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SpringHill Suites Phoenix Chandler/Fashion Center

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#20 of 32 Hotels in Chandler
Certificate of Excellence
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SpringHill Suites Phoenix Chandler\/Fashion Center
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159 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Phoenix Chandler/Fashion Center
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Showing 158: English reviews
Reviewed 24 July 2016 via mobile

Sarjit - Great customer service! We didn't have to ask for things, she just knew what we needed and brought it to us! The hotel is clean. They have a nice pool. Awesome location - It is right by a mall and other shopping centers Thank you so much!

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Helpful?
Thank Erika B
Dave M, Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Erika Thank you for sharing your experience at the SpringHill Suites Phoenix Chandler/Fashion Center through the Guest Satisfaction Survey. As a Marriott Rewards Silver Member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

Reviewed 6 July 2016

There was a little confusion with finding our reservation but everything else was wonderful. The breakfast is GREAT! The rooms were quiet, clean and looked as depicted on the pictures for a double queen bed accommodation. It sits directly across the street from the mall and plazas full of shopping and dining delights. The staff was very friendly and check...

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Helpful?
Thank naja h
Dave M, Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for sharing your experience at the SpringHill Suites Phoenix Chandler/Fashion Center through the Guest Satisfaction Survey. As a Marriott Rewards Silver Member, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral...

Erie, Pennsylvania
Reviewed 30 June 2016

The staff was amazing at this hotel. The assistant general manager Chris was a pleasure to speak with and extremely informative. By far the best employee has to be Shelley on the desk. She was always smiling, pleasant, cheerful, and genuinely happy to see us whenever we walked by. She even called our room the night before we left to...

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Helpful?
1Thank Dawn F
Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for the great review. Our staff takes pride in delivering excellent customer service. I can't wait to share this with Chris and Shelley! Please come see us again soon!

Swan Point, Maryland
Reviewed 10 June 2016

First time to Arizona. Stayed 3 days....Rooms were nice and great price. The staff was amazing, Everyone greeted us and was helpful. I was very impressed with Sarjit. During breakfast she worked the room ,greeting guests , offering assistance,and made everyone feel welcome. The next morning for breakfast she was off and it was chaos in there. The next day...

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Helpful?
Thank Smili887
Dave M, Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for sharing your experience at the SpringHill Suites Phoenix Chandler/Fashion Center through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

A TripAdvisor Member
Level Contributor
4 reviews
1 helpful vote
Reviewed 3 June 2016 via mobile

From the outset we knew it would be a great experience to stay in this hotel. Catherine M. was the receptionist when we arrived. She greeted us with a friendly smile and a gracious manner. She helped us find a restaurant and then as soon as we got settled in our room, she called and asked if the room was...

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Helpful?
Thank A TripAdvisor Member
Dave M, Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Thank you for sharing your experience at the SpringHill Suites Phoenix Chandler/Fashion Center through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Reviewed 28 May 2016

Beds were great, decor a bit dated, nice staff and a really great, free breakfast. Most of all it was clean and had a great feel. The pool was warm, but had a fair amount of debris in it. Centrally located.

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Helpful?
Thank Lori W
Detroit, Michigan
Reviewed 26 May 2016

Overall it was a nice hotel with extremely nice staff that went out of their way to make your stay as nice as possible. The rooms where clean and comfortable. Breakfast was good. I only had one issue while there. I went to workout at night and my key did not work in the gym door. The front desk women...

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Helpful?
Thank julio6925
Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

We appreciate your review of our hotel. The staff takes extreme pride in delivering excellent customer service and we apologize for the gym door lock. It's been replaced and works perfect now. Please come and see us again soon!

Reviewed 15 May 2016 via mobile

I came in on business and checked in early evening. There were 2-3 people at the front desk and they all attended to people asking about traffic to the airport in the morning, and paid no attention to me. When they realized I was not with the people asking about airport traffic, they apologized and helped me promptly. I needed...

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Helpful?
Thank Dena L
Hermosillo, Mexico
Reviewed 9 May 2016

We stayed here from thursday to sunday. On thursday morning, I received an email from the hotel, telling that they were waiting for us, and if there's anything they can do to make our stay better, we should let them know. It was a very nice surprise, since I never received such welcoming from an a hotel. I asked if...

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Helpful?
Thank Cristina F
Andrew W, Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Dear Cristina Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Phoenix Chandler/Fashion Center. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also noticed that there were several missed opportunities. Please accept our apology for not meeting your...

Reviewed 26 April 2016 via mobile

My daughter threw away her retainer at breakfast and didn't realize it till we were driving home to Cali. Chris the mgr dug through the trash to find it and mailed it to us. Way beyond his job description!!! He also called me by name every time I walked through the lobby and I was only there 2 days. Sarjit...

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Helpful?
Thank Trishamommy
Andrew W, Manager at SpringHill Suites Phoenix Chandler/Fashion Center, responded to this review

Dear Mrs Larson, Thank you for sharing your experience at the SpringHill Suites Phoenix Chandler/Fashion Center through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about SpringHill Suites Phoenix Chandler/Fashion Center

Address: 225 N Metro Blvd, Chandler, AZ 85226-3194
Region: United States > Arizona > Central Arizona > Chandler
Price Range: $128 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Phoenix Chandler/Fashion Center 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Springhill Suites Phoenix Chandler/Fashion Hotel Chandler
Springhill Suites Chandler
Hotel Style:
#14 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Phoenix Chandler/Fashion Center staff and other travellers.
1 question
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Berkeley, California
over a year ago

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Questions? Get answers from SpringHill Suites Phoenix Chandler/Fashion Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you need a comfortable bed and a modern clean room look elsewhere as this Marriott property needs a facelift.”
 of 5 bubbles donaldw840, 13 Nov 2016 | Read review
“Inner courtyard facing room was pretty quiet except for stomping from above.”
 of 5 bubbles suramom, 26 Oct 2016 | Read review
“I'm a third floor person. No noise from above.”
 of 5 bubbles tripryank72, 24 Oct 2016 | Read review
“Try and get on the top floor. We heard movement above us, not too loud, but distracting if you like it really quiet.”
 of 5 bubbles dwigmaster, 4 Oct 2016 | Read review
“Book online for the best prices!”
 of 5 bubbles najah2016, 6 Jul 2016 | Read review
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