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GreenTree Inn & Suites Florence

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283 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Phoenix, Arizona
Reviewed 23 March 2017

Worth taking the time to do this. Not worth the time to be detailed. Apparently the definition of reserved means something different to this hotel. Literally, the person that checked in before me got the room type I reserved. He didn't even reserve the same room type. I know because we carpooled and know him personally. However, if you are...

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Thank 520ajc
Amanda S, Manager at GreenTree Inn & Suites Florence, responded to this review

Thank you for taking the time to provide your review. We're really sorry we were not able to get you the room type you were looking for. We will work hard to get you your room request on your next visit. Thank you, Amanda S.

Grand Rapids, Michigan
Reviewed 22 March 2017

Stay was good. Hotel was clean but A/C unit did not work properly and ran all night without catching up with set temp. A/C unit also loud, ran all night, so not much sleep. Would recommend, but I think maintenance needs to check systems before renting rooms. Also Clock radio did not work to set alarm.

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Thank todds350
Amanda S, General Manager at GreenTree Inn & Suites Florence, responded to this review

Thank you for your review and letting us know about your recent stay. I'm glad that overall your stay was good. I am sorry you experienced the items you've noted and will be sure our maintenance team takes a look at this. Thank you for bringing this to our attention so we can make the necessary improvements.

Hollister, California
Reviewed 22 March 2017

Greentree in is nice for being in the middle of nowhere. The suite is large and plenty of space for a large family stay. The pool seemed to have too much chlorine but it was refreshing. Lastly the elevator was extremely slow.

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Thank jakemY6830UV
Amanda S, Manager at GreenTree Inn & Suites Florence, responded to this review

Thank you for sharing your review! I'm pleased we were able to provide nice accommodations for an enjoyable stay. We do weekly maintenance on our pool to ensure the chemical levels are up to par, and will be sure to relay this feedback. Thank you again, and we look forward to welcoming you back soon.

Wheatland, Wyoming
Reviewed 22 March 2017

Hotel was nice, staff at front desk was great! The hotel was fully booked and they were running like crazy but very helpful and accomodating. One unpleasant experience was the room smelled stuffy upon entering and the carpet had some damp spots...very unconcerting... The soda bed was NOT comfortable. Otherwise, the only place to stay for miles!!

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Chattanooga, Tennessee
Reviewed 20 March 2017

Your hotel was more than I expected. Relatively new, and well cared for with friendly staff. Also unexpected was the city of Florence. Interesting small town with things to explore. Recommend the hardware store down town.

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Thank Marlin L
Amanda S, Manager at GreenTree Inn & Suites Florence, responded to this review

Dear Marlin L, Thank you so much for taking the time to share your review and highlights from your stay. We're glad we could go above and beyond your expectations and deliver an excellent stay on all counts. Many guests are surprised with all that the city of Florence has to offer. Our friendly staff would be happy to provide...

Glendale, Arizona
Reviewed 18 March 2017

Wonderful place for an overnight or longer stay. The pool is always available, and there's a great Italian restaurant across the street. Of course the breakfast is excellent. Staff always friendly. Large clean rooms!

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Thank josephtK6641CR
Amanda S, Manager at GreenTree Inn & Suites Florence, responded to this review

We appreciate you providing your review and feedback! We're pleased to hear what a great experience you had and that we could provide on all counts for an enjoyable stay. Many guests enjoy our complimentary breakfast and happy you were able to take advantage of this great amenity. We appreciate your kind words regarding our friendly staff and clean rooms....

Gilbert
Reviewed 15 March 2017

I have never had a more comfortable stay! The staff was awesome and the location was super convenient for us! Having a shuttle to and from the winery made it so we could enjoy our trip without any worries!

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Thank Kelcie T
Amanda S, Manager at GreenTree Inn & Suites Florence, responded to this review

Dear Kelcie, Thank you for your review and noting all the areas we delivered on for such an enjoyable stay! I'm so happy to hear that we were able to provide the most comfortable stay and our staff was very accommodating to your needs. Many guests also enjoy the convenience of the shuttle service to Windmill Winery and glad you...

El Paso, Texas
Reviewed 15 March 2017

Barbara and her Staff were the best I've ever had the pleasure of meeting. Their professionalism and genuine care for customer service Reigns Supreme. I am an active duty service member and my family and I have traveled all across the United States, and we have never been accommodate the way we were while we stayed at Green Tree.

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Thank Curtis N
Amanda S, Manager at GreenTree Inn & Suites Florence, responded to this review

Dear Curtis, I am so pleased in reading your review and appreciate you taking the time to provide such kind comments. Our staff truly enjoys serving our guests and delivering exceptional customer service. We believe this is what differentiates us from other hotels. I will be sure to relay your comments to Barbara and our entire staff during the next...

Snowflake, Arizona
Reviewed 13 March 2017 via mobile

This is a great hotel with great service and hot breakfast. I highly recommend staying here if you are looking for a room in Florence. Nice room and overall appearance of hotel was very good. We were in a hurry to find a place and didn't know what to expect but we were very pleased to find this hotel in...

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Thank cjfcha
Amanda S, Manager at GreenTree Inn & Suites Florence, responded to this review

Thank you for your review and letting us know the areas that made the most impact on your stay! I'm so happy to hear we could deliver a great experience, service and you were able to take advantage of our hotel amenities. I hope you have the chance to try out some of our other GreenTree Inn locations throughout Arizona...

Phoenix, Arizona
Reviewed 10 March 2017

The place was great. If you're visiting Florence, AZ, you will not be disappointed here. It was easy to find, rooms were clean and the staff was friendly. Not much more to say but this review requires a minimum word count so I am now just taking up space...

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Thank W6433FHfrankc
Amanda S, Manager at GreenTree Inn & Suites Florence, responded to this review

I appreciate you sharing your review and taking the time to recommend our hotel to other travelers interested in staying at GreenTree Inn & Suites Florence! I'm so glad to hear that we met your needs on all counts and you were in no way disappointed in your stay. We will continue to work hard to deliver the same experience...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about GreenTree Inn & Suites Florence

Address: 240 W Highway 287, Florence, AZ 85132-9375 (Formerly Holiday Inn Express Hotel & Suites)
Region: United States > Arizona > Central Arizona > Florence
Price Range: $161 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — GreenTree Inn & Suites Florence 3*
Number of rooms: 35
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Florence
Florence Holiday Inn
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Questions & Answers

Questions? Get answers from GreenTree Inn & Suites Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great rooms and staff..”
exboozer15, 23 Feb 2017 | Read review
“If you need extra room - the suites are a great option!”
chrispE1961CH, 5 Jul 2016 | Read review
“Take some food to store in the fridge everything closes early”
205rayg, 13 Mar 2016 | Read review
“Rooms in the 100 wing are in the back.”
985bruceh, 19 Feb 2016 | Read review
“east side, ground floor for ease of access, convenience”
kennethf239, 2 Jun 2015 | Read review
5 of 5