We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Landing Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Landing Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

350 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 345: English reviews
Start your review of The Landing Hotel
 Click to rate
Juneau, Alaska
Reviewed 2 weeks ago

I usually travel to Ketchikan almost monthly. My go to hotel is the BW Landing. Rooms are up to date. Staff is fantastic and accommodating. And, their site is much more than hotel, meeting rooms, great restaurant, bar upstairs being remodeled but has always been good as well. On Wednesday nights they have a hosted beer and wine hour. Great...

 Report
Helpful?
Thank j2muchcoffeeman
akhotel, General Manager at The Landing Hotel, responded to this review

Dear j2muchcoffeeman: Thank you for taking the time to review us. We appreciate your comments about our property. We do want to inform you and others that we are no longer the Best Western Plus but The Landing Hotel. We are the same great place to stay with the same Owners and management. We are happy to hear that you...

Bellingham, United States
Reviewed 3 weeks ago

The first night my room was above a bar- it was a interim bar during remodeling of their bar. Very noisy. The second night they were doing construction during a remodeling of their bar. It was extremely loud and I had to move rooms during the middle of the night. I was told employees who work for my company were...

Review collected in partnership with Best Western
 Report
Helpful?
Thank X9241ACrebeccar
akhotel, General Manager at The Landing Hotel, responded to this review

Dear x9241ACrebeccar: We do apologize for the noise you experienced during your stay and that the staff neglected to offer you a room in the newer section of the hotel where there would be no disturbance from the construction unless they had no rooms available in that area. We do hope you had a restful sleep when you were moved...

Juneau, Alaska
Reviewed 20 January 2017

Price was a little high, room was large and comfortable but bed sagged badly. The remote didn't work but a replacement was delivered after a while. Both the dining room and bar were unavailable as they were under renovation. Down stairs diner menu was limited but service was adequate.

Review collected in partnership with Best Western
 Report
Helpful?
Thank D5379NMdavidb
akhotel, General Manager at The Landing Hotel, responded to this review

Dear D5379NMdavidb: Thank you for taking the time to review our property. We are sorry to hear that you did not find the bed comfortable. We are in the process of replacing a number of our beds and hopefully will have this one on the list. Is nice to hear that our staff did accommodate your need for a different...

Craig, Alaska, United States
Reviewed 20 January 2017

The Best Western Landing is an excellent choice for your stay in Ketchikan. From the friendly and helpful staff to the comfy beds and multitude of pillow choices, this is it! It's conveniently located near the ferry terminals.

Review collected in partnership with Best Western
 Report
Helpful?
Thank Sheila J
akhotel, General Manager at The Landing Hotel, responded to this review

Dear Sheila J: Thank you for taking the time to review our property. We are so happy to hear that you enjoyed our friendly, helpful staff and also find our comfy bed and pillow choices great. Our pillow menu has gone over well, especially the offer of the memory foam pillows we have. Our location by the ferry terminals is...

Olympia, United States
Reviewed 12 December 2016

I stayed at the Best Western Landing Hotel in Ketchikan for work. I was put in the newer addition of the hotel and it was quite nice. Very quiet, slept great. The room was a little warm at night for sleeping and I couldn't figure out the heat, but I just opened the window and let the fresh air in...

Review collected in partnership with Best Western
 Report
Helpful?
Thank V8803HRkatier
akhotel, General Manager at The Landing Hotel, responded to this review

Dear V8803HRkatier: Thank you for your review. We are happy to hear that you enjoyed your stay with us and had a very restful sleep. We are sorry to hear that you could not figure out the heat and it started out too warm for you. We do hope that your work will bring you back to Ketchikan and we...

Reviewed 6 December 2016

The afternoon/evening front desk, Brian, did not let the shuttle driver know we were waiting at WalMart! We called 3 times!!!! Twice I was informed the shuttle was on the way but when it finally arrived the driver told us the driver wasn't informed!!! The front desk was understaffed as is the cafe/restaurant.

 Report
Helpful?
Thank Kathy T
akhotel, General Manager at The Landing Hotel, responded to this review

Dear Kathy T: We wish to apologize for the lack of communication between the front desk and the driver. We will be sure to bring this to their attention; so it does not affect another else in the future. We are sorry to hear that the restaurant service did not meet your expectations as well. We will definitely address that...

Bellingham, Washington
Reviewed 1 December 2016

The Best western Landing is like staying at home only better! Staff is warm and caring, amenities plentiful, a great value - I would stay here again and again, Wonderful views of the Tongass Narrows, close proximity to Grocery store and Hospital, easy access in and out. Two restaurant choices, food is very good - good variety as well. If...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Ken T
akhotel, General Manager at The Landing Hotel, responded to this review

Dear Ken: Thank you for taking the time to write a review of our property. We appreciate all the great things you had to say about us. We are extremely happy to hear that you would return again and again. Sounds like our staff has stepped up and taken care of your needs. We love hearing that! Please remember us...

