We got stranded in Juneau for 5 days trying to take a float plane back to our remote home. And each day it was cancelled due to weather. Even with our poor luck, the staff at Extended Stay America took care of us each and every day above and beyond our expectations. It was…
This has been our go-to hotel in Juneau due to convenient airport location and best price. During a recent unexpected weather stranding, we were greeted by the manager who did everything to ensure we were accommodated. Thank you for the great service!
Personnel were quite friendly and accommodating. The room was clean and comfortable. The proximity to the airport makes this location a prime spot for those with short overnight stays, not just extended stays.
Great hotel next to the airport. it is actually in walking distance right across from the airport. We ended up booking a second night. Its a suite so there's a refrigerator, two burner stove, sink and cabinets.
Second stay in last month, was good to see we got the same service as first go round. Staff friendly, hotel clean, and no noise. The pull out couch was broken, let desk know, corrected immediately. Business takes us to Juneau every month, this will be our go to hotel.
"Ask for a room with a view of the airport as the rooms on the backside of the hotel only have a view of a business parking lot"
"Bring your own cleaning supplies."
"Choose one not on the Airport side, Very noisy!"
"Best Location.Higher floor have less noice"