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Holiday Inn Chandler

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Holiday Inn Chandler
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106 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Denver, Colorado
Reviewed 1 week ago

I have stayed here numerous times& love it. Convenient, clean, w/ friendly&professional staff. Has everything you need;24 hour coffee, gym, pool, bar, food. My kiddos love it, too. Pancakes are AMAZING. They even mailed me items I left in the room once. Generous.

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Helpful?
Thank didugger
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you for continuing to stay at our Holiday Inn at Ocotillo when you come to Phoenix. We are thrilled to hear your comments about our staff, I agree that they are excellent and I'll be sure to share your feedback with them and to continue to motivate exceptional experiences like this. We look forward to seeing you again soon!...

Burlington, Massachusetts
Reviewed 1 week ago

Nice room, front desk is excellent even at late night check-in. Good breakfast, fresh, large selection. Good location. "Plenty of parking places. Professional feel. Large selection of food choices through vending machine.

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Thank roboranjan
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you for choosing The Holiday Inn at Ocotillo for your recent visit to Arizona. We appreciate you for the nice comments about our restaurant, staff, and our location. I'm glad to hear that you enjoyed our onsite restaurant. I agree that it is excellent. We're looking forward to seeing you again next time you're in Chandler Arizona. Araceli Palma...

St. George Ut.
Reviewed 2 weeks ago

easy access, but not on any major interstate(noise) beautiful surroundings and grounds. the breakfast was great. the room was roomy and the bed was very nice. will definitely come again, perfect weather

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Thank greenland8
Richard K, Front Office Manager at Holiday Inn Chandler, responded to this review

Dear greenland8, Thank you very much for taking the time to leave us with a review of your recent trip to the Holiday Inn Phoenix-Chandler. I am so glad that you found the location to be convenient and beautiful. We hope you come back and visit us again soon! Sincerely, Richard Krajewski Front Office Manager.

Reviewed 2 weeks ago via mobile

Typical Holiday Inn. This is a remodeled hotel in a business/residential area. There are not very many restaurants within walking distance. There is a winery/restaurant across the street but pricy. The mall is about ten minutes drive with many chain restaurants. The breakfast is not a part of the standard room rate so you need to ask what hotel package...

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Helpful?
Thank Margo P
Richard K, Front Office Manager at Holiday Inn Chandler, responded to this review

Dear Margo P, Thank you for taking the time to tell us about your recent visit to our property. I am sorry to hear that you found our location and room products to be less than adequate. I will absolutely be sharing your concerns with the staff, so that we can improve our modes of informing guests about the area....

Reviewed 2 weeks ago

The neighborhood is very well-kept and new. Golf courses and restaurants all around. The property itself is great, with a private, heated outdoor pool and hot tub. The lobby is welcoming with great, caring staff! They let us check in early, and upon entering our room it seemed to be in the middle of some repairs (beds propped against the...

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Helpful?
Thank Taylor M
Richard K, Front Office Manager at Holiday Inn Chandler, responded to this review

Dear Taylor M, Thank you so much for taking the time to provide us with your feedback about your recent trip. I am delighted to hear that you found the property to be convenient and enjoyable. I am also glad to hear that you had such a positive experience with the staff. I will definitely be sharing this review with...

Dodge City, Kansas
Reviewed 2 weeks ago

The staff was wonderful. My husband had surgery and they did everything they could to help make him comfortable. They were very friendly and courteous. The food was very good and the breakfast buffet was very good. I used the laundry facilities and they were adequate.

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Thank Jan N
Richard K, Front Office Manager at Holiday Inn Chandler, responded to this review

Dear Jan N, Thank you so much for taking the time to leave us a review. I am thrilled to hear that the staff took care of you and your husband while you were here. I hope that your husband is recovering from his surgery well. I will certainly be sharing your comment with our staff and to continue to...

Colorado Springs, Colorado
Reviewed 4 weeks ago

Nice hotel with all of the needed amenities. Property is well kept and location is very nice. Area is mostly residential but also with nice restaurants within walking distance. Staff was very friendly.

