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Totem Hotel & Suites

Expedia.comUS$235*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Totem Hotel & Suites
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140 Reviews from our TripAdvisor Community

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Showing 137: English reviews
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New Delhi, India
Reviewed 4 weeks ago

The suite room is bit pricey but I assume thats because there are few properties in valdez ..We had booked the cottage and on arrival , they didnt find any booking on our name ..That was really surprising as we had even talked to them on phone while booking ..But we were lucky to find one vacant cottage ...we were...

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Helpful?
Thank Vimmy A
Anchor Point, Alaska
Reviewed 1 April 2017

This hotel has been around for a long time and we have stayed here before. Nothing much has changed over time - it is a very basic room and a bit pricey for what you get. There was lots of noise from the rooms located in the back that had several large families staying in them which went on 24-7....

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Helpful?
Thank Nona S
Wasilla, Alaska
Reviewed 30 March 2017

Unless you like loud drunk people after 11:00 pm at night you'll fit in fine. We loved the restaurant and ate there several times. The bathrooms are super small so if you are a person larger than 190lbs you may want a larger bathroom.

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Helpful?
Thank Michael P
Tigard, Oregon
Reviewed 6 October 2016

There are some many different kinds of rooms here. There really is something here for anyone, but reserve early if summer to get the type of room you want. I done the suites, cabins, and regular rooms. It is plain, but sufficient. The restaurant is popular, especially with the locals. Good food and plenty of it.

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Helpful?
Thank FHSwillamette
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear FHSwillamette, Thank you so much for your recent stay with us and for taking the time to leave your positive review with us. We are constantly looking for positive feedback to improve our guest experience. Please be sure to visit us next year to see the many improvements we have implemented. Thank you again, Christian

Las Vegas
Reviewed 1 October 2016

The rooms are large and comfortable. The walls of the hotel are quite thin and noise from adjoining rooms can be a factor with noisy neighbors. The staff is especially friendly and accomodating. We saw some very large rabbits in the parking lot, but they are not dangerous unless you try to grab them. Sfter 15 September, much of Valdez...

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Helpful?
Thank Zoomie70
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Zoomie70, Thank you so much for your kind words after staying at The Totem Inn and Suites. I am happy to hear you were able to interact with our greatest asset, our Totem team. My staff is committed to fulfilling the highest level of satisfaction and will constantly strive to exceed expectations. I'm am extremely proud of them and...

London, United Kingdom
Reviewed 1 October 2016 via mobile

Other than being in a good location, everything else about the hotel is really below average. We stayed at Chugarch Suites part of the 'hotel'. The furniture is old, the towels are stained, and I agree with another reviewer about the carpets. Really dirty. Also the toilet smelt of mildew. Of course, it is also pricey for such a place....

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Helpful?
Thank KLWanderer
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear KLWanderer, I'm sorry to hear your recent stay with us was less than satisfactory. In the future, please immediately contact management directly during your stay. I would have immediately made sure to rectify the issues you were reporting. The Chugach suites are very new units on property, I've not received any comments/complaints of issues in that building, but will...

Reviewed 21 September 2016

My daughter and I stayed in the cabins at the Totem Hotel. The cabins were quiet and pretty comfortable. The bed could have used a new mattress. I would stay here again. There aren't many places to stay in Valdez. You can cook in the cabin which is a good thing because the restaurants aren't that great in Valdez. Pick...

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Helpful?
Thank Donna Y
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Donna, Thank you for taking the time to review your recent stay with us while visiting Valdez. We have listened to the constructive feedback from our guest and are looking to replace the mattress' on property, to improve the quality of your next stay. Please give us a call the next time you are planning a trip to Valdez,...

Dublin, Ireland
Reviewed 21 September 2016

We stayed in this hotel for three nights.We had a one bedroom suite in the Chugach building,The hotel was clean and the suites was comfortable. Nothing special about the hotel itself, outside of its location. All the harbor shops, bars and restaurants are just a short walk from the hotel. We ate breakfast in the restaurant and it was delicious....

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Helpful?
Thank alanmary16
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Alanmary, We are please to hear you enjoyed your stay with us at The Totem Inn and Suites. Please be sure to contact us directly when planning your next trip to Valdez. We look forward to seeing you soon! Thank you for staying with us and for taking the time to leave a review, Christian

Reviewed 17 September 2016

We stayed two nights in the motel section (Room# 122). The room was old and outdated with stained carpet. Maybe because of the wet weather, the room had slight smell. The room does have microwave and fridge for convenience. The cleaning staffs were not professional at all. They took the $5 tip, but didn't bother to change the towels or...

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Helpful?
Thank Lei C
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Lei, Thank you for taking the time to review your recent stay with us, I am sorry to hear your visit was less than perfect. Rest assured we are working to improve the quality of our rooms on property. Please be sure to plan a return trip to Valdez, so you're able experience our upgraded amenities here at The...

New York City, New York
Reviewed 12 September 2016

We were 3 people and the room had one Queen bed. There was no mention of the number of beds before the reservation. If you are 2+ make sure you call them. On the plus side, we did have a pull out couch which could be used for the additional person.

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Helpful?
Thank Vivek N
CHRISTIAN S, General Manager at Totem Hotel & Suites, responded to this review

Dear Vivek, Thank you so much for your recent stay with us, and for taking the time to review your experience. I am sorry to hear there was an issue with the room type that was reserved when placing your reservation. We have recently started to the process to update our system to assist in eliminating this exact error. Please...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A wonderful hotel and suites combination, located 1 block from the harbor and Prince William Sound with the best breakfast in town! We look forward to your visit with us! ... more   less 

Additional Information about Totem Hotel & Suites

Address: 144 E. Egan Dr., Box 648, Valdez, AK 99686
Region: United States > Alaska > Valdez
Price Range: $227 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Totem Hotel & Suites 2.5*
Number of rooms: 50
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Also Known As:
Totem Hotel Valdez
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Questions & Answers

Here's what travellers have asked, with answers from Totem Hotel & Suites staff and other travellers.
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Questions? Get answers from Totem Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The cabins may be quieter than the rooms.”
Zoomie70, 1 Oct 2016 | Read review
“Pick the cabin!!!”
donnay115, 21 Sep 2016 | Read review
“Get a room in the Chugach Building”
alanmary16, 21 Sep 2016 | Read review
“Go to the Best Western.”
33NickG, 9 Sep 2016 | Read review
“No elevator in the suites unit. If you are traveling with a ton of stuff and don't want to lug it, ask for a 1st floor suite.”
O5988QDlindab, 9 Aug 2016 | Read review
5 of 5
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US$235* /night
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Prices are for 1 room, 2 adults
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