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The Westin Tianjin

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319 Reviews from our TripAdvisor Community

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Showing 116: English reviews
Langley City, Canada
Reviewed 1 week ago via mobile

I recently submitted a positive review for this hotel based on the veteran staff who are great and I appreciate the excellent service I receive. However, I've noticed of late that, I presume to cut costs, this hotel hires almost a majority of interns, a good number who cannot speak English above a very basic level. Two times they were...

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1Thank Murray M
Shanghai, China
Reviewed 2 weeks ago via mobile

This hotel got everything right! From arrival to leaving the hotel everything was perfect. When arrived I was immediately greeted and helped with the luggage. check in was a breeze and the staff were eager to help and please and make you feel as a Preffered guest. The common grounds of this hotel are clean beautiful and well appointed. The...

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Thank Mashgiach
Los Angeles, California
Reviewed 4 weeks ago via mobile

Great location, service and room. The service at the executive lounge on the 20th floor is one of the best I have experienced. They are friendly, helpful and really do try hard to make you feel at home.

Review collected in partnership with 单个酒店
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Thank Dhillman80
Reviewed 10 December 2016 via mobile

It gives very excellent service♡♡ kind korean manager!!! I'll go soon again. 한국인 매니저분이 너무 잘 대해주셔서 편하게 지냈습니다. 빈쟝따오랑도 가깝고 오대도랑은 더가까워요.조식은 오믈렛이 맛있습니다.다음에 또 방문하려구요.강추합니다 라운지 음식도 맛있어요. 친구가족과 와보세요. 천진역이랑도 가까워서 더좋아요

Review collected in partnership with 单个酒店
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Thank 혜원 김
TheWestinTianjin101, Manager at The Westin Tianjin, responded to this review
Google Translation

안녕하세요 김혜원님, 한국에는 잘돌...

Virginia
Reviewed 14 November 2016

Westin Tianjin is, on the whole, an excellent hotel. The room was spacious and comfortable. Every Westin has the heavenly bed--a super comfortable bed that is really without parallel in the modern hotel world. The room was also clean and had a huge bathroom as well as a nice view of Tianjin. I also appreciated that the hotel in general...

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Helpful?
Thank HP1972
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Dear HP1972, Thank you for choosing The Westin during your recent visit to Tianjin. We are glad that you enjoyed your stay with us, and it is wonderful to hear that you particularly enjoyed our signature Heavenly Bed, the spacious rooms and convenient location. However, we apologize for the inconvenience you experienced at breakfast. We are currently reviewing the items...

Cremorne, Australia
Reviewed 5 November 2016

I stay at the Westin regularly, and while its not as good as other properties in the group (say the St Regis in Tianjin) the staff at the hotel make all the difference. Everyone goes out of their way to make the stay a positive experience. The Club Lounge manager, Jenny, is exceptionally courteous and professional, and is always open...

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Thank OZ_peter
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings OZ_peter, Thank you for staying with us and taking the time to post a review on TripAdvisor. We are appreciated about the nice words about our service and our staff, which I have shared with my team.Our staff are always willing put their effort on improving their abilities on please our guests, I'm delighted to know that it make...

Seattle, Washington
Reviewed 28 October 2016

Back in Tianjin last nigh and stayed at that hotel. Westin is usually fine but goodness, this is such a run down hotel... anyway as you get there the access is challenging because of the narrow street. The lobby looks good but the first encounter at the front d'est was terrible. Piles everywhere, dirty surroundings. The carpet in my room...

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Thank tealhallmark
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Dear Tealhallmark, Thank you for staying with us and we greatly appreciate your comments. It’s sad to hear that for the food items that have given you a less than satisfactory impression. And please accept our sincerest apologies for the inconveniences you experienced during your stay. We are addressing the challenges you have mentioned with our relevant leaders to make...

Dubai, United Arab Emirates
Reviewed 23 August 2016

Overall the hotel is nice. But the service is not on par or what you expect from a Westin hotel. What really put the 'icing' on the cake is during my check out. It was just after 1 pm. And there was only one staff at the Front Desk. Of course a queue was there consisting of 4 guests. There...

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Thank sandy852016
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Greetings Sandy, Thank you for staying with us and we greatly appreciate your feedback. I hope you can accept my sincere apologies for the challenges you encountered. Naturally, I cannot reverse the experiences you had, but I can apologize and assure you of my personal attention to your feedback. I would like to assure you that we are addressing the...

US
Reviewed 6 August 2016

The hotel is centrally located and check in staff were super friendly having a room ready for me despite checking in extra early. The rooms are very modern but carpets felt a bit dirty. Wifi and AC worked great and I found the hotel super quiet and slept very well. Breakfast buffet was great!

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Thank pickybiz
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Dear Pickybiz, Thank you for choosing The Westin Tianjin for your recent stay and sharing your positive comments with us. We are dedicated to providing convenience to our guests, as Westin is all about wellness on the road and personal renewal. It is great to know that you have had a great experience with us especially at our service and...

Reviewed 10 July 2016

The Westin Tianjin was a lovely surprise after disembarking from the Ovation of the Seas cruise ship. The room was excellent and their "heavenlly" bed was so wonderful we didn't want to get out of bed in the morning. The Westin is in a great location & everything is within walking distance.

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Thank 54Aussie
TheWestinTianjin101, General Manager at The Westin Tianjin, responded to this review

Dear Valued Guest, Thank you for choosing The Westin Tianjin for your recent stay and sharing your positive comments with us. We are dedicated to providing convenience to our guests, as Westin is all about wellness on the road and personal renewal. It is great to know that you have had a great experience with us especially at Westin Heavenly...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Westin Tianjin

Address: No.101 Nanjing Road, Heping District, Tianjin 300040, China
Region: China > Tianjin Region > Tianjin > Binjiang Road , Xiaobailou , Heping District , Hexi District
Price Range: $151 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Tianjin 5*
Number of rooms: 275
Reservation Options:
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Also Known As:
The Westin Tianjin Hotel Tianjin
Hotel Style:
#7 Spa Hotel in Tianjin
#11 Luxury Hotel in Tianjin
#13 Business Hotel in Tianjin
#23 Best Value Hotel in Tianjin
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Questions & Answers

Questions? Get answers from The Westin Tianjin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room facing Nanjing Road”
 of 5 bubbles OZ_peter, 5 Nov 2016 | Read review
“My room was a good size but no care, and not clean. I wish they do a better job.”
 of 5 bubbles tealhallmark, 28 Oct 2016 | Read review
“Ask for a higher room to enjoy the excellent views”
 of 5 bubbles 54Aussie, 10 Jul 2016 | Read review
“Rooms along the front have a great view across the city. Try the street food for breakfast (jianbing 煎饼)”
 of 5 bubbles OZ_peter, 27 May 2016 | Read review
“can't get better service or amenities”
 of 5 bubbles 545josephb, 23 May 2016 | Read review
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