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Renaissance Phoenix Glendale Hotel & Spa

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438 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Georgeville, Louisiana, United States
Reviewed 2 weeks ago

Beautiful Hotel! Rooms are roomy, comfortable and clean. We had a balcony on the Club level which overlooked Westgate. Club level allows you to go to the club and have free breakfast and snacks while you relax. The only downside to that is that it is only available weekdays. We truly enjoyed our stay at this hotel and highly recommend...

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Helpful?
Thank 435jaimec
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

435jaimec, We appreciate your feedback on your most recent stay with us. I will look into the transportation for the airport and we apologize if the price was not conveyed to you before using our car service. We only hope that you will come back and see us again if you are in the Glendale area. Safe Travels!

Ohio
Reviewed 2 weeks ago

We stayed here for the Fiesta Bowl. If attending an event at The University of Phoenix Stadium it is right across the street. Rooms were huge and clean. Beds were very comfortable. We got vouchers for breakfast which was a buffet with waffle bar. Outdoor entertainment center very close with restaurants, Dave & Busters and movie theater. Outlet mall just...

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Helpful?
Thank xuna48
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

xuna48, Thank you for your rating! We are glad you enjoyed your stay and hope that if you are in our area again that you stay with us! Safe Travels!

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

This is a great hotel. Rooms were modern and clean. I really enjoyed sitting in the courtyard with a cup of coffee, glass of wine, or bite to eat. The pool area is nice too. The location is amazing. Right next to the University of Phoenix stadium if you are going to a game. Right across the street from a...

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Helpful?
Thank Kristen D
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Kristen D, We are so glad you enjoyed your stay with us! Please come back and see us again soon. Safe Travels!

Grand Canyon National Park, Arizona
Reviewed 3 weeks ago via mobile

Very nice hotel. Friendly front desk staff, friendly valet staff. Hotel basically in the gila river arena. So perfect for us to watch some shows/games. Lap pool with waterfall was fantastic, outdoor spa was lovely. Pool was a bit too cold in December. Rooms were clean and had everything we needed. Will for sure come back and stay here again...

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Helpful?
Thank ozzieamy
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

ozzieamy, Thanks for your comments in regards to your most recent stay. We are glad you had a chance to enjoy the hotel and all the amenities it has to offer! We will work on getting that pool a little warmer the next time you come and stay... Safe Travels!

Prescott, Arizona
Reviewed 3 weeks ago via mobile

While the hotel common areas are beautiful, and the restaurants serve excellent food, our actual room was a major disappointment. Maybe we got a less than desirable room because we had a service dog...? The carpet was filthy. Filthiest I have ever seen in a hotel room. The bad was like sleeping on a Pie of plywood. The sheets didn't...

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Helpful?
Thank Holden20777
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Holden20777 Thank you for your comments on your most recent stay. We apologize for the challenges you had with your room and will share this with our Executive committee so we can find out where we went wrong. We only hope that you will give us another chance and stay with us again if you are in the area. Safe...

Reviewed 3 December 2016 via mobile

Excelent location, good restaurant. Kind and really helpful staff. The rooms were really confortable, cardinals and coyotes stadiums are 5 minute walk distance. There is an outlet quite close too. Recomended.

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Helpful?
Thank David H
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

David H, Thank you for recommending us!!!!! If you are ever in the area again, we hope that we will be your first choice where you stay. Safe Travels!

Reviewed 22 November 2016

Beautiful place. Freindly staff. Really modern and clean. My only advice wood be coffee in the lobby. Otherwise no complaints. Conference center was as nice as hotel. The bar in the hotel was pretty expensive.

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Helpful?
Thank Indiana E
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Indiana E, Thank you for your comments on your most recent stay. We hope that you will come back and stay with us again. Safe Travels!

Somerton, Arizona
Reviewed 19 November 2016 via mobile

Nice hotel, staff was very accommodating game day allowing us to check our luggage before check in. Food and beverages pregame were good. Only negative was next morning/ afternoon when we ate at the restaurant. It was completely dead and our food (sandwich and wings) took forever, eventually we asked the server about our order and she brought it straight...

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Helpful?
Thank Samantha M
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Samantha M Thank you for your comments on your most recent stay. We're sorry you experienced slow service in the restaurant, and will share your comments with our restaurant staff. We hope if you are in the area again that you will stay with us. Safe Travels!

Gainesville, Florida
Reviewed 19 November 2016 via mobile

I booked this hotel because I had a 2 day conference at The Wigwam in Litchfield Park, and did not want to stay at the Wigwam due to a bad previously bad experience there. This property is only a 17 minute drive and I thought would offer a much nicer alternative, plus rewards points of course. Upon check-in we were...

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Helpful?
Thank jelsrtrav
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

jelstrav, Thank you for your feedback on your most recent stay. We will definitely be sharing this with all the management staff as this only makes us better at serving you the customer. We hope if you are back in the area that you will stay with us again... Safe Travels!

San Diego, California
Reviewed 14 November 2016 via mobile

I made a reservation for two double beds and requested a roll away bed. We arrived at 5 pm and they told me they didn't have my room. They offered me a handicap king bedroom and was told that was our only choice. I paid $480 for this room which was not what was promised me. The handicap shower head...

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Helpful?
Thank Neillibin
RenGlenAZ, Manager at Renaissance Phoenix Glendale Hotel & Spa, responded to this review

Neillibin, We apologize for the inconvenience of bed types for your stay. I will send this to our front office manager so he is able to research this in more detail. We appreciate the feedback as this only makes us better... Safe Travels!

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Babysitting

Additional Information about Renaissance Phoenix Glendale Hotel & Spa

Address: 9495 W Coyotes Blvd, Glendale, AZ 85305-3136
Region: United States > Arizona > Central Arizona > Glendale
Price Range: $328 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Phoenix Glendale Hotel & Spa 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Renaissance Glendale Hotel And Spa
Renaissance Glendale Hotel Glendale
Glendale Renaissance
Hotel Style:
#3 Business Hotel in Glendale
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Phoenix Glendale Hotel & Spa staff and other travellers.
8 questions
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Questions? Get answers from Renaissance Phoenix Glendale Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony, not all of them have one.”
 of 5 bubbles D6437EZjohnp, 22 Oct 2016 | Read review
“get away from parking lot, get up high, and park across the street”
 of 5 bubbles ryans69, 12 Sep 2016 | Read review
“High up as possible, and get the in-room Jacuzzi!!”
 of 5 bubbles edwardjm2015, 9 Sep 2016 | Read review
“Ask for a room that has an actual view...even if parking lot or highway.”
 of 5 bubbles TennesseeTraveler057, 20 Jul 2016 | Read review
“Rooms overlooking the pool - at least the 5th floor or higher”
 of 5 bubbles TripGal63, 19 Jul 2016 | Read review
5 of 5
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