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Thank Stephen R
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Thank you for your kind words and an awesome review! We appreciate your great comments about our hotel and especially the staff, they work very hard to provide a great experience. We are very proud of our hotel and we do our best to keep it exceptional for our guests.

Los Angeles, California
Reviewed 14 December 2016

Staff was very responsive. Breakfast was awesome. I love the location. Very close to stores and pick it based on the location to my training at the office. Will select this hotel for my next visit. Love the gym

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Thank rennardd2016
Richard K, Front Office Manager at Holiday Inn Chandler, responded to this review

Dear Rennardd2016, Thank you so much for taking the time to leave us with these kind words. I am delighted to hear that you enjoyed the gym and that you found the location of the hotel to be convenient. We look forward to seeing you again the next time you are in the area. Sincerely, Richard K. Front Office Manager

Munich, Germany
Reviewed 12 December 2016

Hello Check in on reception staff was friendly and took care of things. However, the restaurant was very disappointing, breakfast even for Americans very poor and not much choices. Once i have order dinner in the restaurant and decided to move to my room, but instead of delivering it to my room, i have got it all in a doggy...

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Helpful?
Thank jankI6245PT
Araceli P, General Manager at Holiday Inn Chandler, responded to this review

Dear Jank16245PT, Thank you for taking the time to share your recent experience with us. I am sorry to hear you feel our standards are not up to par. I will be sure to share your feedback so we can improve as a team. We are committed to providing exceptional service to our guests.

Orange, California
Reviewed 6 December 2016

We travel to chandler several times per year to visit family and always stay at Holiday Inn. Our only complaint that there are no towel racks in the bathroom. We are asked to save water by hanging up and reusing towels, but there is no place to hang them. Very inconvenient.

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Helpful?
Thank fdirish
Richard K, Front Office Manager at Holiday Inn Chandler, responded to this review

Dear fdirish, Thank you for taking the time to provide us with feedback about your visit. I will be sharing your concerns about the towel racks with my GM so that we may find a solution to this issue. However, I am glad to hear that you found the rest of your stay to be enjoyable. We hope to see...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the new Holiday Inn at Ocotillo Hotel. This beautiful full service hotel is conveniently located just minutes from Downtown Phoenix, Sky Harbor International Airport, Chandler Fashion Center Mall, Golf, Casinos, Snedigar Sports Complex, Firebird International Raceway, and many other Arizona attractions. If you are traveling on business, the Holiday Inn at Ocotillo Hotel is located conveniently to Motorola, Microchip Technology, Amkor Technology, Orbital Sciences, Wells Fargo, John Deere, and several Government agencies. The lovely Holiday Inn at Ocotillo Hotel features a full-service restaurant and bar, plentiful meeting space for corporate or private gatherings, and deluxe guest accommodations. We invite you to stay with us and experience the kind of customer service that makes you want to come back soon and stay longer. Welcome to the Holiday Inn at Ocotillo Hotel. ... more   less 

Additional Information about Holiday Inn Chandler

Address: 1200 W Ocotillo Rd, Chandler, AZ 85248-5706
Region: United States > Arizona > Central Arizona > Chandler
Price Range: $191 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Chandler 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Holiday Inn Chandler Hotel Chandler
Chandler Holiday Inn
Hotel Style:
#5 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Chandler staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Chandler staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“enjoyed first floor for the outside porch.”
 of 5 bubbles greenland8, 6 Jan 2017 | Read review
“There was a smell when we entered our room that was like a sewer back up. We did report it to the front desk and hopefully it was taken care of.”
 of 5 bubbles 817jann, 3 Jan 2017 | Read review
“Room 422 has a balcony with 2 chairs and a small table. Also the room has a Jacuzzi tub...I didn't try it out - maybe next time.”
 of 5 bubbles anthonysK5460TE, 5 Dec 2016 | Read review
“This question is not clear”
 of 5 bubbles theresao194, 29 Nov 2016 | Read review
“Ask for a room overlooking the pool, it's a nice view.”
  • A view of the pool from our 2nd floor suite.
 of 5 bubbles roba705, 14 Sep 2016 | Read review
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