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SpringHill Suites Phoenix Chandler/Fashion Center

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Traveller (30)
Room & Suite (97)
Dining (6)
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Overview
  • Excellent43%
  • Very good29%
  • Average18%
  • Poor4%
  • Terrible6%
Travellers talk about
“front desk”(27 reviews)
“any requests”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Phoenix Chandler/Fashion Center
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Offers from SpringHill Suites Phoenix Chandler/Fashion Center
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (194)
There are newer reviews for SpringHill Suites Phoenix Chandler/Fashion Center
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Traveller rating
80
56
35
9
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LanguageEnglish
80
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35
9
13
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All reviewsfront deskany requestswalking distancegreat free breakfastthe sofa bedroom layoutdirectly across the streetchandler fashion centerhigh schoolmaintenance staffyogurthuge mallair conditionerawesome staffbreakfast bargreat place to stayextended stay
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51 - 55 of 193 reviews
Reviewed May 28, 2016

Beds were great, decor a bit dated, nice staff and a really great, free breakfast. Most of all it was clean and had a great feel. The pool was warm, but had a fair amount of debris in it. Centrally located.

Thank Lori W
Reviewed May 26, 2016

Overall it was a nice hotel with extremely nice staff that went out of their way to make your stay as nice as possible. The rooms where clean and comfortable. Breakfast was good. I only had one issue while there. I went to workout at...More

Thank julio6925
Response from Dave M, General Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded May 27, 2016

We appreciate your review of our hotel. The staff takes extreme pride in delivering excellent customer service and we apologize for the gym door lock. It's been replaced and works perfect now. Please come and see us again soon!

Reviewed May 15, 2016 via mobile

I came in on business and checked in early evening. There were 2-3 people at the front desk and they all attended to people asking about traffic to the airport in the morning, and paid no attention to me. When they realized I was not...More

Thank Dena L
Reviewed May 9, 2016

We stayed here from thursday to sunday. On thursday morning, I received an email from the hotel, telling that they were waiting for us, and if there's anything they can do to make our stay better, we should let them know. It was a very...More

Thank Cristina F
Response from Andrew W, Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded May 11, 2016

Dear Cristina Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the SpringHill Suites Phoenix Chandler/Fashion Center. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We also...More

Reviewed April 26, 2016 via mobile

My daughter threw away her retainer at breakfast and didn't realize it till we were driving home to Cali. Chris the mgr dug through the trash to find it and mailed it to us. Way beyond his job description!!! He also called me by name...More

Thank Trishamommy
Response from Andrew W, Manager at SpringHill Suites Phoenix Chandler/Fashion CenterResponded April 27, 2016

Dear Mrs Larson, Thank you for sharing your experience at the SpringHill Suites Phoenix Chandler/Fashion Center through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve,...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$82 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chandler
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$82 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Business Hotel in Chandler
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (97)
Dining (6)
Pool & Beach (6)
Amenities (11)
Business Centre & Event Rooms (1)
Questions & Answers
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2calgrads
December 4, 2015|
Answer
Response from George C | Reviewed this property |
Yes
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Votes
Room Tips
"I always avoid first floor, but have never had a bad room or bad experience"
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"Upper floors may not have the damp carpet issue."
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"If possible choose a room away from the elevator and on the top floor."
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"Check to make sure your bedding has been changed."
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