Loei Palace Hotel

Loei Palace Hotel

167/4 Charoenrat Road Tambon Kudpong, Amphur Muang Loei, Loei 42000 Thailand
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Deluxe Twin
Room & Suite (95)
Pool & Beach (23)

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About

4.0
#1 of 14 hotels in Loei
3.9 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Loei Palace Hotel offers standard accommodation that can easily cater for a group or the family. Whether you are here on a long-term business stay or a short leisure break, our hotel is quite simply, the best choice in this area. Our hotel features 156 guest rooms, it comes complete with the swimming pool, fitness centre and free Wi-Fi. And it also boasts the Botun Restaurant, Wine De Bay and 4 Meeting Rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Restaurant
Bicycle rental
Kids pool
Taxi service
Business Centre with Internet Access
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Laundry service
Room features
Air conditioning
Room service
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English, Thai

Location

167/4 Charoenrat Road Tambon Kudpong, Amphur Muang Loei, Loei 42000 Thailand
Name/address in local language
186Reviews1Q+A17Room tips
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Detailed Reviews
David T wrote a review May 2024
20 contributions9 helpful votes
4.0 of 5 bubbles
A good hotel. a little bit on the older style but the place is a nice design and the room views are very very scenic. The staff are all very helpful and good. Rooms are of a good size but no safe or kettle. Not far to walk to ëating Street" about 5-10 minutes over the road bridge. Would I stay again if I were coming to Loei, certainly.
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Date of stay: May 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Escape776626 wrote a review Mar 2022
1 contribution
5.0 of 5 bubbles
I recently stayed at the Loei Palace Hotel in the beautiful city of Loei for a photography tour.

Kuhn Xiva Thong, the hotel manager and his staff were very professional, courteous and prompt with all request. Beautiful lighted park next to hotel for exercising or relaxing.

Very good.

Personal thanks to Kuhn Thong and his staff.

Karl
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Date of stay: February 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SebastionSt wrote a review Feb 2024
Las Vegas, Nevada176 contributions104 helpful votes
3.0 of 5 bubbles
This is a nice hotel in a good part of town. It is a little past its prime but the rooms are clean and the staff keen to serve. Our air conditioning was not working well. But otherwise no concerns.

And now I wrote to satisfy an arbitrary word count.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glyn J wrote a review Dec 2022
2 contributions
2.0 of 5 bubbles
Have stayed at hotel on several occasions before. However this time, the main reason for choosing hotel (the pool) was closed.

This had not been communicated since making the reservation, and based on other online reviews, has been closed since September.

In addition, the hotel hosted some kind of party/conference in the main lobby, rather than in one of their meeting rooms. The hotel is open plan so is an echo chamber at the best of times. So imagine approx 100 people, with a loud PA system, shouting, singing and drinking from 9am-midnight. That's what we had. I can't believe any other guest of the hotel could have been anything other than monumentally hacked off by the constant racket!

Sorry, this is last time staying at the hotel
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Graham P wrote a review Aug 2012
Aberdare, United Kingdom82 contributions69 helpful votes
4.0 of 5 bubbles
Had read various reviews of this and originally wanted to book King Hotel in Loei - but they didn't answer emails, so booked five nights at the Loei Palace. Lovely airy reception area and room was spacious and clean - I am extremely 'picky' and yes some things could be improved in the room but perfectly acceptable at a good price. Pool was clean and welcoming. Yes the outside could do with painting but not that bad!
Breakfast was nothing to write home about and the restaurant was soul-less - much better to eat outside on the small terrace area at the front - very few places to eat locally - the best was next to BIG C store - Chinese restaurant which had water and nice music - and good food - superb. I will be going to Loei again in January and will definitely stay at Loei Palace once more.
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Date of stay: August 2012
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zuckerbussi wrote a review Oct 2006
Vienna, Austria67 contributions127 helpful votes
5.0 of 5 bubbles
We stayed in this hotel for two nights and it was wonderful. Rooms are perfectly clean, maybe a little bit old already. Staff is extraordinary friendly and helpful - even funny. Everyone in this hotel takes his job seriously and does his work with great enthusiam.

