We are committed to creating a unique concept, away from the big chain schemes, preserving the style and family hospitality! Everything is in the details! Our daily goal is to offer every guest a unique and different service that contains elements of our Costa Rican culture while learning more about our traditions and customs! We are the best option for family travel, business or pleasure. Considering the needs of our guests the authentic Hotel, offers pool areas, restaurant and parking. Authentic Hotel is a destination city, with a family atmosphere that highlights the charisma of Costa Rica
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
Location
Avenida 5 Sabana Este, San Jose 10108 Costa Rica
Auténtico Hotel
478 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Stayed at Hotel Autentico on both sides of our trip. When we arrived it was an easy Taxie drive from the airport and then at the end of our trip we stayed there before returning to the airport. The rooms are clean and roomy. The staff was always in masks and there are hand sanitizing stations everywhere. The staff was fantastic, always making sure we had everything we needed. There is a dining room in the hotel that overlooks the pool with tables out by the pool. The food is good and the staff again was very pleasant. Would recommend for anyone that is coming in and out of San Jose.
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Date of stay: January 2021
Service
Sleep Quality
Room Tip:Ask for a room with a view, they have some beautiful areas with a view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Melissa Chaves, Administración de ingresos at Auténtico Hotel
Responded Jan 18, 2021
Thanks for your awesome review, ho happy you had a great time with us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for two separate nights during our transit in and out of SJO. Rooms are basic at best (and that’s being generous). Both the rooms that we stayed in were dark, dingy and smelt of dampness. The bathroom fixtures were broken and very worn out. For a three start hotel (debatable) I would expect them to have sealed water bottles in the room and a mini fridge. Since we checked out of the hotel quite early on both occasions, we didn’t have our breakfast so can’t comment on their food.
If you really don’t mind staying out for a couple of hours until your next departure, this might work for you. Definitely don’t recommend this for more than a night
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here with a friend for 2 nights at the beginning of a tour and then for 1 night at the end of the tour before flying back to the US. Our room was clean, beds were comfortable and everything we needed was provided. I appreciated that there was a coffee maker in the room for late night tea or very early morning coffee. There are also water-filling stations at several spots in the hotel. Location: The hotel is about 25 min to the airport (less during very early morning). It is walkable (~15 min) to downtown San Jose where you can find Mercado Central. There is also a supermarket about 2 blocks from the hotel. However, don't expect great views around you. The hotel seems like a good starting point if you want to explore San Jose. Breakfast: Our room rate did not include the free breakfast and we paid about 12 US$. There was a good selection of dishes including scrambled eggs, gallo pinto (rice and beans), sausages and fresh fruit. The check in and check out processes were simple and efficient. I recommend this hotel.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:The supermarket near the hotel has a good stock of fruits, toiletries, insect spray, etc so you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Upon arriving early I was made to wait until the exact check in time which was fine but I was then told I would have to wait longer as my room still wasn’t ready. After finally entering the room I noticed there was no water provided and when I questioned this the lady at reception asked my room number and then without looking just assumed water wasn’t included and I was required to pay. Upon getting into bed later that night I noticed the sheets were stained and then blanket provided was also dirty after notifying reception they arranged for house keeping to change the sheets however the new set wasn’t much better. Very disappointing experience and I would certainly not recommend or return.
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
G Adventures chose this as the starting and ending of our 9-day tour and we were beautifully-surprised. We enjoyed the 20-minute walk to the city's center but Uber is quick and inexpensive. The hotel is great, not the neighborhood, so you do need to plan if you want to get out. But it is a very good ending or starting location if you are visiting Costa Rica. Staff were wonderful and helpful 👍
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Date of stay: April 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff are very great and could speak English with ease. The rooms were spacious clean and professional. The waiting staff were great and the prices for food were not to bad, would recommend to anyone staying in San Jose.
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was traveling with Overseas Adventure Travel. We were to stay here on the first night as our tour began, and then again for two nights at the conclusion. Partway through our travels I contracted Covid and was sent back here to quarantine for a week. I was given a secluded room and all my food was left outside my door when I called for room service. The staff were as sweet and accommodating as could be. Waiter Elton was especially friendly. Raquel at the front desk was super helpful to me when I was finally freed and had a day to go sightseeing. She taught me how to use Uber and helped me to translate and understand the activity information. Maybe it was because I had to eat many many meals here, but I did not think that the food was very good. Sometimes it was simply over cooked. There was always delicious fresh fruit to choose from. it is about a 2 mile trip from this hotel to the national theater and museums which I believe they referred to as a Cultural District. I would not feel comfortable walking it at night. Compared to the other places I've seen in Costa Rica, San Jose is less clean and feels less safe. It is quite crowded!
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for two nights as part of a tour of Costa Rica. The room was pleasant enough with two single beds. The rooms were clean. Breakfast was pleasant enough with staff serving behind Perspex. There was fresh fruit, rice and beans, stews scrambled eggs and some kind of bread pudding. Didn’t use the small pool. Staff were very pleasant. Food was ok. I had rice and fish with salad which for about £16 was reasonably priced as CR is not a cheap place to eat.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was our first stop in Costa Rica and we knew it wasn't the best area of San Jose (so if you go out book a taxis especially at night). Reception were friendly and helpful and we were quickly settled into our room 110 on ground floor (looking into the middle of the court yard area (away from any road noise).
Room was basic but had everything we needed, shower was good, bottled water in room and bed was comfy.
We ate the first night in the hotel and the food was fine (see pic), plenty of choice. Ignore their website re meal times as evening meals were available (6.30 to 9pm). Breakfast was a standard CR offering but was fine and reasonable options. I believe it started at 6.30am? We got a takeaway breakfast on 2nd day as we left at 6am which was fine.
Good stay overall and the hotel did everything you could have expected of them.
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Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For a low cost hotel, we enjoyed this place thoroughly. The room was spacious and clean. The pool area was great for relaxing, although the pool was not well heated. Breakfast was fine. We paid extra to have lunch and dinner as well, and the food was good, although the wait staff did not always understand what the offer included. A negative is that there were no other restaurants close by. However, we could take an Uber for little cost to a great nearby restaurant, Aqui Es.
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Date of stay: January 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As I remember the times are pretty standard....check in at 3pm and checkout at 11am. We were there early and the desk staff was happy to put our luggage in a locked room so that we could look around San Jose and not worry about our bags.
Solihull, United Kingdom48 contributions20 helpful votes
I don't remember there being one in either of the rooms we used - but then I didn't need one so wasn't looking for it. Other answers seem better informed
There are more places to choose from in the San Jose area.
PRICE RANGE
C$134 - C$212 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
