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Quality Inn - Cottonwood

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Quality Inn - Cottonwood
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145 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn - Cottonwood
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Showing 142: English reviews
Arizona
Reviewed 2 October 2014

The room was clean, but there was a note taped inside the door that appeared to be from one guest to another guest. The in room safe was locked. The door appeared that somebody previously tried to kick it in. It was difficult to lock. The people I was travelling with that stayed in the room next door said their...

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Helpful?
2Thank DesertCreatures
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Really don't know about the note on the door. We have outside entrances. I will check into the door issue.

Gilbert, Arizona
Reviewed 29 September 2014 via mobile

very dated it overall was a good stay. Outside appearance was interesting. The paint doesn't match and was definitely rushed. Inside was fine though, as to be expected. Right down the street from RIOT. Can walk there!!

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2Thank Jason M
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review. Yes we are painting and we're trying to get it done before Winter sets in. Our location is great for access to Old Town--thanks for mentioning it. Just 1-mile away. Please come again when our renovations are complete. We are hoping for the Spring of 2015.

TUCSON
Reviewed 3 September 2014

The rooms at the Quality Inn in Cottonwood have gone down hill considerably since we stared going there years ago. The rooms have had desks taken out and the carpets and drapes are worn. The free breakfasts have more items than you would expect, and are usually very good. There is no restaurant or bar on site.

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Thank cemcgTucson
Candy1000, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

We are in the process of taking bids for new furniture. Our new rooms will all have desks (currently just our King Rooms have desk for business travelers--none in the double bed rooms), sofa. Our 32" flatscreen tvs are all in. Everything takes time. We ask our guests to be patient. In exchange, we offer the most reasonable chain hotel...

Mesa
Reviewed 2 September 2014

We stayed at the Quality Inn. It was the only hotel left in town for the Labor Day weekend. The room was large, clean and comfortable. We were hoping to stay on Main Street but the Quality Inn was only a mile or so away. We had no complaints. It's a decent place to stay.

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Thank CK1Mesa
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your review.

Upland, California
Reviewed 12 August 2014

The front desk day clerk was extremely nice and helped out entire team with reservation! We chose this hotel because of her helpfulness and kindness. The night clerk extremely rude and acted as though it was my fault that my room keys no longer worked. Then the night clerk laughed at me and placed his hand out for the keys...

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Helpful?
Thank Softballmom023
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to give your review. I apologize for the front desk agent's actions and will take corrective action on this. Your group was great! Please come again.

Lake Havasu City, Arizona
Reviewed 17 July 2014

Nothing super fancy but than I didn't want that. It is a very comfortable, clean place, very quite and with an OK price. They offered a very, Great breakfast! Cottonwood is within a 50 mile circular drive that will take you through, 4 state parks, 3 national monumental areas and of course the Red Rocks of Sedona. We made the...

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1Thank mike s
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

I would like to personally thank you for taking the time to give the hotel a nice review. It is refreshing to know that. We will look forward to seeing you again. Let us know if we can help you with your next stay.

Mesa, Arizona
Reviewed 16 July 2014

When I checked in the lobby looked great. I got I had some problems with making a reservation and that was taken care of well. I was surprised at how plain the room looked after seeing the lobby - first time I had ever seen blankets as a cover on the beds. Everything was neat and clean, just not as...

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1Thank Patty H
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

The hotel supports no smoking throughout. Guests are asked to smoke 20 feet away from any entrance door. Corrective actions have been taken on this matter. Although we cannot control or monitor people 24-7. You suggestion on the signage will be considered.

Chandler, Arizona
Reviewed 23 June 2014

After Hotels.com reviews and the photos were available for the Quality Inn were posted, I had higher expectations for what we got. They posted online that they had a restaurant/bar onsite, but there was nothing but a plastic curtain covering the entrance to the "restaurant". When I went to my room, as soon as I looked up, I saw a...

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3Thank Wendy H
Concerned2006, Public Relations Manager at Quality Inn - Cottonwood, responded to this review

Hello. Please be advised that the only website the hotel is responsible for or controls is the one through Choice Hotels.com. Perhaps this complaint should be to Hotels.com? The restaurant and Lounge leased occupants left unexpectedly in May 2014. The advertisement for this was removed immediately from our controlled website. We also offer an 800 number for guests to call...

Phoenix, Arizona
Reviewed 19 June 2014

I could go one with many problems with this motel but the most irritating was the lack of a front desk person. I checked in last evening and the lobby was empty. A guy came out after a minute with paint on his hands and checked me in. This morning I attempted to check out before breakfast but the lobby...

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Helpful?
Thank dcjw700
Concerned2006, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for your comments. Sorry there was not an attendant waiting for your departure. There are more than one employees at the Quality Inn. Our employees pitch-in and do lots of duties. Reality is $100 a day for renting anything is reasonable. There are utilities, food, staff, mortgage, taxes, etc that must be paid. I doubt any like-property will...

Gainesville, Georgia
Reviewed 17 June 2014

I wasn't expecting a lot after reading the reviews here, but I'm not a picky person and needed a place to stay in Cottonwood. I got more than anticipated. The room is older (so BIGGER!), but looks like it has been updated recently. There was an empty space where it looked like there should be furniture, but I really didn't...

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Helpful?
Thank pitterpat000
Candy1000, Guest Relations Manager at Quality Inn - Cottonwood, responded to this review

Thank you for taking the time to give us such a great review. Yes, we are under renovations. New furniture to be here by November! It is so exciting. Cannot wait. Please come again and experience the "new" us!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Banquet Room
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel centrally located to many events/attractions within 15-mile radius. Across from hospital. Unique shops and wine-tasting minutes away. Sedona 14 mi, Jerome 8 mi, CampVerde 12 mi. Verde Canyon Railroad, Blazin' M Ranch Show, Out of Africa Wildlife, Indian Ruins, Casino, and more. Grand Canyon 2.5 Hours away. ... more   less 

Additional Information about Quality Inn - Cottonwood

Address: 301 W State Route 89a, Across from Hospital, Cottonwood, AZ 86326-4145
Region: United States > Arizona > Cottonwood
Price Range: $104 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn - Cottonwood 2.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Cottonwood Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn - Cottonwood staff and other travellers.
2 questions
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Erie
Mohave Valley, Arizona
over a year ago

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Questions? Get answers from Quality Inn - Cottonwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool and hot tub are between the two guest room bldgs; rms facing the pool would be good if you/your children plan to use them.”
 of 5 bubbles kitn552, 2 Sep 2016 | Read review
“Stay at a different hotel.”
 of 5 bubbles lexus602, 30 Jul 2016 | Read review
“accessibility, good parking, easy to get to.”
 of 5 bubbles RUTHC973, 18 Mar 2016 | Read review
“We had second floor rooms.. I was able to view the parking lot from my window.”
 of 5 bubbles DebM493, 17 Nov 2015 | Read review
“Check room before taking it would be helpful.”
 of 5 bubbles chuckp650, 24 Oct 2015 | Read review
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