There have not been a lot of guests so not everything on the menu of the restaurant was available - BUT the food was just PERFECT! Even if you donnot stay in this hotel, I would recommend to go there for dinner!

Had a great stay there and would recommend it to everyone!!!
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Date of stay: October 2006
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesCheck-in / front desk
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kidakan wrote a review Mar 2017
Bangkok, Thailand56 contributions70 helpful votes
5.0 of 5 bubbles
The location is perfect. Situated on Loei riverside, the hotel also has a direct access to the queens park, one of the city attraction. The local food street is very near the hotel where you can have variety of dinning options at valued price. Worth staying here. Quite value for your money.
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Date of stay: March 2017
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Suite 704 for park view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BredburyBlue wrote a review Mar 2015
bangkok414 contributions118 helpful votes
4.0 of 5 bubbles
We drove up from Chaiyaphum city. The 201 road to Chumphae was very busy with trucks and not enjoyable, dangerous infact. After Chumphae to the sign telling you that you were entering Loei Province on the 201 road was gorgeous through a forest.

On arriving in Loei we had a decision to make, Loei Palace Hotel which is old, big, with pool (for our kids) and so so reviews on here OR Loei Village hotel which is new, small, no pool and has great reviews. We didn't want to make a mistake like staying in another poor hotel as we had the night before in Chaiyaphum (see my review). We went to Village first, my wife inspected it and came out very happy with what she'd seen/heard. Then we went to Palace. They showed us a 6th floor Deluxe (2 bedrooms, 1 with bath/shower, sink & toilet and the other with toilet, bidet, urinal & sink. They also showed us a Super Deluxe which had 2 bedrooms and a living room. We decided on Palace's Deluxe and a good choice it was.

We stayed 2 nights. Had dinner both nights in the small wine restaurant at the lobby entrance. Food was excellent. T-bone steak was excellent. Kid's had cheeseburgers and they were so good I had one the next night. Wife had thai food which was very good.

Breakfasts were as expected in an upcounty thai hotel; aimed mainly at Thais but as a Thai/farlang family we were happy enough.

Kids enjoyed the pool which was very busy the day they tried it with thai school kids and teen girls.

Staff at reception and restaurants were very helpful and nice.

Amazing to see the extent of the floods in the hotel years ago.

It is a big hotel, must have been quite something when it opened in 2000, is managed by Amari, is a bit run down but still good and comfortable, it's being refurbished (they were doing the 2nd floor rooms and lobby atrium roof while we were there WITHOUT any disturbance).

Might not be for everybody but we had a great stay and have nothing but good memories of the hotel (and from what we saw of Loei Village Hotel it also looked good).
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Date of stay: March 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fourb2 wrote a review Jul 2014
Antipodes10,605 contributions532 helpful votes
4.0 of 5 bubbles
We had two days at the Loei Palace which is standard hotel with large (deluxe) rooms that have a private balcony for the smokers.

This place is busy with conferences, weddings etc and can get a little rowdy. Signs of the great flood that went through the place a few years back are still there to see. Free wifi is a plus, the breakfast offers the most basic of options, but is still ok and better than nothing. Walk up rate was the same as the rates offered online at about 2000B for the (larger) deluxe room.

Night markets nearby were a pleasant evening distraction, and easily walked to from the hotel. Overall very fair value for money.
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Date of stay: April 2014
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jim G wrote a review Jul 2014
Udon Thani, Thailand994 contributions218 helpful votes
+1
2.0 of 5 bubbles
I checkout of here earlier today after a one night stay. It is apparent whoever designed this hotel did so to make it amazing. What it likely once was is a very rare find for the area. It is quite possible this was once the best hotel in all of Isaan (Northeast-Thai). There are still MANY signs of that and positives to cover, but the rating I’m giving it of poor is well deserved. I’ll cover those reasons earlier in this review then get to the positives.

