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The staff were very friendly here and the location is convenient. Great views of the water and mountains. Room was dark and out of date, although it seemed clean. Had to pay for wifi and it didn't work at all. Was able to get limited...More
Response from Cheryl K, Manager at Captain's Choice MotelResponded 5 weeks ago
Thank you for taking the time to write a review. We are under new ownership since March and have been very busy renovation rooms. We have managed to get new beds and new and larger flat screen TV's. We are working on the carpets...More
We had not been to Haines on previous Alaska cruises. I usually use Avis but this time decided to save a little money and go with a local car rental, in this case Captain's Choice. Great decision! They picked us up at the cruise dock,...More
Response from Cheryl K, Manager at Captain's Choice MotelResponded 7 August 2017
Thank you for adding a review for us on TripAdvisor. I'm happy to see that it was a positive experience for you and the you enjoyed Haines while in Port. I hope we have the opportunity to accommodate you at some time in...More
I reserved a 7 passenger SUV from this hotel back in February. I arrived via cruise ship 7/12. I called the hotel and the very nice lady who answered the phone around 7:00am said they had been needing to talk to me because there was...More
Response from Cheryl K, Manager at Captain's Choice MotelResponded 23 July 2017
Thank you for taking the time to submit a review. We are glad to hear that you were OK with our substitution vehicle for you. I hope that you had a good time while visiting Haines and that you return again sometime in the future...More
I have been told that they are renovating the rooms, but there is not any evidence of that, particularly when you are put on the lowest level in a filthy room where the blanket does not even cover the bed. The wi-fi was not working...More
Response from Cheryl K, Manager at Captain's Choice MotelResponded 13 July 2017
I am sorry to hear that you were unhappy with your experience here at the Captain's Choice. We do have a new owner and within the first 100 days we have renovated 1/2 of the Motel and that is in the Main Building....More
Great staff, very helpful. Beautiful view of the water and mountains! It is an older hotel but it is under new management and they are updating the hotel. Room, beds, and bathroom was very clean. Beds comfortable.The only negatives I have are that the rooms...More
Response from Cheryl K, Manager at Captain's Choice MotelResponded 27 June 2017
Thank you for taking the time to do a review on us. We are continuing to renovate and the carpets are being changed one by one over the next couple of months. I am sorry about the heat and that is our fault at the...More
US$156 - US$181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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