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Westmark Baranof Hotel

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403 Reviews from our TripAdvisor Community

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Reviewed 1 week ago via mobile

The staff were very friendly and accommodating. The room was comfortable, but I had some trouble regulating the temperature in the room. The fitness center leaves something to be desired but it was clean in there. The restaurants had great food and the service was exemplary. Definitely would return!!

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Helpful?
Thank Love S
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your review of our hotel. It's wonderful to hear that our staff isfriendly and accommodating. I have very of our employees. They sincerely want to make sure that we exceed your expectations. We will check on the thermostat in your room immediately. Thank you for letting me know. I also want you to know that our owners...

Eagle River, Alaska
Reviewed 2 weeks ago

the staff at the Baranof go above and beyond for their guests. They always try to accommodate you in any way possible. Customer service is what makes a hotel and their service is A#1. I love the newly remodeled rooms and the views are amazing on the higher floors.

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Helpful?
Thank ajmerrick
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you letting me know that all of the employees and staff go above and beyond for our guests. I'm glad you recognize that our service if "A-1)! Yes, we are continually remodeling this awesome hotel that dates back to 1939. By this fall all of our 200 rooms will have new furniture. Thank you for being a loyal customer!

Davos Klosters, Switzerland
Reviewed 2 weeks ago

Clean rooms, good location, friendly service, good food and much more. I can recommend the hotel with good conscience. I can recommend Juneau as a holiday destination, as long as one loves nature, hiking, canoe and much more. I was now about 8 times in Juneau, and always at the hotel Baranof.

Review collected in partnership with this hotel
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Thank Davos-Klosters
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for taking the time to review our hotel here on Trip Advisor. Thank you for letting everyone about our clean rooms and good location in our downtown Capital city. Thank you for being a loyal guest here and we look forward to your next stay with us!

Kirkland, Washington
Reviewed 3 weeks ago

I made my first trip to Junau and stayed at the Baranoff Hotel. I wanted to share my experience, the hotel was something from another era, with rich woodwork, great happy hour and piano in the lounge. Bella at the Front Desk, had a warm smile and always available to answer questions. I had a suite with a view of...

Review collected in partnership with this hotel
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Helpful?
Thank mikecooley55
Steve H, Manager at Westmark Baranof Hotel, responded to this review

We were so happy to have you as our guest. Thank you for sharing your great experience here and thank you for noting the warm smile and availability of our front desk lead. We look forward to having you as our guest again one day so you can target our dinner menu!

Palm Springs, California
Reviewed 3 weeks ago via mobile

To the amazing staff of; Marianne, Russell, Bella and Morella, and the courteous, kind and professional manager, Pat, thank you all for an amazing stay! The room was perfect! Extremely comfortable and clean and not without an extraordinary view! Perfect all around! Keep up the fantastic work! From your friends; David & Francesca F.

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Helpful?
Thank bellabella2015
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your review, recognizing several of our employees here at the hotel. We pride ourselves in the customer service that we offer every guest that walks in our door. I'm happy to hear that you enjoyed your room with a view! Juneau sure is a picturesque city with a beautiful landscape. We look forward to seeing you on...

Kodiak, Alaska
Reviewed 4 weeks ago

A great traditional hotel in the middle of Juneau. Staff is wonderful and you can walk everywhere in Juneau from the hotel. Coffee shop at the hotel,cafe and restauant. Also a fine tradiitonal bar. Staff has been on baord for decades and pay attnetion to your needs.

Review collected in partnership with this hotel
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Helpful?
Thank patbN5456GH
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your wonderful review of our hotel and staff. I'm happy to hear that we have always paid attention to your needs! We hope to see you again on your next visit to Juneau!

Bethel, Alaska
Reviewed 4 weeks ago

Hotel Staff were all great. Greeting upon arrival without a hassle. Desk Staff and management staff were great. Catering for the meetings I had were well planned out with Josh. Thank you all for going beyond the great hospitality WIll be back next year.

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Helpful?
Thank Jim B
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you so much for the great review and thank you for recognizing our staff. I'm happy that our catering and meeting department exceeded your expectations. We look forward to seeing you again on your next trip to Juneau!

Redmond, Washington
Reviewed 24 March 2017 via mobile

I visit Juneau often and always enjoy staying here! It's in the heart of town, close to shops, bars, restaurants the water and hiking trails! The hotel and staff are lovely and always greet you with a warm welcome! The hotel feels like a step back in time with its Charm and character! The Bubble Room Is quaint and a...

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Helpful?
Thank Shari C
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you! We do appreciate you so very much. We are always happy to see you and look forward to your next visit.

Washington DC, District of Columbia
Reviewed 2 March 2017

This was my first visit to Juneau, AK and the natural beauty of the surrounding area is stunning. While there I stayed at the Baranof Hotel right in downtown Juneau. This is certainly not the Marriott or the Hilton but is still a comfortable stay. If you are expecting big city amenities, then Juneau as a whole is not your...

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Helpful?
Thank Mick B
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you so much for your review. I'm happy to hear that our staff was very hospitable to you during your stay. We do have a small fitness room and we have ideas for expansion of this fitness room in the next year. I will share your positive feedback on the hotel bar and bartender with our staff. We hope...

Portland, Oregon
Reviewed 29 January 2017

The past glory has faded badly. We were in Juneau this past Sept. The weather called for rain all week and it did!. We had to wait in line to check in and they finally got another person to help out. We were on the 7th floor facing the water and when we stepped out of the elevator it must...

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Helpful?
Thank Jerry F
Steve H, Manager at Westmark Baranof Hotel, responded to this review

Thank you for your thoughts and review. We hope to see you again on your next trip to Juneau. Thank you!

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Largest hotel Juneau – Located in the heart of town. - The historic Westmark Baranof Hotel is centrally located in downtown Juneau within walking distance of the Centennial Hall, waterfront, cruise ship docks, shopping, state capitol and government offices. There is complimentary Wi-Fi throughout the hotel. •Convenient Downtown Location•195 Rooms and Suites•Cable TV•Room Service•In-Room Coffee Makers•Channel and Mountain Views•Walk to Historical & Cultural Sites and Cruise Ship Docks•Gold Room Restaurant & Bubble Room Lounge •Banquet/Meeting Rooms•Fitness Center•Free Parking•Free High Speed Wireless Internet available in all Public Areas•Free Internet Access in Lobby for Hotel Guests•Westmark Guest Rewards•Alaska Airlines Mileage Plan•A FEMA Certified Hotel•Smoke Free Environment. ... more   less 

Additional Information about Westmark Baranof Hotel

Address: 127 North Franklin Street, Juneau, AK 99801-1280
Region: United States > Alaska > Juneau
Price Range: $239 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westmark Baranof Hotel 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Westmark Baranof Juneau
Westmark Baranof Hotel Juneau
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Questions & Answers

Here's what travellers have asked, with answers from Westmark Baranof Hotel staff and other travellers.
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Questions? Get answers from Westmark Baranof Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are all good”
Davos-Klosters, 10 Apr 2017 | Read review
“Rooms are small but staff is great. ”
patbN5456GH, 30 Mar 2017 | Read review
“Rooms facing the street are noisy due to traffic and pedestrian activity.”
952lindag, 21 Sep 2016 | Read review
“Higher level rooms - less noise.”
domagojc2015, 18 Sep 2016 | Read review
“Ask to see room first to check size and probably better to see if suites available as it was not offered”
jackies339, 2 Sep 2016 | Read review
5 of 5