This one is very minor, but leads to another issue. When checked in we were not given any information about the hotel, such as where our included breakfast would be served, where the swimming pool is or what the hours for the pool and breakfast are. We made a rather long drive here so with information not offered I figured I would just call down to ask later as I wanted to get to the room and rest. (more on that in a bit).

A bell person brought us to our room. He was smiles and friendly. They assigned us to room 705. The keys are old style (a physical key as opposed to a keycard – and nothing needs to be inserted to activate power). The first problem: The security latch was closed on the inside so we couldn’t open the door. We needed to wait for him to take the slow elevator from 7th floor down to first, and get us a key to room 706. It turns out as we were staying in a Super Deluxe room – both rooms which are separated by a living room were ours. So we went in other door and unlatched this and were good to go. This just delayed us maybe 7 minutes or so.

So settling down to relax, I turn on my laptop. This needs a password. Pick up the phone to call to ask for it. It is dead. Go to other room, pick up phone – this one is dead too. It wasn’t until the day I was checking out I notice a taped piece of paper in the elevator informing guest that in early May lightening zapped their phone circuit and the phone system is out hotel wide, it will be replaced, but for now call the hotel at (phone number provided). Note: this was taped as a small letter I didn’t see until taking the lift down to check out in the elevator. It would have been helpful if this was in the room instead / too. Now this was Saturday June 28, 2014 I noticed this. It mentions it had been down since early May. Not sure when soon is as far as replacing it. But so much else in the hotel needs replacing too.

So as mentioned we had two rooms that connect to a living room which makes up the Super Deluxe room we booked. In one of them the lights didn’t work most of the time. They would come on then go off with the power just cutting off.

Quite interesting is we had 3 bathrooms. The two rooms each had one with a tub and shower. The living room had one with 3 different style toilets. A standard western one, a urinal, and what I think might be a French-style toilet (not sure where that one is from). Well 3 bathrooms all of them had a problem.

- In one of the bedrooms, the water from sink didn’t run.
- In the living room bathroom the western style (one most people would use) didn’t flush.
- In the other bedroom once we turned on the shower, it wouldn’t turn off. To top this off the drain switch didn’t open the drain. We had a nail file on us and got it open. THANKFULLY we didn’t use this shower until we were showering before checking out. We just reported it is running and won’t turn off as we checked out.
-
So back to when I didn’t have the WIFI password. I looked for the hotels guide book and it was listed in it. But at the same time I found part of a bag of cashews (the part one would tear off to open them) was in one of this books pages and peanut crumbs were caked all over the pages. Looks like they had been there for a long time.

We ate twice at the hotel restaurant. The first was at night time once we arrived. These have large round tables, like convention style seating. You’re very far from person you are sitting across from. The first major wow is no air-conditioning in the restaurant. Just ceiling fans, it was hot.

The food was poor all across the board and was 5 of us ordering. I had a tomatoes and mushroom pizza. It was round but other than that I can best describe it as being like a frozen Ellios-pizza cooked in a toaster oven. But then adding some extra cheese and the toppings to it. The cheese was however good. But the meals overall were poor as was the pizza. The next morning, breakfast I’d also rate poor though was a buffet style with a fair selection so can fill up. But same deal, no AC, just ceiling fans and it was hot.

The balcony outside the room had chipped paint. The TV in living room was later style of box shaped TVs when they were starting to get slimmer. In one of the room was a very old box-style TV, in the other one of the early flat screen TVs. Again I already mentioned all the issues and things that didn’t work in our room.

Okay now for the positives:

Our super deluxe room was large. 112sqm is what it is listed at. Again it was two rooms, plus a living room and had 3 bathrooms (5 toilets as one had 3).