Sitka
Reviewed 18 October 2016

I stayed in the new wing of the hotel and found the rooms to be very large and very comfortable. The rooms in the older wing are smaller but very comfortable. The furniture in the hotel have all been updated and are nearly new looking. The rooms are very clean and the maid staff is very friendly and helpful. The...

 Report
Helpful?
Thank Hilliard L
akhotel, General Manager at The Landing Hotel, responded to this review

Dear Hilliard L: We appreciate your review. Thank you for taking the time to do one. We are so happy to hear that you enjoyed the new wing of the hotel. Yes, they are much larger. Thank you for your compliments to our maid staff. They work very hard to meet our cleanliness standards. Glad you had a good stay....

Kent, Washington
Reviewed 17 October 2016

We stayed here for 4 days and it was a good value and nice location. The hotel is in need of some back things such as working A/C.......there is a fan in the closet?! The staff is really nice, Phillip at the front desk remembers your name every day!!!! Franny, I hope that's her name, at the front desk is...

 Report
Helpful?
Thank 1968ChevyDude
akhotel, General Manager at The Landing Hotel, responded to this review

Hello 1968ChevyDude: We are sorry to hear that you felt you needed more than a fan in your room to cool it down. We will have our maintenance department check the value on the heater in the rooms to make sure they are not stuck open. Our weather in Ketchikan does not normally require air conditioning. Thank you for your...

Tacoma, United States
Reviewed 13 October 2016

The room was roomy. That was nice. However, there was no continental breakfast offered. Instead, there is a restaurant at the hotel, but the prices seemed a bit too steep to suite me. When I travel for business I am traveling to make money, not spend it where avoidable to do so. I stayed at hotel ten days. I found...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Rick M
akhotel, General Manager at The Landing Hotel, responded to this review

Dear Rick M: We are sorry to hear that you feel you need to stay elsewhere on your future trips to Ketchikan. We do offer fruit at the front desk (and Occasionally Danish) as well as coffee. We also have a Grab and Go bag that is available early in the morning before our restaurant opens. The Grab and Go...

108 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (31)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (4)
Viewed
Dining (3)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (77)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (29)
Viewed
Dining (10)
Viewed
Bathroom (4)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Ketchikan hotels
3.6 km away
Inn at Creek Street
Inn at Creek Street
#2 of 11 in Ketchikan
291 reviews
3.5 km away
Cape Fox Lodge
Cape Fox Lodge
#3 of 11 in Ketchikan
222 reviews
2.5 km away
Rodeway Inn
Rodeway Inn
#5 of 11 in Ketchikan
100 reviews
Show Prices
Show Prices
Show Prices
3.1 km away
Gilmore Hotel
Gilmore Hotel
#7 of 11 in Ketchikan
154 reviews
3.3 km away
Waterfall Resort Alaska
Waterfall Resort Alaska
#4 of 11 in Ketchikan
53 reviews
1.5 km away
Super 8 Ketchikan
Super 8 Ketchikan
#9 of 11 in Ketchikan
202 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
This beautiful hotel is your first stop traveling via Alaska Airlines, Alaska Marine Highway or the Inter Island Ferry. The Landing Hotel also houses the two most popular local restaurants in Ketchikan; The Landing Restaurant and Jeremiah's Pub serving breakfast all day, lunch and dinner. ... more   less 

Additional Information about The Landing Hotel

Address: 3434 Tongass Avenue, Ketchikan, AK 99901 (Formerly BEST WESTERN PLUS Landing Hotel)
Region: United States > Alaska > Ketchikan
Price Range: $249 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Landing Hotel 3*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Best Western and Cheap Tickets so you can book your The Landing Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Ketchikan
Ketchikan Best Western
The Landing Hotel Ketchikan, Alaska
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Landing Hotel staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from The Landing Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor room a must.”
 of 5 bubbles 250kathyt, 6 Dec 2016 | Read review
“Very popular place to stay make your reservations as soon as you can....”
 of 5 bubbles hilliardl, 18 Oct 2016 | Read review
“Ask for the new section! Rooms are bigger and better”
 of 5 bubbles jh328, 16 Sep 2016 | Read review
“Large Rooms, Comfy Beds”
 of 5 bubbles FinnChick12, 15 Sep 2016 | Read review
“Close to the front desk on the bottom floor as the corridors are long.”
 of 5 bubbles noral526, 25 Aug 2016 | Read review
5 of 5