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MainStay Suites Casa Grande

139 reviews
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Traveller (12)
Room & Suite (7)
Hotel & Grounds (30)
Overview
  • Excellent42%
  • Very good33%
  • Average12%
  • Poor8%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from MainStay Suites Casa Grande
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
Dec 24Dec 25
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (139)Write a Review
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Traveller rating
55
46
18
12
7
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LanguageEnglish
55
46
18
12
7
Show reviews that mention
All reviewsfull size refrigeratorbreakfast barmain stayno elevatorfront deskone nightnew carpetoffice chairkitchen areatwo storyfree nightsbed was comfortablenice roomsawesome stayan extended staythe staff was friendly and helpfulstay at this hotel again
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1 - 5 of 138 reviews
Reviewed 2 weeks ago

Always had a good stay here, it's perfect for long term stays and Tiffany, the manager, always makes sure I have my favorite room. She's amazing. I'll always come back here when I am traveling through Arizona.More

Thank Brian C
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 2 weeks ago

Thank you for the review! We are always happy to see you have you con into town Brian. I didn't get a chance to talk to you much when you were in town but I wanted to let you know we are under new ownership...More

Hotel's Favourite
Reviewed 23 August 2017

Clean and friendly atmosphere. They include a hot breakfast and you can't beat the prices. There is no elevator but it is only a two story hotel so that isn't so bad. Only three pillows so if you want more, requiest them. Microwave, refrigerator in...More

Thank TravelingAlways3
Response from TMM35, General Manager at MainStay Suites Casa GrandeResponded 28 August 2017

Thank you for the great review . We appreciate the kind words and hope to have an opportunity to serve you again in the future.

Reviewed 2 weeks ago via mobile

Its been about 7 years since I have stayed and was surprised with the changes. A new carpet makes a huge difference. I would just like to say that Tiffany went above my expectations of a manager. She was helpful and knowledgeable of the new...More

Thank teenmom92
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 2 weeks ago

Thank you for the great review! We are always happy to see our returning guest. I also wanted to let you know we are under new ownership and will be looking to up date the hotel soon.

Reviewed 4 weeks ago via mobile

I stayed for a week. Clean and neat. Friendly staff. Especially Tiffany. A package that I had delivered to the hotel arrived after I checked out. Tiffany made sure the package got shipped to my home. Excellent service. Thanks Tiffany!

Thank js06447
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 2 weeks ago

Thank you for the review Joe we hope to see you again soon.

Reviewed 4 weeks ago via mobile

This "hotel" is amazingly horrible. I wish I could leave -5 instead of a one. The fact that it is older isn't the issue, with one huge exception. All the beds, rollaway,etc. are obviously ancient. Uncomfortable is an understatement. Electric outlets non functioning, showers and...More

Thank SQM2
Response from TMM35, Manager at MainStay Suites Casa GrandeResponded 2 weeks ago

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your comments with my staff to ensure we handle these types of situations differently in the future. Again, thank you for your time...More

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Traveller (12)
Room & Suite (7)
Hotel & Grounds (30)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$57 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$57 - US$93 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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