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Crowne Plaza Phoenix - Chandler Golf Resort

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Crowne Plaza Phoenix - Chandler Golf Resort
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186 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Clark, New Jersey
Reviewed yesterday NEW

Stayed for one night. Did not have a chance to play the golf course but will be back to play it. Staff was friendly and helpful. Excellent location, downtown with several restaurants within walking distance. Room had a small balcony.Pillows in need of a upgrade. For the rate I paid, I was extremely satisfied.

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Helpful?
Thank Scott L
Phoenix
Reviewed yesterday NEW

The front desk people were great and friendly, check in was painless. The room was a little difficult to get to as it is an older hotel and the layout is a little weird. That being said, the hotel is clean and well taken care of. It sits next to several eateries and pubs in downtown Chandler. Great place to...

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Helpful?
Thank TravelerfromArizona
Loveland, Colorado
Reviewed 1 week ago via mobile

Stayed here while in town and it was very quiet and well kept. Beautiful hotel right next to downtown Chandler which is a cool place to hang. Beds are comfy and room was very clean. Make sure to hang do not disturb sign or maids will come a knocking!

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Helpful?
Thank rokeedy
Worcester, Massachusetts
Reviewed 2 weeks ago via mobile

I wanted a decent place to sleep after arriving from the East Coast late at night. Found a great rate on Hotwire when all the hotels were going for much more due to the high season. Since I was just going to sleep for 8 hours and hit the road at breakfast this resort fit the bill. I had a...

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Helpful?
Thank Korat1
Southern California
Reviewed 3 weeks ago

I stayed there here with a group of friends mid-December for a get-together and to see a concert at the nearby Chandler Center. When I first arrived, I stood at Reception for a good 5+ minutes and was never acknowledged. There were two ladies at the desk, and neither said anything to me. I kept looking around trying to figure...

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Helpful?
1Thank So-Cal-yte
IHGService, Guest Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Dear So-Cal-yte, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the inconvenience the check-in service...

Foxboro, Massachusetts
Reviewed 12 December 2016

I was traveling for business and needed a place for an overnight stay in Chandler that was close to the downtown area. My very long flight arrived early and I was concerned that I would not be able to check into my room since I was 3 hours early. The staff were very kind and accommodating and even located me...

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Helpful?
Thank Foxboro2
Ithaca, New York
Reviewed 9 December 2016 via mobile

We were in town for a wedding and this is the perfect place to gather. Excellent service. Room is clean and comfortable. The grounds are lovely and it is walking distance to great food and shopping. Attentive staff. Will definitely go back!

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Helpful?
Thank judeg
Muncie, Indiana
Reviewed 1 December 2016

Stayed several times at this Crowne Plaza while traveling on business. The staff has always been very helpful and accommodating. I enjoy the outdoor courtyards with pleasant landscaping -- part of the reason I enjoy traveling to Phoenix in the winter. Another real plus, for me, is the balcony/patio in every room -- I like to be able to open...

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Thank DebinIndiana
Tucson, Arizona
Reviewed 25 November 2016

We loved how close to was to great restaurants and shops that we could walk to. We ate and sampled great food and beer at the SanTan Brewery (delicious). We also enjoyed a glass of wine at Crust and would have loved to eat there if we didn't already have dinner plans. The rooms was nice, but nothing memorable to...

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Helpful?
1Thank GoTravelJen
IHGService, Guest Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Dear GoTravelJen, Thank you for your feedback and for choosing our hotel for your travel needs. It was very rewarding to hear that our hotel location was convenient for your family trip and equally happy to read that you enjoyed the pool and hot tub. Please accept my sincere apologies for the challenges you experienced with the resort fee policy,...

Minneapolis, Minnesota
Reviewed 13 November 2016

I chose this location because it seemed it would be a decent hotel if it's "at the golf course". However, I believe only a small amount of rooms overlook any kind of a golf course. I am a Platinum member of IHG and have stayed at Crowne Plaza's before. The front desk staff was awesome and very friendly. My room...

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Helpful?
1Thank Ro F
IHGService, Guest Relations Manager at Crowne Plaza Phoenix - Chandler Golf Resort, responded to this review

Dear Ro F, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our rooms, amenities and breakfast options....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Boasting an newly renovated 18-hole USGA golf course with driving range and 35,000 square feet of meeting space the San Marcos Golf Resort Hotel is the perfect place to stay. Within minutes of Cactus League Spring Training visit your favorite teams: Chicago Cubs, Giants, Diamondback and the Angels. Just outside the front door you can explore downtown historic shops, breweries and eateries. Sink into a luxurious bed, with a pile of pillows, a plush duvet and satin-soft cotton sheets and awake revitalized and fresh to a full service Coffee House, featuring Starbucks located just outside your door. Relax and cool off after your golf game or a match on our lighted tennis courts in our 1912 lounge or AJ's Restaurant. Luxurious landscaped courtyards are a great way to unwind from your meeting, or enjoy the serenity on your private patio or balcony. Take a dip in our luxurious pool and therapy spa while enjoying a cocktail or check your e-mail using our complimentary Wi-Fi and business center. Located within minutes of Chandler Mall, PF Changs, theaters, AZ State University, and corporate office parks, leave the work to us by allowing our Resort Concierge take care of your entertainment & travel desires. We are just miles from Tempe, Gilbert, Mesa and Phoenix. Listed on the National Register of Historic Places, the Crowne Plaza San Marcos Golf Resort Hotel is your perfect destination. ... more   less 

Additional Information about Crowne Plaza Phoenix - Chandler Golf Resort

Address: 1 N San Marcos Pl, Chandler, AZ 85225-7870 (Formerly Crowne Plaza San Marcos Golf Resort)
Region: United States > Arizona > Central Arizona > Chandler
Price Range: $178 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Phoenix - Chandler Golf Resort 3.5*
Number of rooms: 248
Reservation Options:
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Also Known As:
Crowne Plaza San Marcos Golf Hotel Chandler
Crowne Plaza Chandler
Chandler Crowne Plaza
Hotel Style:
#15 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Phoenix - Chandler Golf Resort staff and other travellers.
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Questions? Get answers from Crowne Plaza Phoenix - Chandler Golf Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would think rooms on the north side would be the quietest”
 of 5 bubbles TravelerfromArizona, 19 Jan 2017 | Read review
“rooms on the south side of the hotel overlook only a very tall hedge, making your balcony totally your own and the room quiet.”
 of 5 bubbles DebinIndiana, 1 Dec 2016 | Read review
“Get a room on the east side, it's a closer walk to the pool and restaurant/bar.”
 of 5 bubbles rof842, 13 Nov 2016 | Read review
“If you have to stay here, get a upper floor room, make sure it's clean before you unpack.”
  • We care so much we put a round seat on an oblong toilet
  • Big stain next to the bed. Ewww
 of 5 bubbles Amge55, 16 Oct 2016 | Read review
“My review applies only to the restaurant/bar/lounge area.”
 of 5 bubbles 495chrisy, 13 Oct 2016 | Read review
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