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Extended Stay America - Juneau - Shell Simmons Drive

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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
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Overview
  • Excellent32%
  • Very good22%
  • Average17%
  • Poor15%
  • Terrible14%
Travellers talk about
“kitchen area”(3 reviews)
“room was clean”(9 reviews)
“oatmeal”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (129)
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All reviewskitchen arearoom was cleanoatmeallate checkouthome away from homevery nice stayvan servicehotel roomclose to the airportplace to staybusiness tripmendenhall glacierrudyproximityfreezerdowntownlaundry
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11 - 15 of 127 reviews
Reviewed February 18, 2018 via mobile

Stayed here specifically because we were traveling as a family needing a kitchen and quick, easy breakfast. The kitchen had nothing in it when we arrived with a note saying you had to request dishes/cutlery. Called front desk to request and they were totally out...More

1  Thank Adrianna G
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded February 18, 2018

Adrianna, we are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to...More

Reviewed February 11, 2018

I was in an Extended Stay America for 2 weeks in Raleigh, North Carolina on a construction job last summer. There were weekly shootings nearby, and we were near a major road. I shared a room with 3 other guys, and 2 snored badly. That...More

1  Thank Jason K
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded February 13, 2018

Jason, thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being...More

Reviewed January 31, 2018

Not luxury accommodations but adequate for a couple of nights in Juneau. You can literally walk across the street to the Juneau Airport. If you need quick access to the Mendenhall Valley area, this is a reasonable choice.More

Thank TakeTheHighRoad
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded February 1, 2018

Thank you for being a guest at our hotel. We are pleased to know our location was ideal for your needs and that you also found us to be of a good value in the area. It was a pleasure hosting you, and we look...More

Reviewed January 8, 2018

Rooms are well kept with small kitchenette including refrigerator, microwave and 2 burner cook top. Generally quite and comfortable. Off season breakfast offered was only granola bars and unflavored oatmeal. Breakfast is available from 6am-9am, and each morning I went for coffee the timers on...More

Thank Mike W
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded January 8, 2018

Mike, thank you for staying t Extended Stay America. We are delighted to read you liked our courteous service and convenient location as well as your well-appointed room. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we...More

Reviewed December 31, 2017

I normally do not complain but feel a huge letdown at the Motel. I had a reservation for Thursday, Nov. 30th After a 4 1/2 Ferry ride from Haines, I arrived at the Hotel and found no one at the front desk. After appr 5...More

1  Thank MrsCheriMac
Response from 00esa, Manager at Extended Stay America - Juneau - Shell Simmons DriveResponded January 1, 2018

Cheri, thank you for your stay with us and for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Pool
Details
Price range
US$135 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Juneau
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (19)
Room & Suite (19)
Pool & Beach (2)
Dining (1)
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Room Tips
"Choose one not on the Airport side, Very noisy!"
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"second floor"
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"Best Location.Higher floor have less noice"
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"It's Alaska, people are crazy and welcoming. The Tlingit and Haida tribes are very friendly people."
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