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Taormina Hotel and Casino

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#17 of 85 Hotels in San Jose
Certificate of Excellence
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1 room 2 adults 0 children
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Taormina Hotel and Casino
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341 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Sacramento, California
Reviewed 19 September 2016

I was booked into a room with a bathroom sink that had the water turned off. I reached under the sink to turn the water back on and the water drained on to the floor. This is the first hotel that I've ever stayed in that had no phones. I had to go to the desk to tell them the...

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Helpful?
Thank darnmack
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

We are sorry to hear about your experience. As you know you were staying in one of the rooms on the 3rd floor that has not been renovated yet. The renovation project is still underway on the 3rd floor and therefore at the time you stayed in your room we heavily discounted the price due to the fact that construction...

Asheville, North Carolina
Reviewed 19 September 2016

I have stayed at the Mona Lisa / Taormina the last several trips to San Jose and each stay has been good. The hotel is going thru some extensive renovations and the portion that is completed is very nice. The restaurant, casino, and bar are well appointed and comfortable. The rooms are clean and comfortable with a very pleasant staff....

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Helpful?
Thank Hamp R
hotel T, Guest Relations Manager at Taormina Hotel and Casino, responded to this review

Thank you for choosing to stay at the Taormina Hotel and Casino and we are happy to know that you enjoyed the property and the guests services that we provide. We look forward to seeing you again on your next visit.

Reviewed 18 September 2016 via mobile

The hotel is going through renovations. The casino looks good as does the lobby and restaurant/bar area, but the air conditioner wasn't operational. They provided fans but not for all rooms and there wasn't a refrigerator in my room as it said in my confirmation. I took into account that they are renovating so I'm not gonna give a bad...

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Helpful?
Thank Kurt G
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

Thank you for choosing to stay at the Taormina Hotel and Casino. In order to provide a top level hotel to our guests, the property is still undergoing the next phase of renovations on the floor you were staying on. The remodeling is scheduled to be completed shortly in the future and we look forward to your return so you...

Saratoga Springs, New York
Reviewed 16 September 2016

Everything you need is in this hotel. A fine restaurant that serves an excellent breakfast (free to guests), lunch, and dinner at reasonable prices. A sports book that compliments numerous large TV's in the bar area; a first rate casino that has all the games and slots you would find in Vegas; a bar manned by friendly bi-lingual bartenders that...

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Helpful?
Thank tbw9143
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

Thank you for choosing to stay at the Taormina Hotel and Casino and we pleased that you enjoyed our amenities and the services we were able to provide. We look forward to seeing you again on your next visit.

Raleigh, North Carolina
Reviewed 6 September 2016

Enjoyed my stay at the hotel ! Guy Grand was a wonderful assistance. We appreciate the kind gestures of information ,direction and the usage of ameneties. The place was great and we will recommend it to others ! Chris J.

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Thank impactmedia
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

Thank you for choosing to stay at the Taormina Hotel and Casino and we are glad you enjoyed your time here. We look forward to seeing you again on your next visit.

Novato, California
Reviewed 4 September 2016

Well, I spent the night there last night and it was perfectly dreadful. The rooms I saw six months ago were occupied and they put us into a perfectly unacceptable room. Ceiling tiles falling out, sizeable holes in the hallways walls and old furniture littering the hallways, but that was not the worst part. How in the world are you...

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Helpful?
1Thank TheBlum
hotel T, Guest Relations Manager at Taormina Hotel and Casino, responded to this review

We are sorry to hear about your experience. As you know the property is still undergoing renovations on some of the floors. Due to this, we have significantly lowered the prices on those certain floors until the renovations are complete. Most of our guests choose to pay a little bit more money and stay on one of our completely brand...

Guangzhou
Reviewed 28 August 2016

First if you want your leisure or in San Jose for business the Taormine staff will welcome. The rooms are very clean and the facilitates are being upgraded to accommodate your needs. While on my stay Guy help provide me with office space so I could complete my upload on a secure line. Valeria at the front desk and Julio...

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Helpful?
Thank SirDustin
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

We would like to thank you for choosing to stay at the Taormina Hotel and Casino and we are pleased that you enjoyed our property and the hospitality you received. We look forward to seeing you again in the future.

Wichita, Kansas
Reviewed 24 August 2016

I love going to San Jose for my vacations because of the wide range of things that you can do and the awesome variety of foods that is available. Lets just say I live to eat :) One of my favorite things to do in the whole wide world is finding a great deal! The best deal in San Jose...

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1Thank WINNGO
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

Thank you for choosing to stay at the Taormina Hotel and Casino and we are happy that you enjoyed your trip here and the service you received. We look forward to seeing you again on your next visit.

FT MYERS
Reviewed 24 August 2016 via mobile

I had a great pleasure staying again at this hotel. All of the hotel employees are very friendly and helpful. Guy Grand who manages guest services is one of the main reasons I stay at hotel. He goes out of his way to make sure every guest really enjoys there stay and he is very knowledgable. The Hotel is very...

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Helpful?
1Thank DONALD P
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

Thank you for staying at the Taormina Hotel and Casino and we are glad you enjoyed your stay with us. We are happy you enjoyed your room and the rest of the facilities we offer and we look forward to you staying with us again.

Reviewed 24 August 2016 via mobile

Stayed here in mid August on a trip. I enjoyed the hotel so much I ended up cancelling the reservation I had to the Radison. Service is excellent, rooms are spacious and clean. I would recommend anyone staying in San Jose give this place a shot you can't find a better bang for your buck.

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1Thank Rams T
hotel T, Public Relations Manager at Taormina Hotel and Casino, responded to this review

Thank you for staying at the Taormina Hotel and Casino and we are glad you enjoyed the service and rooms that we have to offer. We look forward to you staying with us again on your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Taormina Hotel and Casino is strategically located in the historic neighborhood of Barrio Amon in San Jose, Costa Rica near the Financial Center of the Capital. It is close to cultural attractions, entertainment, and only 25 minutes away from the Juan Santamaria International Airport. The property features 90 magnificent rooms, distributed in a four story building. We're a very inviting hotel with a distinguished Costa Rican style and a friendly bi-lingual staff. ... more   less 

Additional Information about Taormina Hotel and Casino

Address: Avenida 11 Calle 3 Bis | Barrio Amon, San Jose 10103, Costa Rica (Formerly Hotel Mona Lisa)
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $113 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Taormina Hotel and Casino 3.5*
Number of rooms: 87
Reservation Options:
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Hotel Style:
#3 Casino Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Taormina Hotel and Casino staff and other travellers.
12 questions
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Questions? Get answers from Taormina Hotel and Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are quieter away from steet”
 of 5 bubbles L4718WOwilliamm, 13 Feb 2017 | Read review
“Make sure the air conditioning is working before you check in your room.”
 of 5 bubbles glarreur37, 10 Feb 2017 | Read review
“I prefer the 4th floor rooms.”
 of 5 bubbles ODA564, 19 Jan 2017 | Read review
“my room ( 401) overlooked the street which can be loud, but not too bad.”
 of 5 bubbles smijona, 17 Dec 2016 | Read review
“4 th floor quiet”
 of 5 bubbles DavidSaylor, 8 Dec 2016 | Read review
5 of 5