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Staybridge Suites Phoenix - Chandler

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3990 W Chandler Blvd, Chandler, AZ 85226-3802
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (71)
Room & Suite (54)
Dining (12)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-12-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staybridge Suites Phoenix - Chandler
Updated 20-12-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 36 hotels in Chandler
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
The beautiful brand new Staybridge Suites Phoenix Chandler is centrally located providing easy access to major highways and interstates making the short commute to Downtown Phoenix, The Phoenix Sky Harbor International Airport, Scottsdale, Tempe, Mesa and Gilbert even shorter! Not driving? No need to worry! The Staybridge Suites is walking distance from Chandler Fashion Center where you can shop to your heart's desire and find several food options to cure your cravings. Traveling on business? Chandler is home to many of the world's leading financial and technology companies including Intel, Microchip, Tokyo Electron, Wells Fargo and Bank of America. While making your reservation make sure to mention what corporation you are with or visiting as the Staybridge Suites offers several companies preferred hotel discounted rates! Our one and two bedroom suites include separate living, sleeping areas and fully equipped kitchens. Enjoy our daily complimentary full hot breakfast buffet each morning; our evening social including a light meal on Tuesday, Wednesday and Thursday evenings. We also offer a complimentary laundry facility, storage lockers, 24-hour Fitness Center; a Business Center and complimentary high-speed Internet access. At the Staybridge Suites Phoenix Chandler you can enjoy grilling on our patio grills, stay cool with our outdoor pool or relax at our whirlpool and fire pit.
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Room & Suite (54)54
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Meeting rooms
Spa
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish

