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07/05/2017 08/05/2017
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    Holiday Inn Chandler

    1200 W Ocotillo Rd, Chandler, AZ 85248-5706
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$93
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    Traveller (11)
    Room & Suite (22)
    Dining (15)
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    Overview

    • Excellent61%
    • Very good23%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “front desk” (15 reviews)
    “visit family” (5 reviews)
    “clean rooms” (7 reviews)
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 3 days ago

    Very comfy room, bigger than expected. Quite neighborhood right next to the golf course. I had a nice view right over the pool. Even with people swimming, the noise was negligible. Excellent check in, easy peasy. Had outlets in all the right spots, no scrambling...More

    Helpful?
    A TripAdvisor Member
    1 review
    Reviewed 1 week ago

    The only reason why I did not give the stay a 5 is that that they were having problems with their room card lock system. Holiday Inns have become our first choice in hotels and we enjoy the benefits of membership.More

    Review collected in partnership with this hotel
    Helpful?
    Response from David H, Front Office Manager at Holiday Inn Chandler

    Thank you, We appreciate you kind word about your stay here, I would like to personally apologizes about the issue you did encounter at your stay here. We have implemented ways that can help guest such like yourself avoid issues like this. -David Hall |...More

    Reviewed 2 weeks ago via mobile

    Have stayed at the Ocotillo property going on 4 weeks now. Property very well maintained except tv signal occasionally goes out. Food in the lounge has been good, great pricing for appetizers during happy hour. Staff very friendly but overall don't feel they go above...More

    Helpful?
    Response from David H, Operations Manager at Holiday Inn Chandler

    Hello Rim2RimFlagstaff, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our staff didn't meet your expectations. This critical feedback will be used in training our staff. We would like to also...More

    Reviewed 3 weeks ago

    Our large extended family stayed at the hotel while in town for a funeral.. The entire staff was welcoming and helpful to all of us. The manager was very accommodating. We appreciated the comfortable beds, nice patio and pool area, and large couches in the...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Araceli P, General Manager at Holiday Inn Chandler

    Dear Guest, Thank you for choosing Holiday Inn at Ocotillo for your visit to Chandler AZ. I'm happy to read that your family enjoyed their stay during this difficult time. We really enjoyed hosting you and your family. Thank you for the nice feedback about...More

    Reviewed 4 weeks ago

    This could and should be a much better experience; the room was not very clean and the service is mediocre. Given the location and the competition in the area, I would have expected for more. I wish to see some renovation and a more generous...More

    Review collected in partnership with this hotel
    Helpful?
    Response from IHGService, Guest Relations Manager at Holiday Inn Chandler

    Hi zivitk, Thanks for choosing to stay at the Holiday Inn Phoenix Chandler AZ and leaving feedback. I regret to learn that the general upkeep of the room and level of service rendered negatively affected your overall experience. Your review will be taken up with...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$109 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Business Hotel in Chandler
    Photos
    Traveller (11)
    Room & Suite (22)
    Dining (15)
    Pool & Beach (2)
    Nearby
    Nearby Hotels
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    15 reviews
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    Nearby Restaurants
    Keegan's Grill & Taproom
    95 reviews
    1.55 km away
    Stone & Vine Urban Italian
    55 reviews
    1.56 km away
    D-Vine Wine Bar and Bistro
    89 reviews
    .10 km away
    Coconut's Fish Cafe
    22 reviews
    .15 km away
    Nearby Attractions
    Zelma Basha Salmeri Gallery
    100 reviews
    .89 km away
    Tumbleweed Park
    87 reviews
    4.66 km away
    Arizona Railway Museum
    35 reviews
    3.66 km away
    The Chandler Museum
    6 reviews
    6.47 km away
    Questions & AnswersAsk a question
    Stephany2025
    What is the best rental car company to use when flying in on Southwest & staying at this hotel?
    24 March 2017|
    Answer Show all 2 answers
    Response from eddyd263 | Reviewed this property |
    All the rental car companies are located in a separate location that you reach via shuttle bus so just select the one with the best pricing. We used Enterprise. Have a nice trip!
    1
    Vote
    Lauren_cheer21
    The pool at night (and somethimes) in the day is chilly. Can you make it a little warmer please?
    25 March 2015|
    Answer Show all 2 answers
    Response from Jennifer M | Reviewed this property |
    It's Arizona, the water is refreshing!
    1
    Vote
    Room Tips
    "Rooms on upper floor have better views of birds"
    Read review
    "enjoyed first floor for the outside porch."
    Read review
    "There was a smell when we entered our room that was like a sewer back up. We did report it to the front desk..."
    Read review
    "Room 422 has a balcony with 2 chairs and a small table. Also the room has a Jacuzzi tub...I didn't try..."
    Read review