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Not a huge choice of hotels in Juneau, think Sheraton 4points is amongst the best. Go for water facing rooms for a great view. We visited during a heatwave so the hotel were struggling to cool rooms down, but fans provided. Know this is unusual...More
Given that there are not many choices of hotels in this small regional city, Four Points is definitely a nice choice. The location is right next to downtown Juneau and the cruise port is right in front of the hotel. I definitely recommend a room...More
Thank Adrian L
Response from Aimon R, Manager at Four Points by Sheraton JuneauResponded 4 July 2017
Thank you for taking the time to write such detailed feedback. It is so valuable, as is your time to us.
Stayed here for an overnight prior joining one of our Cruise ships.
It has all amenities needed, as I am in a hurry the bullet points
- Clean both the room and bathroom
- Bathtub/Shower combo in a small bathroom with hairdryer, soap and lotion...More
The location can't be much better, right in downtown. You can walk to many places to eat and drink. Plenty of parking, especially for Juneau. The hotel was very fast to check in/out. The front desk staff and housekeeping were very friendly. The room was...More
I had seen good reviews on line but sadly missed some critical details and got a piece of bad advice from front desk...
1- we called to ask about freezing 9 lbs of salmon. Desk said we could use freezer in small hotel fridg for...More
Response from Aimon R, Manager at Four Points by Sheraton JuneauResponded 1 week ago
We are very sorry to hear that your stay was disappointing. Our room mini fridges do have a freezer compartment, I am not sure why you couldn't locate the one in your room, but it certainly wouldn't fit 9lbs. Sorry for the misunderstanding.
US$141 - US$348 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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There is no shuttle service to/from the hotel, however the city has a bus that runs from airport to the downtown station which is directly next to our hotel of you are looking for less expensive transport at $2 per person... More
There is no shuttle service to/from the hotel, however the city has a bus that runs from airport to the downtown station which is directly next to our hotel of you are looking for less expensive transport at $2 per person. Taxi can run upwards of $23 one way.
Response from Taylee E | Property representative |
Good question. We have been under major renovations due to us turning into a Four Points by Sheraton in October. The renovations in the room have been completed. We are now working on the outside of the hotel, then we... More
Good question. We have been under major renovations due to us turning into a Four Points by Sheraton in October. The renovations in the room have been completed. We are now working on the outside of the hotel, then we are going to get our fitness and business center completed, and lastly we will be revamping our lobby. We are aiming to start the fitness and business center in August and as soon as that is completed we will start the lobby. Construction will go into the month of September. The construction that is being done at the moment and further on is design work so no heavy construction with loud noises. So no we will not be done by September but there should not be any loud noises due to the construction.