Location

Full view
43Car recommended
Grade: 43 out of 100
21Restaurantswithin 1 km
0Attractionswithin 1 km
178Reviews9Q+A44Room tips
Traveller rating
  • 127
  • 31
  • 10
  • 6
  • 4
Time of year
Traveller type
Language
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Popular mentions
Lainy325 wrote a review Mar. 2021
Greeley, Colorado25 contributions44 helpful votes
We checked in late on Sunday night. The room was clean, and fairly quiet, although our room faced Chandler Blvd and we could hear traffic noise. Monday's breakfast was good, and plentiful. Tuesday's breakfast was horrible: overcooked, mushy breakfast burrito, sour milk, other options were unappealing. Then the toilet in our room overflowed (clean water, not sewage). We called housekeeping, asked that the floor be mopped, and requested clean towels and TP. We also stopped at the desk on our way out and repeated our needs. We left for the day, which we spent taking care of my terminally ill brother-in-law. We arrived back at 1:30AM to find that nothing had been done! The towels we placed on the bathroom floor had soaked up the water. I immediately called housekeeping, told them we needed clean towels and TP within 5 minutes. About 10 minutes later she arrived with towels, but had to go back for the TP. No one from management attempted to apologize the next day, or make it right. There was no one at the desk when we checked out, so we just left the keys on the counter and walked out. Inexcusably poor service!
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Date of stay: March 2021
Value
Rooms
Service
Room Tip: If you have to stay here, get a room on the back side, not facing Chandler Boulevard
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1 Helpful vote
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Response from Tharaldson Hospitality, Owner at Staybridge Suites Phoenix - Chandler
Responded Mar. 12, 2021
Please accept our sincere apology for the service you received during your recent stay. We appreciate your feedback and have shared your comments with our hotel team to better improve our service for any future visits. Have a Great Day! Amy Trostle
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Carrie wrote a review Jan. 2021
2 contributions1 helpful vote
I was really excited to stay in this Staybridge Suites Hotel because I love the Chandler area and was expecting really good things about this “newer” hotel. After a long, rainy, stressful drive into the area, I was greeted by no one at the front desk. After waiting patiently instead of getting an apology or even just a “hello,” I was scolded for not finding this person in the kitchen. I said, “oh I’m sorry, I would’ve never thought to actually go INTO the kitchen where I do not work to find you.” Things only got worse from there in which I was informed that there was some insane pet fee for one night - I think $140-$150. It was more than my room cost and I was defeated. Eventually the manager waived the fee thank God as I’m staying one night plus have documentation that my pet is technically an emotional support animal, but usually I just pay reasonable fees. I was then put in a room that wreaked of cigarette which I’m sure was given to me special by the wonderful front desk lady. I almost went back down to ask for a new room but what is even the point when things are going so terrible. I was more just so sad about it all because I had a serious plan to stay here long term if I ever got a short term job in Chandler as I am usually staying at Staybridge Suites. Now my plans were slipping away from me while my mother was telling me over the phone about how much she hates Arizona. Sigh. It was a rough night stay. I won’t be back.
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Date of stay: January 2021Trip type: Travelled on business
1 Helpful vote
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Response from Madyson Pulliam, Owner at Staybridge Suites Phoenix - Chandler
Responded Feb. 1, 2021
Thank you for your feedback! We will be sending your words off to management for corrective action.
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CaboMary wrote a review Nov. 2020
Camp Verde, Arizona89 contributions27 helpful votes
The hotel is very comfortable and clean. It was also quiet although located on a major street with traffic. I did not get to use all the amenities but the hot breakfast was nice and the room was very comfortable with all facilities for making your own meals if you want to be thrifty. I had initial problems connecting my cell phone to internet but was able to solve it on 2nd day after changing some phone settings. The hotel does require masks in all public areas, which is likely a very good thing.
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: back (north) facing rooms are likely quieter
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Response from Tharaldson Hospitality, Owner at Staybridge Suites Phoenix - Chandler
Responded Nov. 25, 2020
We are happy to hear you enjoyed your stay. Thank you for your review. We hope to see you again soon. Have a Great Day! Amy Trostle
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rwu wrote a review Sep. 2020
Allentown, Pennsylvania3 contributions1 helpful vote
Overall hotel very pleasant and had many good trips. Unfortunately on my most recent trip I got bitten by some bedbugs. I pulled up the mattress, found two bedbugs almost immediately and presented them to the staff. They put me in a new room while I was out and assured me that they had inspected my old room thoroughly and had not found any more bugs. When I went to pack my luggage and move to my new room, within 15 seconds I found another bed bug and brought it to the front desk. Not a very thorough search! I asked them to take responsibility but they refused to, saying it could have been a previous guest or that I could have brought them in, perhaps off a park bench. A direct quote: "It's not our fault there were bedbugs".
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Date of stay: September 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Check your mattress, you never know...
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1 Helpful vote
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Response from Julie Wemmert, General Manager at Staybridge Suites Phoenix - Chandler
Responded Sep. 23, 2020
Mr Wu, I am sorry we got off to a bad start. I am glad we spoke on Friday and were able to work everything out. Again, I apologize for the inconvenience you experienced while staying at our hotel. If there are any more concerns, please feel free to reach out to me at anytime. Respectfully Julie Wemmert General Manager
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edp6 wrote a review May 2020
Dawsonville1 contribution
Absolutely delightful stay. They totally had their act together with all aspects of handling the Covid 19 issue. They scheduled and cleaned pool and gym for safe and controlled usage. Good pick-up breakfast/coffee. Friendly and helpful staff. A great experience under the circumstances.
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Date of stay: May 2020
Value
Location
Service
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Response from Tharaldson Hospitality, Owner at Staybridge Suites Phoenix - Chandler
Responded Nov. 25, 2020
We are happy to hear about your great experience at our hotel. Thank you for sharing your feedback. We hope to see you again when you are in the area. Have a Great Day! Amy Trostle
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Previous
PRICE RANGE
US$114 - US$261 (Based on Average Rates for a Standard Room)
LOCATION
United StatesArizonaCentral ArizonaChandler
NUMBER OF ROOMS
104
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Frequently Asked Questions about Staybridge Suites Phoenix - Chandler
Which popular attractions are close to Staybridge Suites Phoenix - Chandler?
Nearby attractions include Chandler Museum (1.2 km) and Crayola Experience (1.2 km).
What are some of the property amenities at Staybridge Suites Phoenix - Chandler?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Staybridge Suites Phoenix - Chandler?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Phoenix - Chandler?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Staybridge Suites Phoenix - Chandler?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites Phoenix - Chandler?
Conveniently located restaurants include Firebirds Wood Fired Grill, Abuelo's Mexican Restaurant, and Hop Social Tavern.
Are there opportunities to exercise at Staybridge Suites Phoenix - Chandler?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Staybridge Suites Phoenix - Chandler?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Phoenix - Chandler?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Phoenix - Chandler offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Staybridge Suites Phoenix - Chandler?
The staff speaks multiple languages, including English and Spanish.