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The Westin Tianjin

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343 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Singapore
Reviewed 3 days ago NEW

The hotel is very near to the metro station. You can take the train from Tianjin Station, just three stations away. You can hit the Fifth Avenue within 5 minutes walking from the hotel. There are shopping centres around. The room is spacious, comfortable and well kept. Staff at the concierge is very helpful, they provide suggestions to help you...

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Helpful?
Thank CHM_LifeIsGood
Mirfield, United Kingdom
Reviewed 3 days ago NEW

This was the first time I have stayed in this hotel after using the Renaissance for 15 years. I have to say that I was very impressed, good staff on reception, nice comfortable room, good executive lounge although the food in the lunge could have been better, and a big bonus was that the wifi worked well - it doesn't...

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Thank James L
Tianjin, China
Reviewed 1 week ago

This hotel is located in the center of Tianjin, besides Nanjing Road, where are very convenient to go to any other place. Although the hotel has a certain history, the maintenance is pretty good, whether from outside or inside you could never feel old. The hotel‘s staffs are very nice, they will talk to you with smile, and the questions...

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Helpful?
Thank JarodFu
TheWestinTianjin101, 总经理 at The Westin Tianjin, responded to this review

Greetings JarodFu, Firstly thank you for choosing The Westin Tianjin during your recent visit in Tianjin. It is great to know that you have had a great experience with us and I am delighted about your nice words about our staffs. Our staffs are always willing put their effort on providing our guests a pleasant stay. Westin is all about...

Singapore
Reviewed 2 weeks ago via mobile

Front desk staff was very kind to arrange for early check-in. We were very delighted after long Hours flight and badly needed a room to rest. Greatly appreciated. Housekeeping did not do a good job as the toilet was sticking (even after we wore the room slippers). We felt that the toilet wasn't properly cleaned. And the tissue paper ran...

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Helpful?
Thank Tricia_tpl
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Dear Tricia, Greetings! Firstly thank you for choosing The Westin Tianjin during your recent visit in Tianjin. I am delighted about your nice words about Front desk’s service. Our staffs are always willing put their effort on providing our guests a pleasant stay. However I am disappointed to learn that you had a poor impression of the Housekeeping, we sincerely...

Shanghai, China
Reviewed 4 weeks ago via mobile

The Westin Tianjin is a beautiful , modern hotel in a fantastic location, the rooms are spacious, the pool wonderful and the breakfast one of the better I have had in China . With SPG preferred guest 25 % discount reasonably priced. I also had a heating issue mentioned in other reviews which is disturbing as they are clearly aware...

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Thank johnsI3516UU
Reviewed 4 weeks ago via mobile

Stayed for 2 nights on business. 17th floor. Room temp was unbearable, tried to get it handled ie. Get a new room but it was a no go. Staff are not friendly and very robotic. Breakfast buffet was average with most of the hot food items cold. This is a Westin knock off hotel.

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Helpful?
Thank David H
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings, David Thank you very much for staying with us and for your valuable feedback! Please accept our sincerest apologies for the inconveniences experienced during your stay. Please rest assured that your feedback is a Focus for myself and my team. We look forward to the opportunity to welcome you again to The Westin Tianjin. Be Well Ugur Talayhan

Sydney, New South Wales, Australia
Reviewed 4 weeks ago via mobile

Very nice hotel with excellent facilities. Good executive lounge with small selection of food. Excellent room with spacious bathroom. Most of the staff are friendly and helpful when they are not looking at their phones or chatting amongst themselves. Some staff can't speak English. Unlike some other western hotels in China, this one does not use a VPN, so when...

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Helpful?
Thank Eventful_Thor
TheWestinTianjin101, 总经理 at The Westin Tianjin, responded to this review

Greetings Eventful_Thor, Thank you very much for staying with us and for you valuable feedback! It is wonderful to hear that you particularly enjoyed our Executive Club and spacious room.As you mentioned, all the Westin Executive Club and Suite accommodation can relax in the Westin Executive Club Lounge which is sweeping city views. Meanwhile, your comments about wi-fi and VPN...

London, United Kingdom
Reviewed 19 March 2017 via mobile

Booked this hotel due to its proximity to my client's office. It was clean, well equipped and generally did all the things you would expect from a midrange business hotel- with one notable exception. My room stayed at around 26/27 degrees C the entire time I was there - no matter what I did with the AC. There is a...

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Thank NjyD
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Dear Valued Guest, thank you for staying in The Westin Tianjin and taking the time to share your experience to us. It is wonderful to hear that you enjoyed convenient location. As you mentioned, The Westin Tianjin has very strategic location with easy access to most major place in town. However it’s sad to hear that for the air-condition items...

Cincinnati, Ohio
Reviewed 14 March 2017

Had a business trip to Tianjin. Luckily for me, the Chinese business team I was working with was staying here. I was fortunately upgraded to a suite on the 14th floor. The room was fantastic. Huge walk-in closet, nice bathroom and shower, but most importantly was the king size bed. And I get a nice deep sleep when I'm in...

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Helpful?
Thank Kevin C
TheWestinTianjin101, 总经理 at The Westin Tianjin, responded to this review

Dear Kevin, Thank you very much for staying with us and for you valuable feedback! Me and my team are pleased to hear that your particularly enjoyed our signature Heavenly Beds® and shower, you are exactly right that our bathrooms are featuring decadent rainforest showers to supply our Guests a wonderful experience. As you mentioned, all the Westin Executive Club...

Reviewed 3 March 2017 via mobile

Good standing hotel with beautiful rooms (comfortable king size bed, nice bathroom,...) A few negative points that may justify the three star rate : * Temperature control ineffective: the room was too warm * The level of equipment is ok but the device supposed to support IPhone didn't work

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Helpful?
Thank Sophie J
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings Sophie J, Thank you for choosing The Westin Tianjin and it is wonderful to hear that you particularly enjoyed our signature Heavenly Bed, the spacious rooms and our bathroom which is featuring decadent rainforest showers. However, please accept our apologies for not meeting your expectations during your recent stay. We are appreciated for the constructive comments you have given...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Banquet Room
  • Self-Serve Laundry

Additional Information about The Westin Tianjin

Address: No.101 Nanjing Road, Heping District, Tianjin 300040, China
Region: China > Tianjin Region > Tianjin > Binjiang Road , Xiaobailou , Heping District , Hexi District
Price Range: $155 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Tianjin 5*
Number of rooms: 275
Reservation Options:
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Also Known As:
The Westin Tianjin Hotel Tianjin
Hotel Style:
#7 Spa Hotel in Tianjin
#10 Luxury Hotel in Tianjin
#13 Business Hotel in Tianjin
#21 Best Value Hotel in Tianjin
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Questions & Answers

Questions? Get answers from The Westin Tianjin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very easy to move around”
CHM_LifeIsGood, 21 Apr 2017 | Read review
“I think all the rooms will be very good in this hotel.”
97jamesl, 21 Apr 2017 | Read review
“Ask for a room facing Nanjing Road”
OZ_peter, 5 Nov 2016 | Read review
“My room was a good size but no care, and not clean. I wish they do a better job.”
tealhallmark, 28 Oct 2016 | Read review
“Ask for a higher room to enjoy the excellent views”
54Aussie, 10 Jul 2016 | Read review
5 of 5