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Best Western Douglas Inn & Suites

CancelonUS$112*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$143*
US$112*
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US$120*
US$120*
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Best Western Douglas Inn & Suites
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161 Reviews from our TripAdvisor Community

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Showing 150: English reviews
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oklahoma
Reviewed yesterday NEW

Wonderful to stay at. This hotel is close to some very nice restaurants, Walmart and the Mexican border. The rooms are large, quite, and well stocked with towels. The breakfast is hot and has a great selection of fruits, yogurt, and pastries.

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Helpful?
Thank alphawolfie
Phoenix, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 8 January 2017

Fifth time staying at this Best Western in the last six months. The staff is always very friendly and helpful. The room is always super clean and extremely comfortable. I will continue staying at this hotel whether on a business trip or leisure.

Review collected in partnership with Best Western
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Helpful?
Thank elromar
About Hotel's Favourite Review
esmeralda v, Manager at Best Western Douglas Inn & Suites, responded to this review

Thank you for the feedback on our property. Always a pleasure to see such satisfied guests. We wish to continue to satisfy you during your stays at The Best Western Douglas Inn and Suites. Regards, Esmeralda V.

Tucson, United States
Reviewed 1 week ago

We came to this hotel for a charity event in the area. We were very surprised that the hotel was very nice and quiet. The staff was very helpful and informative. Our room was a nice size and colorful. We would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank O3276HXdavidd
esmeralda v, Manager at Best Western Douglas Inn & Suites, responded to this review

Thank you Your business is very important to us and we value you. By telling us what you liked about your stay and , you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future,...

Idaho Springs, Colorado, United States
Reviewed 4 weeks ago

I am a Marriott/Hilton person, but stayed at this Best Western and was pleasantly surprised. Clean room, friendly staff.. Hot breakfast (eggs too salty)... Staff was very helpful with information about Douglas and the surrounding area.

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Helpful?
Thank ruthbrown27
esmeralda v, Manager at Best Western Douglas Inn & Suites, responded to this review

Thank you for staying in Best western. We hope on seeing you in the future.

Pascagoula, Mississippi
Reviewed 4 weeks ago

One of the poorest customer service hotels I've stayed at in a long time. Been to 30 countries and this rates near the bottom. A very nice facility but the service is horrible. The staff are not all on the same page and need training in customer care skills...

Review collected in partnership with Best Western
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Helpful?
Thank denob2016
esmeralda v, General Manager at Best Western Douglas Inn & Suites, responded to this review

Dear Denob2016 Thank you for your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope...

California Desert, California
Reviewed 7 April 2017 via mobile

Typically don't stay at this chain. But being there is really nothing better in Douglas, gave it a chance. Very surprised to see it compare to some of the Holiday Inn Express hotels I've recently stayed at. Even better than some. Only gripe was the handicapped accessible room, but I arrived early, and it was sold out otherwise. Room 214...

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Helpful?
Thank hawag z
esmeralda v, Manager at Best Western Douglas Inn & Suites, responded to this review

Dear. Hawag z Thank you for staying on our property. Your business is very important to us and we value you. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us...

San Angelo, Texas
Reviewed 22 February 2017

At approximately 9:30 PM, the fire alarm went off. The hotel was evacuated. We were not given time to get anything - left my car keys behind, which was the bad mistake. In pajamas and slippers, thin jacket, all the guests and hotel staff stood in the cold, windy night while scores of firemen combed the hotel for the source...

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Helpful?
Thank christinec174
esmeralda v, Manager at Best Western Douglas Inn & Suites, responded to this review

Dear Christin, I would like to thank for you for the review on our property. I'd like to start off by apoligizing for the inconvience you had during your stay. I was well aware of the situation and guided my staff the best was possible. Unfortunatly the fire department advised us to not shut alarm off until they arrived to...

Globe, United States
Reviewed 20 February 2017

When I made reservations I requested a ground floor room due to my arthritis and difficulty walking. When I checked in I was told there were no ground floor rooms left. I was assigned a room on the third floor. Next time I will check my reservation and CONFIRM they have what I want - or find another motel. On...

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1Thank Debby K
esmeralda v, General Manager at Best Western Douglas Inn & Suites, responded to this review

Ms. Debby, We want to thank you for choosing Best and for being a customer. I would like to apoligize for the inconviences you experienced during your stay. Our hotel does Guarantee room types but unfortunatly not room floors until the day of. It is very hard to predict what options on floors we have until the day of and...

Reviewed 19 February 2017 via mobile

We tried to get into Bisbee to stay and could not because of holiday on Monday for Presidents' Day. They recommended Best Western in Douglas 20 minutes away. Room was clean service was good. A nice place to stay. Not to many restersunts close so drove to one on main.

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Helpful?
Thank Sharon N
esmeralda v, General Manager at Best Western Douglas Inn & Suites, responded to this review

Ms. Sharon, Thank you for completing a review on our hotel. We appreciate your time and value your business. Looks like you had a good stay over all. I would like to know what we could have done different to have scored a 5 on your review. We would like to know what we could have done different. Feell free...

Fort Lauderdale, Florida
Reviewed 18 February 2017

I have stayed at BW many times and I am extremely pleased with the quality of this hotel, especially being so close to the border. The rooms are very clean and well kept including the bathrooms. The breakfast area is fantastic, always stocked and very clean. All of the staff are extremely nice and go out of their way to...

Review collected in partnership with Best Western
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Helpful?
Thank SteelDog414
esmeralda v, General Manager at Best Western Douglas Inn & Suites, responded to this review

Thank you for your feed back on our hotel. I am extremely pleased to know you had a great stay during your visit. I will be sure to let my staff know of the amazing job they all did. And we hope to continue to make our guests stay as wonderful. we hope to see you at our property again....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Douglas, Arizona's newest hotel. Best Western Douglas Inn & Suites features a custom modern design with all the comforts of home. All our very spacious guest rooms offer wireless or hardwired high speed internet access, fridge, microwaves, irons & boards, hairdryers, cofee makers and coffee, radio alarm clocks, 32" LCD TV's. Our suites will upgrade you into a larger room with a sitting area and an upgraded MP3 player radio alarm clock. Deluxe continental breakfast is included to all guest, FREE, including hard boiled eggs, hot self serve waffles, pastries, cereals, 3 juices and so much more. Relax and unwind outside by our beautifuly landscaped heated swimming pool and spa. Hope to see you soon at the Best Western Douglas Inn & Suites! ... more   less 

Additional Information about Best Western Douglas Inn & Suites

Address: 199 E 7th St, Douglas, AZ 85607-2877
Region: United States > Arizona > Douglas
Price Range: $159 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Douglas Inn & Suites 2.5*
Number of rooms: 69
Reservation Options:
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Questions & Answers

Questions? Get answers from Best Western Douglas Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for upstairs room”
alphawolfie, 26 May 2017 | Read review
“Top floor has a good view of the mountains”
ruthbrown27, 28 Apr 2017 | Read review
“Past experiences at hotel - excellent. However,.I will forever remember the terrible night and how tired I was the following day.”
christinec174, 22 Feb 2017 | Read review
“They offer a shampoo conditioner combo so take conditioner”
karenm502, 18 Oct 2015 | Read review
“Upstair rooms facing opposite from the main road”
MonicaNepomnaschy, 18 Jul 2015 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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