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    Premier Hotel Regent

    22 Esplanade Street | Quigney, East London 5201, South Africa
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    2017-12-24 2017-12-25
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    Savings alert: 20% below average rate

    The price you found is 20% lower than this hotel's average rate of US$69/night.

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    US$70
    US$55
    SAVE US$15
    US$70
    US$67
    Traveller (38)
    Room & Suite (13)
    Dining (7)
    Overview
    • Excellent24%
    • Very good31%
    • Average26%
    • Poor12%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (203)
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    21 - 25 of 199 reviews

    Reviewed 20 July 2017

    I've checked in on the 18 July 2017 and the room I was allocated to had cold water, I wanted to bath that evening, it was a mission and half , I waited and waited for the maintenance to come and sort the problem.

    Review collected in partnership with this hotel
    Thank lindiwe_radebe
    Response from PremierHotelRegent, General Manager at Premier Hotel RegentResponded 24 July 2017

    Dear Valued Guest lindiwe_radebe please accept my sincere apology for the unpleasant cold water experience. Our Maintenance Manager is currently attending to this matter and I am hping that this is now resolved. Thank you for your comments. Kind Regards Francois van Zyl

    Reviewed 16 July 2017

    As below we wish only the service would me more friendly as we think generally in the Eastern cape the staff is not trained to be hospitable. I liked the idea of the rooms but I wish they were close to each other. I wish...More

    Review collected in partnership with this hotel
    Thank yn554
    Response from Francois v, General Manager at Premier Hotel RegentResponded 24 July 2017

    Dear valued Guest yn554 Thank your for your valued feedback. Your comments regarding staff training is duly noted. I am glad to mention that we have this year brought to life our very own hotel school that are currently training staff as well as jobless...More

    Reviewed 11 July 2017 via mobile

    We had a family suite, which was very comfortable. The hotel has problems with theft of light bulbs, batteries for remotes etc. We did a booking via Discovery Vitality. between them and the hotel, they lost our paid for booking, which resulted in a major...More

    Thank Lizelle V
    Response from Francois v, General Manager at Premier Hotel RegentResponded 24 July 2017

    Dear valued Guest Lizelle V thank you for your detailed review. Your comments regarding the bulbs and batteries has been communicated with the Executive Housekeeper and this has been added to their daily checklists. the Rooms Division Manager has been made aware of the missing...More

    A TripAdvisor Member
    2
    Reviewed 27 June 2017 via mobile

    Hi. I stayed at the Regent for one night only BUT I have not seen customer service like this. I was helped at reception and I got a room with a balcony overlooking the sea. Then my bag was taken to my room, with a...More

    Thank A TripAdvisor Member
    Response from Francois v, General Manager at Premier Hotel RegentResponded 29 June 2017

    Dear Valued Guest : Mrs It is truly a pleasure to read your feedback. Your review will be placed on our notice board to be shared with all our staff. We looking forward to welcoming you back. Kind Regards Francois van Zyl

    Reviewed 23 June 2017

    I didn't receive a warm welcome when I arrived at the reception other than being asked if I was in the right place since the are 3 hotels...I was even asked to produce a voucher and one lady told the other it's a R1300 so...More

    Review collected in partnership with this hotel
    Thank 803sithembilem
    Response from Francois v, General Manager at Premier Hotel RegentResponded 27 June 2017

    Dear valued Guest 803sithembilem It is with a sadden heart that I read your review regarding your stay at the Premier Hotel Regent. I can ensure you that this is not the normal standard in which we train our staff to deal with our valuable...More

    Premier Hotel EL ICC
    653 reviews
    #3 of 14 hotels in East London
    0.2 km
     
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    #2 of 2 hotels in Chintsa
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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Conference Facilities
    • Shuttle Bus Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$71 - US$141 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 On the Beach Hotel in East London
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Hotwire, Travelocity, Orbitz and HotelQuickly so you can book your Premier Hotel Regent reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • South Africa >
    • Eastern Cape >
    • East London
    • Also Known As
    • Regent East London ,
    • East London Regent
    Add Photo Photos
    Traveller (38)
    Room & Suite (13)
    Dining (7)
    Pool & Beach (2)
    Hotel & Grounds (32)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Patience D
    5 March 2017|
    Answer
    Response from antman57 | Reviewed this property |
    The beach is across the street (4 lanes) from the hotel so about 1 minute away. It appeared to be a safe beach during the day.
    2
    Votes
    Room Tips
    "Sea facing rooms are scenic, but noisy"
    Read review
    "Rooms with windows/sliding door towards the sea have amazing views and the warm sun coming through. 3rd and..."
    Read review
    "High floors are recommended if you want a good sea view & less traffic noise."
    Read review
    "Ask for a room with windows, a sea view and hot water!"
    Read review
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