! Nice and spacious rooms! The staff was amazing. They remember our names and treat us like family! We would stay there again.More

    Review collected in partnership with this hotel
    Thank KathWim
    Response from CocoonHotelCR, Director General at Cocoon HotelResponded 14 June 2016

    Dear Kath, Thank you very much for taking your personal time to write such a positive review about Cocoon Hotel.That will help for sure people to use the location of Cocoon as it is close to everything in the heart of San Jose and also...More

    Reviewed 11 June 2016 via mobile

    The hotel DOUBLE CHARGED me for the two night stay and are STILL REFUSING to issue a refund. They FRAUDULENTLY took money from my card before I even got to the hotel without me knowing and charged me when I checked in. I was told...More

    Thank Ashbashcashmash
    Response from CocoonHotelCR, Gerente at Cocoon HotelResponded 22 June 2016

    Dear Ashbashcashmash, We are sorry for all the trouble you had,we understand very well how things went wrong and bad for you. It seems strange for us about the refund as normaly we never had a problem to refund our customers in case of mistakes...More

    Reviewed 9 June 2016

    Fantastic location and hotel, the staff was very professional. They helped us planning things to do, like visiting the Gold Museum, or maybe it was the Jade Museum, walking distance from the hotel! Breakfast was delightful! We would absolutely stay here again.

    Review collected in partnership with this hotel
    Thank MartineMystere
    Response from CocoonHotelCR, Gerente at Cocoon HotelResponded 22 June 2016

    Dear Martin, Thank you very much for this nice and positive review, we are glad that you were satisfied in our Hotel Cocoon and that you were happy with our staff. We hope to see you again. Thank you.

    Hotel El Maragato
    112 reviews
    #41 of 77 hotels in San Jose
     
    Hostel Casa Colon
    288 reviews
    #27 of 77 hotels in San Jose
     
    Kekoldi Hotel
    154 reviews
    #37 of 77 hotels in San Jose
     
    Hotel Santo Tomas
    943 reviews
    #7 of 77 hotels in San Jose
     
    About
    Amenities
    • Top amenities
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Room amenities
    • Air Conditioning
    • Things to do
    • Bar/Lounge
    Details
    • Price range
    • US$33 - US$71 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 Business Hotel in San Jose
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 44
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, TripOnline SA, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Cocoon Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Costa Rica >
    • Province of San Jose >
    • San Jose Metro >
    • San Jose
    Add Photo Photos
    Traveller (123)
    Room & Suite (71)
    Dining (25)
    Hotel & Grounds (143)
    Bathroom (16)
    Family and Play Areas (4)
    Nearby
    Hotel Santo Tomas
    943 reviews
    .34 km away
     
    Kekoldi Hotel
    154 reviews
    .43 km away
     
    Hotel Inca Real
    128 reviews
    .25 km away
     
    Hotel Dunn Inn
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    .37 km away
     
    Nearby Restaurants
    Cafe Rojo
    97 reviews
    .27 km away
    Cafe La Mancha
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    .40 km away
    Alma De Amon
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    .37 km away
    Il Gattopardo
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    .09 km away
    Nearby Attractions
    Precolumbian Gold Museum
    1,807 reviews
    .61 km away
    Museo de los Ninos
    371 reviews
    .33 km away
    Central Market (Mercado Central)
    413 reviews
    .56 km away
    Galeria Namu
    150 reviews
    .42 km away
    Ask a question
    Questions & Answers
    728glennm
    15 April 2017|
    Answer
    Response from cocoonhotel2017 |
    Dear Mr Willemstad: Thanks for your enquiry. Our hotel is centrally located which make it the perfect location for shopping, dining and the enjoyment of the art, as we are very close to the National Theater. We do not have... More
    0
    Votes
    bajanking1
    25 January 2017|
    Answer
    Response from Katherine R D |
    You would need to ask the establishment.
    1
    Vote
    Jessiraeyoga
    9 January 2017|
    Answer
    Response from CocoonHotelCR | Property representative |
    Hello, It is about 20 or 25 minutes, sometimes only 15 min, all depend of the traffic. Actually it a quick access.
    0
    Votes
    Google Translation
    Room Tips
    "second and third floors"
    Read review
    "If money is not an issue, try to get private bathrooms."
    Read review
    "Choose one with AC, Most of the room just have a Fan."
    Read review
    "No particular room to suggest"
    Read review
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