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Holiday Inn Phoenix - Chandler

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1200 W Ocotillo Rd, Chandler, AZ 85248-5706
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (41)
Room & Suite (36)
Dining (12)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-12-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Phoenix - Chandler
Updated 20-12-25 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 36 hotels in Chandler
Location
Cleanliness
Service
Value
Welcome to the new Holiday Inn at Ocotillo Hotel. This beautiful full service hotel is conveniently located just minutes from Downtown Phoenix, Sky Harbor International Airport, Chandler Fashion Center Mall, Golf, Casinos, Snedigar Sports Complex, Firebird International Raceway, and many other Arizona attractions. If you are traveling on business, the Holiday Inn at Ocotillo Hotel is located conveniently to Motorola, Microchip Technology, Amkor Technology, Orbital Sciences, Wells Fargo, John Deere, and several Government agencies. The lovely Holiday Inn at Ocotillo Hotel features a full-service restaurant and bar (COVID-19 has caused a temporary F&B closure), plentiful meeting space for corporate or private, and socially distanced gatherings, and deluxe guest accommodations. We invite you to stay with us and experience the kind of customer service that makes you want to come back soon and stay longer. We look forward to welcoming you to the Holiday Inn at Ocotillo Hotel.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Aerobics offsite
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Wine / champagne
Bowling offsite
Patio
Tennis court offsite
Children's television networks
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
ATM on site
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Microwave
Flatscreen TV
Wardrobe / wardrobe
Iron
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
213Reviews3Q+A34Room tips
Traveller rating
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  • 11
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Popular mentions
Laura D wrote a review Apr. 2021
1 contribution
I will start by saying the hotel desk staff were very polite. However,  I couldn't be more dissatisfied with the hotel service. I stayed 4 nights with no room cleaning even after 2 requests 2 days in a row.  We were gone all day and returned to dirty sheets, overflowing garbages, unvacuumed floors, dirty ice buckets, empty Kleenex and no clean towels or washcloths. Our last night they made our bed with dirty sheets. This is completely unacceptable! I also must add our last night a car outside of window had a panic alarm going off a least 10 times between 12am and 6am. The staff called police and the car was not registered to a guest. It should have been towed instead of left to repeatedly go off all night long. My sister hasn't received an adequate compensation response. 4 nights 60,000 points and over $300. We asked for 60,000 points. Wow. Never again.
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Date of stay: April 2021Trip type: Travelled with family
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Prairietrave wrote a review Feb. 2021
89 contributions7 helpful votes
+1
We chose this hotel because of the location, which was excellent. We chose the jacuzzi spa suite and never even used it. The room smelled, had leftover tortilla chips and toothpicks in the kitchen cabinets, floors were dirty and jacuzzi tub old and dirty looking. The shower was in the jacuzzi. I was so disappointed, my husband just didn’t want to stay a second night. We had planned to stay at this hotel three nights, but moved to another hotel. The room would have been great if it and the hotel had been clean.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
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Response from IHG Service, Owner at Holiday Inn Phoenix - Chandler
Responded Mar. 7, 2021
Hi Prairietrave, Thank you for choosing to stay with us and for posting a candid review. I was very concerned to read your comments regarding your room condition, cleanliness, housekeeping service, hot tub, and shower condition. This is not the joy of travel for all experience that we wanted for all our guests. I will make sure to share your comments with our team for the necessary improvements needed on our end. We appreciate you as our guest and I still hope you would give us another chance in the future. Orlando A. Case Manager IHGService
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S Jimenez wrote a review Feb. 2021
1 contribution
We had to make an unexpected lay over on a road trip from TX to CA. We called Holiday Inn to get a room for a few hours. Star, the guest service agent, was extremely understanding. She gave us the best available rate and was very friendly. The property is beautiful and the rooms have balconies to boot. Thank you Star for reducing the stress in an unplanned situation.
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Date of stay: February 2021Trip type: Travelled on business
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Beverlee B wrote a review Jan. 2021
Long Beach, New York, United States4 contributions5 helpful votes
Wonderful, kind customer service. Heidi, the manager was so willing to help me. I had a problem with my reservation and she immediately took care of it! When I initially called she was not in yet and Angelique at the front desk was so understanding and made sure Heidi was informed as soon as she was on duty. I got a quick phone call back from Heidi, assuring me everything had been handled. I am so appreciative and thankful.
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Date of stay: January 2021
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Trail57355692347 wrote a review Jan. 2021
1 contribution
Enjoyed being greeted by Star Chico every night during our 5-nite stay. Star was so helpful with scanning/printing items that I needed and generally cared for our needs, no matter how small or large they were. She made this stay so much easier for us during our travels to Chandler for funeral arrangements.
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Date of stay: January 2021
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PRICE RANGE
US$84 - US$250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn chandler hotel chandler, chandler holiday inn
LOCATION
United StatesArizonaCentral ArizonaChandler
NUMBER OF ROOMS
106
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Frequently Asked Questions about Holiday Inn Phoenix - Chandler
Which popular attractions are close to Holiday Inn Phoenix - Chandler?
Nearby attractions include Zelma Basha Salmeri Gallery (0.9 km), Sibley's West: The Chandler and Arizona Gift Shop (6.4 km), and Escape the Room (6.4 km).
What are some of the property amenities at Holiday Inn Phoenix - Chandler?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Phoenix - Chandler?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Phoenix - Chandler?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Phoenix - Chandler?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Phoenix - Chandler?
Conveniently located restaurants include Floridino's Pizza & Pasta, SanTan Brewing Company, and The Keg Steakhouse + Bar - Chandler.
Are there opportunities to exercise at Holiday Inn Phoenix - Chandler?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Phoenix - Chandler?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Phoenix - Chandler?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Phoenix - Chandler offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Holiday Inn Phoenix - Chandler accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.