We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

DoubleTree by Hilton Hotel Phoenix - Gilbert

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
DoubleTree by Hilton Hotel Phoenix - Gilbert
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

561 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for DoubleTree by Hilton Hotel Phoenix - Gilbert
See the most recent reviews
Showing 557: English reviews
Olathe, Kansas
Reviewed 4 February 2017 via mobile

Room was clean, customer service leaves lots to be desired. Wireless Internet was better than most hotels in terms of speed and connectivity. Back to the customer service- checked in on a Tuesday afternoon. The two front desk staff were more interested in carrying on their conversation than checking in a guest. Restaurant/Bar area - again male bartender needed work...

 Report
Helpful?
Thank Eric R
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear Eric R, Thank you for taking the time to review your most recent stay with us, I'm sorry to hear that you experienced customer service issues and I can assure you that we will be addressing these comments with our staff as this is not indicative of our service standards. I thank you for giving us another try and...

Tucson, Arizona
Reviewed 2 February 2017

If road noise is your thing then stay here. If its not then may I suggest getting a room to the west. I could not believe how loud the road noise was. The room was clean, and nice. the location was good, and with the local malls and recreation good location.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
1Thank James V
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for your review James. It's very rare for us to receive a complaint about road noise as our hotel is in a generally quiet area, but thank you for providing the advice about requesting a west facing room. I'm glad that you like your room and the location and we look forward to welcoming you back in the...

Gilbert, United States
Reviewed 30 January 2017

clean, great staff, very helpful. We had a group of 200 for a week long conference and everyone was very pleased with the hotel accommodations. We took the entire group to TopGolf which is across the road and everyone had a great time

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank D5284VKjohna
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear D5284VKjohna, Thank you for taking the time to review your stay, we appreciate it and enjoyed accommodating you group and would love to welcome you all back anytime! All the best, Jennifer Bruce Sales Manager

Reviewed 25 January 2017 via mobile

We've stayed here over a dozen times in the last 8 months. We travel for business to this area and we really appreciate the location of this hotel. However, that's where it ends for us. Visit number 1: dirty room, including so much dust my husband had bloody noses all night, candy wrappers and used dental floss in the night...

 Report
Helpful?
1Thank Melissa F
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Minneapolis, Minnesota
Reviewed 24 January 2017

A beautiful hotel with great accommodations. Clean, spacious rooms and comfortable beds. The staff is top notch and always delivers superior service. They take care of everything we need. We stay there every time we come to the valley.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Thomas S
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thanks soo much for your wonderful 5 star review Thomas, we appreciate it! We appreciate your loyalty and look forward to your next visit!! :) All the best, Jennifer Bruce Sales Manager

Chandler, United States
Reviewed 23 January 2017

This is a great hotel in a great location, with proximity to San Tan Mall. Friendly staff, clean, onsite gym, bar, pool, and food. We have stayed here a number of times and have a good experience on each occasion.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank jasonsZ3125BJ
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear JasonsZ3125BJ, Thank you for being such a loyal guest! We love having you visit and look forward to the next time you're in town! :) All the best, Jennifer Bruce Sales Manager

Santa Cruz, California
Reviewed 22 January 2017

When I arrived I was ill. The staff did everything possible to help me during my stay. they sent over plain bread and crackers along with ginger ale to my room as well as extra towels and tissues as needed. In the morning I went down for breakfast but while ordering was to weak to stay so they brought it...

 Report
Helpful?
Thank Gina C
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

We hope you're feeling better Gina! We know it's not easy traveling while feeling ill so I'm glad we were able to make it a little easier for you during your visit. I will definitely pass on your kind words to our team and we'd love to welcome you back anytime! All the best, Jennifer Bruce Sales Manager

Omaha, Nebraska
Reviewed 20 January 2017

Friendly staff and property was very clean. The rooms were spacious and clean. Quiet also. Very accommodating staff. Property was located right off the freeway and easy to get to. Shopping was very close, within blocks of the property.

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank C943YRcharlesk
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Thank you for such a wonderful 5 star review Charles, we greatly appreciate it! Your kind words mean alot and we'd love to welcome you back anytime! All the best, Jennifer Bruce Sales Manager

Orange County, California
Reviewed 11 January 2017

This is a great property, close to a lot of a great restaurants and shopping! The room was nice and clean. I liked that the room key didn't have to be inserted into the door and that it worked on the side door too!

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank Tlcblueyes
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

Dear Tlcblueyes, Thanks for taking the time to review your most recent stay! I agree, our room keys are pretty simple to use and we also now offer digital key - where you can use your cell phone - with the Hilton Honors app as your room key! Thanks again! :) Jennifer Bruce Sales Manager

Fresno, California
Reviewed 10 January 2017

I loved it.beautiful rooms and the best staff ever.I was there with family for a wedding. I could be more satisfied with the quality of service. I had a blast.I give them ten stars.I guarantee you'll love it too

Review collected in partnership with DoubleTree by Hilton
 Report
Helpful?
Thank R2007OLmarial
Jennifer B, Sales Manager at DoubleTree by Hilton Hotel Phoenix - Gilbert, responded to this review

What an incredible 5 star review, thank you soo much!! I will definitely pass on your kind words to our staff and we appreciate you being our guest! Please visit us again in the future! All the best, Jennifer Bruce Sales Manager

33 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Room/Suite (5)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Hotel & Grounds (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (1)
Viewed
Room/Suite (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Gilbert
3.0 km away
Hyatt Place Phoenix/Gilbert
3.0 km away
Hampton Inn & Suites Phoenix/Gilbert
5.5 km away
Four Points by Sheraton at Phoenix Mesa Gateway Airport
Show Prices
Show Prices
Show Prices
7.7 km away
Hampton Inn & Suites Phoenix East Mesa
7.6 km away
Residence Inn Phoenix Gilbert
5.5 km away
Best Western Legacy Inn & Suites
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel Phoenix - Gilbert

Address: 1800 S San Tan Village Pkwy, Gilbert, AZ 85295-6245 (Formerly Legado Hotel)
Region: United States > Arizona > Central Arizona > Gilbert
Price Range: $133 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Phoenix - Gilbert 3.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Travelocity, Priceline, Hotwire, Orbitz, Hotels.com, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton Hotel Phoenix - Gilbert reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Family Hotel in Gilbert
#4 Romantic Hotel in Gilbert
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Phoenix - Gilbert staff and other travellers.
4 questions
Ask a question
Orange County
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from DoubleTree by Hilton Hotel Phoenix - Gilbert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay someplace else”
Stormrider45, 21 Apr 2017 | Read review
“Ask for a room that doesn't have a level above it. We heard running in the room above us till bedtime.”
Charley21, 7 Nov 2016 | Read review
“Top floors have very high ceilings.”
428barbiep, 29 Sep 2016 | Read review
“Don't upgrade the breakfast as there is nothing special in the buffet”
billl187, 28 Jul 2016 | Read review
“East rooms face mountain side, West rooms face parking lot.”
alanteam, 31 May 2016 | Read review
5 of 5