The swimming pool was almost good. The problem is this hotel cost a lot to stay in, yet they let non guest pay to use the pool. This doesn’t cost much and right from pool opening hours it had many non-guests at it. Also something about every Amari hotel I stay, their pools are not salt-water, thus use chemicals. I always get itchy skin and red welts when using them (it doesn’t last much longer after getting out of the pool). It seems only to apply to Amari hotels – and I stay many times per year at one in Bangkok. I got the exact same rashes in this pool. This seems to be unique to me though so maybe a non-issue. Others that travel with me haven’t gotten the same.

Amari does not market or mention this hotel on their website anymore, and it certainly isn’t up to Amari standards by any means, but I do believe they still manage it. So much of the stuff inside the rooms mention Amari and Amari family.

Where they are Amari like is the friendly staff. The only one tiny issue is at check in the reception just handed us the key and pointed us to bell boy. This is no problem, if we wanted to know anything we’d have asked and feel certain we’d have been answered well. All interactions with staff in this property were good. Even the gardener gave us a wai when passing her.

As mentioned in the intro this was likely designed to be and probably once was the very best hotel in all of Northeast Thailand. That in mind, a lot of the area is beautiful. The lift that goes up, looking down from 7th floor, the city views, a lot of the grounds (these are all mostly in excellent shape) still are intact. Just the entire hotel grounds look nice, lobby, walking areas etc.

It is sad I had to give this such a poor rating, but with all that was wrong with our room, the fact 6 weeks going there is no phone system, that they can’t bother to put some paint on outside balconies, are still using antique TVs, that the swimming pool is marketed like a public pool, that just so much in the room was in bad condition, the food is poor, won’t air condition the restaurant, and I can go on and on here, the rating of poor is well deserved.

Notes: Pool closes at 8PM. Breakfast is until 10AM. Very easy to find. Google maps location is correct. This is in Loei city – which for the most part is not the main tourist areas of Laos, but more just the local city which is a bit sleepy but is okay. We were given pineapple as welcome fruit. There is a neat display with photos showing how flooded the hotel was in 2002 which is a neat piece of history.

Despite all the issues with the room, I still might stay here again if needing to be in Loei city as I’m not familiar with any other large hotels with pool and food and large rooms like this one that are in the city. But if I was to come across another with some reviews I would probably give another a try over this, or because have a car stay in another area of Loei depending on where I need to be.
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Date of stay: June 2014
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Need at minimum a deluxe room if want a balcony. Entire hotel including grounds (other than far...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from supapeetp
Loei Province, Thailand
Dear Guest, Thank you for your interesting, yes we do both requested for more information please visit our hotel website by google searcher, Thank you and best regards, Supapeet.p Manager
Peter B wrote a tip Feb 2018
Kalasin341 contributions78 helpful votes
3.0 of 5 bubbles
"Avoid the second floor"
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Donald W wrote a tip Dec 2017
Bangkok, Thailand166 contributions61 helpful votes
4.0 of 5 bubbles
"Most rooms should be quiet."
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Kidakan wrote a tip Mar 2017
Bangkok, Thailand56 contributions70 helpful votes
5.0 of 5 bubbles
"Suite 704 for park view."
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sking51 wrote a tip Dec 2016
Bangkok, Thailand464 contributions44 helpful votes
3.0 of 5 bubbles
"Backside of hotel is quieter"
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Graham P wrote a tip Feb 2016
Aberdare, United Kingdom82 contributions69 helpful votes
4.0 of 5 bubbles
"We prefer the rear rooms as it looks over the gardens."
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PRICE RANGE
C$25 - C$30 (Based on Average Rates for a Standard Room)
LOCATION
ThailandLoei ProvinceLoei
NUMBER OF ROOMS
156
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Loei Palace Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Loei Palace Hotel
What are some of the property amenities at Loei Palace Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Loei Palace Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Loei Palace Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Loei Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Loei Palace Hotel?
Conveniently located restaurants include Outlaw Brewing, Noi Somtum, and PhuLoei Coffee.
Are there opportunities to exercise at Loei Palace Hotel?
Yes, guests have access to a pool during their stay.
Does Loei Palace Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Loei Palace Hotel?
The staff speaks multiple languages, including English and Thai.
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