Good location. Large and comfortable rooms and bathrooms. Nice staff. Unfortunately Wi-Fi didn’t work at all. A/C also didn’t work in both rooms. Lot’s of noise and no effect. You can find better place to stay in San Jose
Great staff! Great breakfast! Great facilities! Great experience! This was a great stay overall. You can book this hotel with confidence and know that you're going to have a great stay. It is also well situated.
Good hotel with good location in central San Jose. We only stayed one night but can recommend it. Nice rooms, spacious, good size bathroom. Room service available and breakfast included. Breakfast not great but sufficient and plentiful. Reception was very helpful.
Pleasant hotel ticks the boxes for a stop over. Helpful staff. Friendly staff in the RBG restaurant. Food is good limited menu but good. Hotel has a swimming pool. The rooms are spacious and the bed is very comfortable. If driving be aware of heavy traffic driving is quite challenging in San Jose but compares with London. I would recommend the Park Inn as not on a busy part of the city.
Nice hotel in a fair location in a city that is struggling to find its identity and dealing with significant homeless issue. Desk staff were stiff and not very accommodating. Restaurant staff and food were quite good. Pool is in an area that attaches to a party room so private events conflict with use of the pool, especially at night.
We used the hotel after flying out from the UK as our first stop for a holiday in Costa Rica. The hotel was fairly good regarding cleanliness but generally the staff could have been friendlier and some could have been much friendlier. The food was definitely below what we expected from a hotel of that standard
Great location, great staff, great breakfast, nice & clean, felt welcome; especially Byron was very helpful, bartenders and breakfast staff as well. Nice room layout, great cleaning staff, Good spread at breakfast 5 stars all over, except pool was cold, hot tub was room temperature...
Made prior reservations from hotel for transport, $35 was supposed to added to Mt hotel room, when I arrived driver wanted cash payment from me. Front desk acted as if they didn't agree when I have the message history, which I will be posting here. Tip: bring cash, in which I always do, Ive traveled to 108 countries in my lifetime, always prepare for the foolery. Second issue with Park Inn, I always arrive a day early when traveling in a group or travel agency, so the early arrival first night was paid by me. I asked prior could I stay in the same room for the next night (prepaid by travel agency), hotel agreed. I booked supposedly booked a premium first night, but second night was a standard room booked by agency, not surprised at all. Front desk let me know it would be a $21 upcharge to stay in premium room. In our prior conversations they never mentioned this upgrade price. Clearly lacking communication skills and NO customer service. Front desk guy was very argumentative and lacked professionalism. I kindly asked for a manager, he never came out to acknowledge situation at all. Tip: In life your first impressions may be your last. Act accordingly at all times in life or your business dealings. Gate 1 travel company used this company for hotel rooms, they have been notified of the incident, they chose not to do anything about it. Stated to me that I needed to take care of it with the hotel. Hotel location approx 20min drive from airport due to traffic. Park Inn Hotel was very clean, modern, rooms nice size with mini bar, beautiful outdoor pool and relaxation area, they do have a gym. I had a beautiful view of mountains, pool and city. Big thanks to your housekeeping staff! I will tip them accordingly. Location is walking distance to museums and downtown shopping and food. No cab needed unless your unable to walk approx 30min. Ask front desk for a map. I shopped along the way, visted a museum, theater and two different markets for souvenirs and of course delicious coffee. I had a wonderful experience at the National Theater tour and cafe. The coffee an carrot cake was amazing! Dinner-Bar service Chicken, veggies and Spanish rice cooked well and seasoned good. Chicken sandwich and potatoe wedges very tasty and cooked well also. Bar service was good and timely. Prices for San Jose where expensive for South America, maybe because it's the capital. Be mindful that your in a touristy location, locals will try to get more money from you if possible. On all your food bills you will see a service charge, you Don't have tip extra unless you desire. Our waiter tried to tell us differently. Breakfast Great spread of fruits, veggies, rice, hot & cold selections, excellent hot coffee ☕️ Travel Tip: Airport money exchange banks will try to get you to exchange more money than asked, they all make commissions. Be mindful of the traps you will encounter, do research before traveling, it will save you lots of headaches along the way. Conclusion: I will never stay here again nor refer your hotel to anyone. I do own a business and a very large travel forum that I share all my travel deets to. Gate 1 travel company used this company for hotel rooms, they have been notified of the incident, they chose not to do anything about it. Stated to me that I needed to take care of it with the hotel.…
We informed the hotel of our late arrival and they were so accommodating- they let us check in post-midnight and even arranged a small snack for us in the bedroom. The bedroom had the best view of the city. The breakfast provided by the hotel was great- especially the gallo pinto. Would highly recommend staying here- such great value for money.
The front desk attendant was very kind and helpful. The room was clean and spacious. We were very impressed by the hot breakfast in the morning. You could tell a lot of care was taken in preparing the food and keeping everyone safe. The supervisor at breakfast is was friendly and helpful as were the waitresses. This place offered a lot for the price. I would definitely stay here again!