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2017-10-08 2017-10-09
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    Totem Hotel & Suites

    144 E. Egan Dr., Box 648, Valdez, AK 99686
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    2017-10-08 2017-10-09
    Traveller (14)
    Room & Suite (5)
    Dining (3)
    • Excellent25%
    • Very good31%
    • Average27%
    • Poor8%
    • Terrible9%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Hotel
    Airport Transportation
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Banquet Room
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Oct 8Oct 9
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (142)
    There are newer reviews for Totem Hotel & Suites
    See the most recent reviews
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    11 - 15 of 139 reviews

    Reviewed 17 September 2016

    We stayed two nights in the motel section (Room# 122). The room was old and outdated with stained carpet. Maybe because of the wet weather, the room had slight smell. The room does have microwave and fridge for convenience. The cleaning staffs were not professional...More

    Thank Lei C
    Response from CHRISTIAN S, General Manager at Totem Hotel & SuitesResponded 10 October 2016

    Dear Lei, Thank you for taking the time to review your recent stay with us, I am sorry to hear your visit was less than perfect. Rest assured we are working to improve the quality of our rooms on property. Please be sure to plan...More

    Reviewed 12 September 2016

    We were 3 people and the room had one Queen bed. There was no mention of the number of beds before the reservation. If you are 2+ make sure you call them. On the plus side, we did have a pull out couch which could...More

    Thank Vivek N
    Response from CHRISTIAN S, General Manager at Totem Hotel & SuitesResponded 10 October 2016

    Dear Vivek, Thank you so much for your recent stay with us, and for taking the time to review your experience. I am sorry to hear there was an issue with the room type that was reserved when placing your reservation. We have recently started...More

    Reviewed 9 September 2016

    The hall ways need to be re-carpeted & so do the rooms badly. The paint in the hall ways is in sad shape. The furniture needs to be upgraded severely. The coffee maker was broken & it took two tries to get a working one...More

    1  Thank Nick G
    Response from CHRISTIAN S, General Manager at Totem Hotel & SuitesResponded 10 October 2016

    Dear Nick, Thank you for the constructive feedback on your recent stay with us. We are in the process of renovating our property, and will be sure the necessary upgrades and repairs have been completed to improve our guest experience. Please be sure to visit...More

    Reviewed 25 August 2016 via mobile

    We arrived to find the mini blinds in our room not working. The were up and our room faced the highway and was very close. We called the front desk and they sent the housekeeper who was nice but couldn't figure out how to help....More

    1  Thank Carlovers
    Response from CHRISTIAN S, General Manager at Totem Hotel & SuitesResponded 10 October 2016

    Dear Carlovers, I'm extremely disappointed to hear about your unsettling experience with our previous front desk staff member. In the future when traveling please be sure to immediately ask for the General Manager when you experience issues with your stay. I was happy to immediately...More

    Reviewed 22 August 2016

    The hotel was clean and the rooms were comfortable. Staff was helpful and friendly. Nothing special about the hotel itself, outside of its location. Our room looked out at the mountains across the highway. Very nice. All the harbor shops are just a short walk...More

    Thank F3251HFmarkm
    Response from CHRISTIAN S, General Manager at Totem Hotel & SuitesResponded 10 October 2016

    Dear Mark, Thank you so much for your positive and helpful review. I am happy to hear your room was comfortable and clean. I am also very pleased to hear that our service level exceeded your expectations. We constantly strive to improve our level of...More

    Best Western Valdez Harbor Inn
    580 reviews
    #1 of 5 hotels in Valdez
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    33 reviews
    #2 of 14 B&Bs / Inns in Valdez
    House on the Rock B & B
    85 reviews
    #1 of 14 B&Bs / Inns in Valdez
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Banquet Room
    • Airport Transportation
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Refrigerator in room
    • Microwave
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$158 - US$309 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Hotels.com, Orbitz, Expedia and Cheap Tickets so you can book your Totem Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Alaska >
    • Valdez
    • Also Known As
    • Totem Hotel Valdez
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    Traveller (14)
    Room & Suite (5)
    Dining (3)
    Hotel & Grounds (26)
    Family and Play Areas (13)
    Glacier Hotel
    28 reviews
    .36 km away
    Best Western Valdez Harbor Inn
    580 reviews
    .35 km away
    Mountain Sky Hotel
    214 reviews
    .46 km away
    Nearby Restaurants
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    Nearby Attractions
    The Valdez Museum and Historical Archive
    146 reviews
    .37 km away
    Maxine & Jesse Whitney Museum
    79 reviews
    .83 km away
    Dock Point Park & Trail
    6 reviews
    .06 km away
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    320 reviews
    .19 km away
    Ask a question
    Questions & Answers
    Kara H
    10 June 2016|
    AnswerShow all 7 answers
    Response from jerid H | Property representative |
    Hello, As far as I know there are no hotels that have a pool here in Valdez. As far as Jacuzzis, I know the Totem Inn does not. If you are looking to get more questions answered the front desk number is (907835-4443. There... More
    Cheryl F
    4 June 2015|
    AnswerShow all 2 answers
    Response from Mark S | Property representative |
    Hi Cheryl, Thank you for your inquiry. Because of our full service restaurant with a "legendary breakfast" we do not package inclusive rates. We would love to have you join us both for a great nights rest and possibly one... More
    8 May 2015|
    Response from Mark S | Property representative |
    Our cancellation policy is 24 hours or 1 day and I apologize for the confusion. I need to update this on the Trip Advisor site, thank you for the reminder and hope to see you this summer. Mark Spring, GM
    Room Tips
    "2nd floor and bring your laundry detergent!"
    Read review
    "The cabins may be quieter than the rooms."
    Read review
    "Pick the cabin!!!"
    Read review
    "Get a room in the Chugach Building"
    Read review
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