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Middle of the road. Decent sized room but very small ensuite affording little privacy. Clean. Pleasant receptionist. Room next door was having some upgrading so builders were a bit noisy...but we were in room early afternoon. Close to centre of town. Seaview from our window.More
Response from wiredfrog, Owner at Grosvenor HotelResponded 4 December 2016
Thank you for your objective review.
Yes, renovation of our hotel bathrooms are ongoing for years. We do one bathroom per month, and this keeps disturbance to a minimum.
We believe that you enjoyed your stay at The Grosvenor.
Stay safe and see...More
First the good things. I was pleasantly surprised by the meal I had in the restaurant. It was well cooked, and tasty. It was also value for money in my view. The waiting staff were friendly and efficient. In fact, every staff member I encountered...More
Thank David A
Response from wiredfrog, Owner at Grosvenor HotelResponded 30 November 2016
Greetings David A
We are appreciative that the restaurant met up with your expectation.
As you said, the room that you mentioned is next to the balcony. The frosted window is there to protect your privacy. It's better than not having anything. Just with any...More
We stayed as part of a group this last weekend. Unfortunately as I travel extensively nationally and internationally on a weekly basis, I would not rate this property very highly. We booked a premium room and were given a standard room above the exit for...More
Response from wiredfrog, Owner at Grosvenor HotelResponded 22 November 2016
Please provide us your direct contact info because we don't have any idea of the group that you booked under. Having a username of P111Dunedin doesn't make it any easier for us to respond to you accordingly.
You claimed about being placed in...More
Waiting staff in the restaurant amazing friendly bubbly and had a smile for every customer cold not fault her. A credit to the hotel. Unfortunately that is the only good thing we could say. The reception staff in the morning - obviously, well as she...More
Response from wiredfrog, Owner at Grosvenor HotelResponded 12 November 2016
Yes, travelwithme1971, like you said, whatever you said do have a lasting effect on the livelihood of our staff here.
Jackie, our Front Office Lady has just undergone a major surgery and she's in an absolute physical pain when you were scornful. She...More
The Grosvenor is a heritage building built in 1895. Given that I did not have high expectations regarding the quality of the rooms
They were dated and a bit tired but were clean. The squeaky floorboards didn't worry me but the person below might not...More
Thank Shayne M
Response from wiredfrog, Owner at Grosvenor HotelResponded 5 November 2016
Apology for not attending to your check-out promptly. We shall have a word with our Front Office Supervisor to remind her to take the mobile phone with her at all times. Being a small size hotel, our staff are required to do other...More
US$67 - US$98 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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