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Quality Inn

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Traveller (39)
Room & Suite (31)
Dining (13)
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Overview
  • Excellent44%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
2 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (540)
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533 results
Traveller rating
222
189
72
34
16
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LanguageEnglish
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222
189
72
34
16
Show reviews that mention
All reviewsquail hollow innkartchner cavernsroom was cleanhot tubbiscuits and gravyhot breakfastbest western hotelbest westernsroad noisenice poolplace to staywafflesvery nice hotelfridge and microwavenice stayconvenient locationeasy access
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1 - 5 of 533 reviews
Reviewed 2 weeks ago via mobile

Used to be a best western, staff is friendly, bed was super comfortable, breakfast was hot with the best biscuits and gravy, pool and hot tub, fridge and microwave in room, older but updated, very clean, adjacent to I-10, reasonably priced, close to activities such...More

1  Thank Julie K
Response from BestWesternBenson, Assistant Manager at Quality InnResponded 2 weeks ago

Thank you for sharing your recent stay with the travel community. We are very pleased to hear that you enjoyed your stay with us. Thank you so much for the wonderful review.

Reviewed 2 weeks ago via mobile

I had some issues here but once they got worked out I had a good stay. My room had a mini fridge and microwave and the bed was comfortable. They have some cleaning tweaks to make especially for the flooring as my feet came away...More

Thank Deanne A
Response from BestWesternBenson, Assistant Manager - Brandi at Quality InnResponded 2 weeks ago

Thank you for choosing Quality Inn for your travel needs. We are very happy to hear that you enjoyed your stay with us. We do apologize about the floor situation and thank you for bringing it to our attention. Your feedback is very important to...More

Reviewed 3 weeks ago

Very understaffed and poorly managed. Room was decently clean but the bathroom was not. Continental breakfast was an over crowded room with below average food, if there's even any left by the time you get there.More

Thank Jordan J
Response from BestWesternBenson, Assistant Manager - Brandi at Quality InnResponded 2 weeks ago

Thank you for sharing your recent stay with the travel community. We apologize for the inconveniences you had during your stay. Your feedback is extremely important to us as this will help us to achieve our mission, to provide the perfect guest experience. We hope...More

Reviewed 4 weeks ago via mobile

Chose this inn for the location for the cavern but when i got to this place, i wish i had booked somewhere else. The bathroom was dirty. The hand towel had stains and so did the face towel. Bed linen were also stained. I like...More

Thank Monkeycritique
Response from BestWesternBenson, Assistant Manager - Brandi at Quality InnResponded 2 weeks ago

Thank you for sharing your stay with us. Your feedback is extremely important to us for this allows us the opportunity to consistently improve. Please be assured that the issues you had experienced have been addressed, and the appropriate action has been taken. Thank you...More

Reviewed 4 weeks ago

We had a nice stay at the Quality Inn. It was clean. The staff were great. The complimentary breakfast was good. Beds were comfortable. Mini fridge in room. Table and chairs were nice for card playing with friends. Pool available. Prices very good. If you...More

Thank theheatonfamily
Response from BestWesternBenson, Assistant Manager - Brandi at Quality InnResponded 4 weeks ago

Thank you for the great review and for choosing Quality Inn for your travel needs.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$55 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$55 - US$86 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (39)
Room & Suite (31)
Dining (13)
Pool & Beach (10)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"Go somewhere else."
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"Choose a room on the pool side, not as noisy."
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"If you're a light sleeper, you don't want this hotel."
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"For added comfort and privacy ask for a room in the bungalow annex behind the pool."
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