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Premier Hotel Regent

Traveller (38)
Room & Suite (11)
Dining (6)
  • Excellent24%
  • Very good30%
  • Average26%
  • Poor14%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
All hotel details
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Sep. 30Oct. 1
1 room, 2 adults, 0 children
Standard Room
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Reviews (225)
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All reviewstwo single bedsplaying loud musicsea facing roomfourth floorroom was spaciouslounge areadining hallbeautiful hotelesplanade
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1 - 5 of 221 reviews
Reviewed July 23, 2018

My room had no aircon and the water was luke warm. Since it was a cold night I would have like a hot bath. There was a fucntion at the hotel and the parking bay was full. They did not cater for their guest. I...More

Thank dumisanid77
Reviewed June 26, 2018

We went to the buffet Sunday lunch with friends and we were very disappointed the only thing that was worthwhile was the fish dishes and the dessert dishes. The roast meat was raw, not rare raw, the gammon which I am very fond of was...More

Thank Sandra D
Reviewed June 6, 2018 via mobile

Upon arrival at, the reception staff were unfriendly only because we didn't speak the local language, xhosa. The rooms look nice but housekeeping does substandard work. I didn't have toilet paper on day 1 when I checked in Sunday, Monday I had wait for floor...More

Thank Lerato M
Response from Francois v, General Manager at Premier Hotel RegentResponded June 7, 2018

Dear Valued Guest Lerato I can truly say that this is not a pleasant read at all. Please accept my sincere apologies for the way you were treated by our staff in the various departements that you made use of. I can assure you that...More

Reviewed June 1, 2018

We arrived in East London late and were on the side of town without many hotels. Our GPS showed that there were many hotels located in the area of the Premier Hotel so we headed that way. The hotel is up on a bluff overlooking...More

Thank aekrfk
Response from Francois v, General Manager at Premier Hotel RegentResponded June 7, 2018

Dear aekrfk thank you for this pleasant review. Be sure that I will share your wonderful experience with the entire team. Safe travels Francois van Zyl

Reviewed April 12, 2018

The room was nice and big with a partial view of the sea but overpriced for what you get. The hotel looks aged and it needs renovating. The aircon wasn't working and needs a fridge to keep your stuff cool on the hot days. The...More

Thank 1saintgp
Response from Francois v, General Manager at Premier Hotel RegentResponded June 7, 2018

Dear 1saintgp Thank you for taking the time to give us some feedback regarding your stay, it is very much appreciated. We are currently undergoing a refurblishment and still have some small items to attend to. Airconditioning and refrigeration is on the list as well....More

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Top amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Conference Facilities
Shuttle Bus Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Golf Course
Price range
US$72 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in East London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$72 - US$114 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in East London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Traveller (38)
Room & Suite (11)
Dining (6)
Pool & Beach (2)
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Questions & Answers
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Patience D
March 5, 2017|
Response from antman57 | Reviewed this property |
The beach is across the street (4 lanes) from the hotel so about 1 minute away. It appeared to be a safe beach during the day.
Room Tips
"Higher floors for view of ocean"
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"Sea facing rooms are scenic, but noisy"
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"Rooms with windows/sliding door towards the sea have amazing views and the warm sun coming through. 3rd and..."
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"High floors are recommended if you want a good sea view & less traffic noise."
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